This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Ford F350. The contact stated that the driver side seat belt latch would unlatch by itself. The vehicle was inspected for NHTSA recall number 01V227001 (seat belt), but the dealer did not perform any repairs. The manufacturer refused to replace the buckle. The current mileage was 75,000 and failure mileage was 10,000. Updated 02-01-08 updated 02/01/08
I believe the 2001 Ford seat-belt recall was inadequate and the latches are continuing to break internally. I am respectfully requesting that all the latches be replaced. My reasoning is as follows: I own a 2001 Ford F150. In 2001 I took it in for the seat-belt recall. Ford replaced one latch (the drivers belt latch). Last week the latch on my son's seat belt failed. The latch broke internally. I went to the dealership to have the latch replaced under the recall. I told them their seat belt latches were failing. They told me there was no open recall on the vehicle. I was told by the Ford Motor Companies customer service person that the seat-belts are only warranted for 5 years/50,000 miles. My truck has 55,000 miles on it. I told them seat-belts should never fail. He told me seat-belts do fail and he has seen them fall apart before (the conversation may have been recorded for quality purposes). Ford is taking the position that if one of my family members dies due to a seat belt failure that it is not their problem since their seat belts are only warranted for 5 years/50,0000 miles. That is not acceptable. To date 40% of the seat belt latches in my vehicle have failed (I have 5 latches in my vehicle 2 have failed). Ford is failing to take responsibility for the defective seat-belts and jeopardizing the lives of millions of people. Furthermore they are not telling new car buyers that their seat-belts are only warranted for 5 years/50,000 miles. Nor are they providing any kind of consumer information concerning recommended replacement/maintenance for the seat-belts. If you require any testimony or assistance from me concerning any deaths, injuries or other matters involving these defective seat belts I will be glad to assist. Sincerely robert rassi occupation: Quality assurance manager bsie industrial engineer statistical six sigma black-belt 623-670-3122.
The consumer was involved in an accident. One passenger's seat belt would not unlatch and resulted in asphyxiation. One of the passengers in the consumers vehicle was killed. Consumer read about recalls involving faulty seat belts in Ford trucks. Dealer will not give the consumer the information. The seller of the vehicle will not contact the consumer. Campaign id number : 01V227001.
A D V E R T I S E M E N T S
- Welmington , NC, USA