really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
75,988 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford F-350 electrical problems

electrical problem

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2002 Ford F-350 Owner Comments

problem #9

Feb 132003


  • 3,000 miles


The contact owns a 2002 Ford F-350. While driving approximately 50 mph, the engine stalled. The vehicle was able to be restarted, but the failure recurred multiple times. The vehicle was taken to the dealer and an independent mechanic. The technician stated that the camshaft sensor needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 3,000.

- Henryetta, OK, USA

problem #8

May 092014


  • 124,000 miles
The contact owns a 2002 Ford F-350. The contact stated the starter engaged without the key being inserted into the ignition. The vehicle started moving on its own and crashed into a boat that was attached to it and then crashed into a refrigerator. There were no injuries. The contact stated that the starter was still engaged and could smell it overheating. The manufacturer was notified. The approximate failure mileage was 124,000.

- Glasko, KY, USA

problem #7

May 132014

F-350 8-cyl Diesel

  • 55,302 miles
On May 13, 2014, a recall letter was received from Ford. Ref. No. 09S09-speed control deactivation fire. I called sonora Ford to schedule an appointment to repair the risk. According to [xxx] in the service department parts were on back order. He took my contact information and advised he would contact me in about a week when parts arrived. After no returned call I contacted both sonora Ford and Ford Motor Company customer relations center at 1-866-436-7332 & 1-800-392-3673. They advised parts were still 7 to 10 days out. Ford refused to have the switch removed or the circuit disconnected to prevent a fire until parts arrived when asked. With a known fire risk I am concerned more could be done by Ford to address this issue while parts are not available. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Sonora, CA, USA

problem #6

Sep 262013

F-350 8-cyl

  • 66,000 miles


Spark plug ejected while driving on high way. This is the second time a plug has ejected. The first time the truck had 39000 miles, original factory torqued spark plugs.

- North Andover , MA, USA

problem #5

Aug 152013

F-350 8-cyl

  • 192,000 miles
Spark plug blew out of engine. This is the second time in a year on two different plugs. These are the original plugs.

- Wisconsin Rapids, WI, USA

problem #4

Jul 102006


  • 88,000 miles
The vehicle is dependent upon a vehicle security module to open doors, show if doors are open or closed, automatically lock and unlock doors, turn on and off lights, etc. The unit installed in my vehicle has been replaced by another unit by Ford. Ford has not recalled this device. Many owners have reported and have had to replace these devices because of the problems with locks not working (open and close), headlights not working or turning off while driving, false safety indications being displayed, etc. I am now experiencing this problem and have to replace this module to stop these same issues in my vehicle. It is a thermal problem and only occurs whenever the vehicle is warmed during the day in the heat. It begins to work properly after the air conditioner cools the cab down or at night when the temperatures are cooler. The original part # is 2C7T-15K602-aj, the replacement part # is 4C7Z-15604-ac. Every website blog that includes Super Duty trucks from 2002 have volumes of people with the same issue and Ford replacing the vsm. The fact that the part number has changed to a new rev and a high volume of owners are experiencing the same issue is proof of a faulty part.

- Milpitas, CA, USA

problem #3

Nov 172011

F-350 8-cyl

  • 107,590 miles


Spark plug blew out of plug hole, stripping threads of intake cylinder head. Plug was found laying between valve cover and intake manifold.

- Kelso, WA, USA

problem #2

Sep 302004

F-350 8-cyl

  • Automatic transmission
  • 20,000 miles
Consumer took vehicle to a dealership due to loss of power and unknown ticking noise from the engine. This had been a problem twice since the 3,000 mile checkup. Dealership cleaned the engine, and returned the vehicle. Dealership states noise was normal, and should not affect the engine's performance. Took vehicle back to dealer, and was told that the engine blew out. Another mechanic looked at the engine, and found the spark plugs were improperly installed. Consumer was aware of other complaints on NHTSA's website. The conumer stated that the exhaust sounded like it had a leak.

- Fresno, CA, USA

problem #1

Jan 082004


  • 28,000 miles
While coming to a stop accelerated to a high rate. Consumer managed to stop the vehicle. Dealership was notified, but did not resolve the problem. Dealer installed a flight recorder which was borrowed from another vehicle. With the flight recorder installed, consumer didn't experience any incident for 4 weeks. The dealer then called the consumer stating that the flight recorder had to be returned, and consumer's vehicle again malfunctioned 3 times.

- Rochester, NY, USA

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