This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ford F-350. While driving 65 mph, the vehicle lost power and stalled without warning. The failure recurred multiple times. The contact was able to restart the vehicle. The vehicle was towed to a dealer where it was diagnosed that water in the fuel filter caused the fuel pump to fail. As a result, metal shavings were sent throughout the fuel system and caused the vehicle to stall. The fuel pump, filter, and injectors needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failures and informed the contact that his phone call to them would also be filed with NHTSA and ftc. The manufacturer also denied the contact's warranty and instructed him to bill his insurance company for the repairs. The dealer was made aware of the manufacturer's statement and stated that Ford should be covering the repair. The VIN was unknown. The approximate failure mileage was 41,000.
Eng light came on said the truck was not going to be able to go over 50 mi. Hr then after a while it said it would only run at an idle. This is very dangerous on a interstate highway where vehicles are going 70-80 mi. Hr.
Nox sensor and module failure. Did not leave us abandoned, but if it was 1 week later, it would have left us on the highway on a weekend with no way to fix. Recalls for software updates cover up to 2013, but not this 2014 truck. This sensor failure should not leave the truck practically disabled.
- Bartlesville, OK, USA
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- Northwood, NH, USA