This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While attempting to drive the vehicle out of the driveway the brake pedal and went all the way to the floor and the vehicle would not stop. Then, after approximately 10 to 15 feet the brakes locked up completely. The ABS fault light, hill descent control not available light, and pre-collision assist not available light all were flashing on the dash. The vehicle was towed to the dealership. The dealership was able to confirm the issue and has determined that there was an issue with the brake booster.
The contact owns a 2021 Ford F-150. The contact stated that while driving approximately 30 mph, the brake pedal extended to the floor while attempting to stop the vehicle. During the failure, the front brakes failed to activate and the rear brakes were delayed in activating, causing the stopping distance to be extended. The ABS warning light was illuminated. Several messages displayed on the instrument panel alerted the driver that the hill assist, collision avoidance, and drive mode functions were inoperable. The vehicle was towed to jim burke Ford located at 2001 oak St, bakersfield, ca 93301 to be diagnosed. The contact was informed that the electronic brake booster was faulty. The brake booster was replaced, the brake module was updated, and the failure was remedied. The manufacturer was notified of the failures. The failure mileage was 660.
- Bakersfield, CA, USA
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- Flat Rock, MI, USA