There is an "advanced" recall on the clockspring contamination on my vehicle. The local ford dealership is stating that they do not have access to the parts to fix this issue, as it's an advanced warning. The issue is that the truck is having the malfunction. The buttons on the steering wheel do not work, which is now causing me to not be able to see the display b/c it's blocked by a warning, the airbag light is on which is an indication that it does not work. Ford won't look at it without charging $200 for diagnostics and then I will be responsible for paying for the repairs, even if it has to do with the recall. They aren't even sure if the truck can be repaired because they don't have the parts for the repair"????" This is a safety issue, and is basically forcing me to find another vehicle to drive since the airbags are showing they won't work. I also can't use the handsfree phone options since the buttons don't work on the steering wheel. Need to know when the parts are going to actually be available.

- Okeechobee, FL, USA

vehicle was taken to Seaside Auto Repair, Satellite Beach FL to be looked at for problems it was having on the 24th of March. On 3/31/22 the using federal agency rec'd call to pick up vehicle at the shop as they could not figure out the problem and how to fix it. The agency picked up vehicle from shop. Agency started vehicle and drove to the Pest Mgmt Shop at Patrick AFB, As the vehicle crossed the main gate, the driver heard a strange noise coming from the driver side of the hood near the side mirror, sound got faster. As he approached Anvil Ave, all power to the vehicle went down leaving him with only brake and steering control. At the same time the driver saw flames spew from the driver side panel of the hood. He pulled over, exited vehicle and contacted base fire dept.

- Washington, DC, USA

Vehicle fire started in engine compartment. Vehicle is a total loss

- Washington , DC, USA

A main computer communication cable failed (rubbed through) due to rubbing due from the use of the parking brake. I noticed all my gauges were not working. I happened to be very close to the Ford dealer, so I pulled in the lot and turned the truck off to see if the issue would reset. Upon trying to start the truck, everything was dead. I got the service manager and left the truck. When he called me to tell me what he found, I immediately recall reading about this same issue several times on the Ford Truck Enthusiast web site, and the fix was simply moving the communication cable so it doesn-€™t rub.

- Demotte, IN, USA

I need a wiring harness for my reverse camera on my F350. There are 0 parts available as this is a known issue with these trucks as is the in cab portion of this harness. I've talked to multiple dealers and Ford themselves and there is no intent to make this part, which means my reverse camera will no longer function. Part number fc3Z-14A412-a

- Woodinville, WA, USA

About 2018 my 2016 F350 diesel gas mileage was good around 16 mpg city and 19mpg hwy I took my truck to Ford for service because the regeneration would keep coming on all the time well they finely said it was a sensor but did nothing to replace anything but they told me Ford company told them to re-flash my computer in my truck because they had a update well my gas mileage went down to 11 mpg city and 9 mpg hwy and I try to take it back and tell me it is no longer under warranty.....so they did something to my fuel mileage which is totally wrong what they did to me because when I bought it the truck the fuel mileage was better so I am loosing money every time I drive it because what the did behind my back our first trip about Oct 2019 we had power loss while driving at around 60 mph where no matter how far I push the gas peddle to the floor nothing happen of flat land while towing and in heavy traffic where speed limit was higher then 60 mph where people were rushing around me and honking there horns and we could not pull over with no power to get over a check engine light on we haven't used this truck much if I did would have more problems so I will not know what will happen this year on the 2nd trip also I have check engine that comes on without towing but goes out after awhile and the dealer told me they cant do anything..I do have a picture of the check engine light on at 20,203 miles and now I only have 20,300 on a 2016 F350 truck right now and it is May 22, 2020 the check engine light was on more then one time but this was the first time I took a picture.

- Largo, FL, USA

Referenced Ford had the driver's side airbag deploy while vehicle was parked in a heated garage overnight. There was no key in the ignition. We do not have a time frame for how long it was parked before deployment. After this deployment found that the truck no longer had power to start the vehicle or any dashboard indicators/gauges working. The headlights would come on/off randomly till battery is completely dead while parked and switch was in the off position. Spoke with the dealership and they said it would take up to 6 months to repair. I decided to see if I was able to track down the problem myself. While working on the truck my dog happened to jump into the truck and all the lights came back on. I told him to get out and as he was getting down he made contact with the driver's side foot well cover and all the lights went back out. Upon removing the foot well cover I immediately found broken and charred wiring to include the airbag wires being compromised. The area of concern is where the foot well cover and the driver's side kick well panel come together just below and to the left of the parking brake. They use the open space below the foot well cover to run the wires to various different parts of the vehicle. Speaking with kendall Ford dealership in wasilla Alaska, he informed me that the wire being chaffed/broken and charred was a normal wear and tear part and that Ford would not repair it or replace the airbag. Really felt like they did not want to even talk to me.

- Chugiak, AK, USA