This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have tried multiple times to get AutoNaton Ford in Union City Georgia to rectify these issues. They have claimed they don't have an autobody shop to complete the required repairs. At one point, they had my vehicle for almost 2 weeks and they still did not complete the repairs.
Both Woodruff keys have fallen out of the windshield wiper arms where they attach to the wiper linkage. Without the Woodruff keys in place during operation, the windshield wipers easily detach from the wiper linkage. This causes an immediate loss of visibility and dramatically increases the likelihood of an accident or possibly a fatality involving both the driver & any passengers in the vehicle, and also endangers surrounding vehicles as well. Ford has known about the issue since early 2022 and a recall notice was sent out in early 2022 as well. Now that 2023 is upon us, Ford has done nothing to repair the vehicles as part of this recall. How many deaths does it take for the NHSTA to enforce manufacturer recall repairs within acceptable timelines ?
The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed the windshield wipers detached from the vehicle. The approximate failure mileage was 8,000. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Peachtree City, GA, USA