The contact owns a 2017 Ford F-250. The contact stated that while driving at an undisclosed speed, the steering wheel became stiff and difficult to turn in either direction. In addition, the contact stated that the vehicle lost automotive power. The contact was able to veer over to the shoulder of the roadway; however, the vehicle failed to start and was towed to the residence. The message "Low Fuel Pressure" was displayed on the instrument panel. The vehicle was towed to a local dealer where it was diagnosed that the CP4 high-pressure fuel pump needed to be replaced. The vehicle was repaired at the owner's expense. The local dealer was contacted and informed that the failure was a manufacturing defect; however, the vehicle was not diagnosed or repaired. In addition, the vehicle was inspected at the scene by a certified Ford mechanic who determined there was metal shavings inside the fuel injector, fuel pump, and the fuel system was flushed. The contact related the failure to NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 156,000.

- Waveland, MS, USA

The contact owns a 2017 Ford F-250. The contact stated while driving 65 MPH and hauling two horses in a horse trailer, the vehicle stalled inadvertently. The contact was able to pull over to the side of the road, where the check engine warning light illuminated, and the message "Reduced Engine Power" was displayed. The vehicle failed to restart and was towed to Lee-??s Body Shop, where it was diagnosed that the CP4 fuel module had failed. The autobody repair shop recommended that the CP4 fuel module, the fuel lines, and the particulate filter be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a related recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was unavailable.

- Pembroke, VA, USA

The contact owns a 2017 Ford F-250. The contact stated that after driving approximately 50-65 MPH and pulling into a business parking lot, the contact became aware that there was a trail of fuel on the ground. The contact inspected the vehicle and became aware of fuel leaking underneath the front of the vehicle between the tires. The contact drove to the nearest independent mechanic, where it was diagnosed that the upper fuel filter had fractured and was leaking. The mechanic replaced the fuel filters, and the vehicle was repaired. The dealer was not contacted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 136,942.

- Ainsworth, NE, USA

The contact owns a 2017 Ford F-250. The contact stated while driving approximately 70 MPH, the vehicle stalled. Additionally, the vehicle lost power steering functionality. The contact stated no warning light was illuminated. The contact was able to move the vehicle off the highway. The contact had the vehicle towed to a local dealer, where it was diagnosed that metal shavings were found in the fuel pump and determined that the fuel pump needed to be replaced. The vehicle had not been repaired. The contact stated that two weeks prior to the failure, the vehicle had been taken to the same dealer to be diagnosed and repair a fuel leak from the fuel injectors. The contact stated that the fuel leak had been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 80,000.

- Davie, FL, USA

As I was driving down the road, I started to smell diesel fuel. No warning lights were illuminated on the dash. I pulled over and found that diesel fuel was leaking under the truck from under the engine. When I checked under the hood, I found that the secondary diesel filter had a stream of diesel coming out of it. I was able to safely get the vehicle home and started researching online, I found that this was a common problem but was not issued as part of a recall from Ford. I did find that the part was simple to replace so I performed the replacement myself. Unfortunately, I discarded the faulty part so it is not available for inspection but this is a common issue which many have experienced and I believe that finding a faulty filter will be easy. I am in contact with someone that has one on hand.

- Allen, TX, USA

The contact owns a 2017 Ford F-250. The contact stated that there was fuel leaking from the fuel filter cap into the engine. The vehicle was taken to an independent mechanic and diagnosed that there was a manufacturer's defect with the secondary fuel filter cap. The secondary fuel filter and fuel filter cap were replaced. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was 44,458.

- Hindman, KY, USA

The contact owned a 2017 Ford F-250 hauling an unknown fifth-wheel trailer. The contact stated that while driving at 55 - 60 mph, the smoke odor was detected. The contact slowed the vehicle down to 10 mph, to stop and pull over. The fire started from the vehicle's engine compartment. The vehicle and travel trailer caught fire. The fire department was able to extinguish the fire. The contact was unaware if there was a fire department report. The contact had sustained smoke inhalation injury but did not receive medical assistance. The vehicle was towed to a tow yard and was currently being reviewed by the insurance company. The contact works for the dealer and made them aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

- Sanger, CA, USA