This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 7 Aug 2022, I lost cruise control, Navigation function (GPS0 and had problems with other elecrical functions on instrument cluster. I took truck to my local ford dealer; they rand Ford diagnostics on truck and it had 3 module errors listed. They cleared the codes and tried to get me to accept the vehicle. Road tested it and there efforts of clearing the codes did not fix any thing. Brought back in shop on 10 Aug 2022. Diagnostics ran again now narrowed it down to APIM failing 3 times in 2 days. Now deallership says they have to order part from California if they have them in stock. This truck only has 22,000 miles on it. Has had multiple failures of equipment for fuel system listing codes P0191 2 and threee times per day. Dealer will NOT attempt to fix that problem. Just says deal with it.
When my F-350 had only 2,265 miles on it, I was getting in my truck and closed the door. When it closed, the rear window shattered. There was no object that had been thrown at or through the window(no lawn service around that day, etc.). I immediately called the local Ford dealership(Landers Ford in Collierville, TN) and was told that the window would not be covered under warranty. I then called the Ford customer service # on the ford.com website and they stated that this was not a quality issue and that it would not be covered under warranty. It is clear by looking at the picture that the window shattered out as though the pressure in the truck when the door closed caused the break. This occurred on 9/10/21 and I took the truck to Safelite on 9/13/21 to have the window replaced at my own expense.
An unknown electrical issue possibly sensor, module or wiring related causes several faults in the system and they appear on the dash. These faults disable many safety features built in to the vehicle and a few convenience features as well. The faults displayed are: "pre-collision assist not available", "hill start assist warning", "service advance trac" and "drive mode not available" When this happens randomly the vehicle will stop producing forward acceleration and slow down very quickly as if I took my foot off the accelerator. When this occurs it is a dangerous situation made worse at higher speeds and I must quickly move off the road without causing an accident. The vehicle has been to the dealer 4 times since new (4765 current miles) and there is no definite solution at this time.
- Oxford, NY, USA
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- Strawn, TX, USA