This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ford F-350. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the transmission shifted hard into gear, and the vehicle was shaking erratically. Additionally, the engine overheated. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was unknown.
The truck experienced what is called death wobble hit a bump and tires and steering wheel shook uncontrollably told by Ford this is a common issue. I have it on a drive camera uploading video. I was going 66 mph on hwy 201 West bound slc, ut. Https://youtu.be/ltigjldxsjo link to video on youtube.
This vehicle is equipped with a feature that shuts the engine and ignition off after 30 minutes of idle without driver interaction. These vehicles have "up-fitter switches" which can be tied to things like auxiliary warning lights. When the vehicle shuts down, the headlights/tail lights turn off as well as power to any auxiliary loads. I am a firefighter in North Carolina. I have these switches attached to auxiliary sae-w warning lights. The other night, I was on the scene of a collision and after 30 minutes, my truck shut itself off in the middle of the road and went completely dark. The headlights/tail lights turned off, as well as the warning lights installed on the perimeter of the body. This resulted in a significant traffic hazard and put the safety of myself and others in the roadway in jeopardy. The feature can be disabled each time the vehicle is started, but requires the vehicle to be stopped and various menus to be cycled through. I thought I'd kicked it off but apparently missed the setting while I was trying to get out and render aid at this particular incident. I have spoked with ronald fuller with Ford's body builder advisory service who informs me that this feature is included in all retail trucks, and can not be disabled. Their logic is that they want to prevent people from accidentally running the vehicle in their garage and asphyxiating themselves. The recommendation was to purchase a police package vehicle which does not include this software package. My concern is any vehicle used for construciton, road works, or for general commercial application is likely to experience a similar situation which can result in the vehicle being totally dark in the middle of the roadway.
- Hendersonville, NC, USA
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- Douglasville, GA, USA