This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Ford Fiesta. The contact stated that while driving at various speeds, the vehicle stalled without warning while depressing the accelerator pedal. The vehicle was taken to courtesy Ford Lincoln (3533 N vermilion St, danville, il 61832) where the contact was informed that the vehicle was out of warranty and not subjected to a recall. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure but provided no additional assistance. The failure mileage was 100,000.
The contact owns a 2011 Ford Fiesta. The contact stated that while driving at approximately 65 mph, the transmission shifted into neutral independently. In addition, while driving 35 mph, the vehicle shuddered while the RPM revved up without a response from the vehicle. The contact mentioned that while at a stop, the vehicle stalled without warning. The vehicle was able to restart. The vehicle was taken to kowalski Ford 33450 lake rd, avon lake, oh 44012 where it was diagnosed that the transmission, the dry clutch, the shift lever, transmission control module, and power train control module needed to be repaired or replaced. The vehicle was repaired however, the failure recurred. The vehicle was towed back to kowalski Ford 33450 lake rd, avon lake, oh 44012. The vehicle was not diagnosed a second time. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,788.
The contact owns a 2011 Ford Fiesta. The contact stated that while the vehicle was stopped, the vehicle lunged forward with the brake pedal depressed. The check engine light illuminated while the failure occurred. The contact regained control of the vehicle and cycle the ignition off and back on. The vehicle was restarted and shuddered uncontrollably. The contact drove the vehicle to lake shore Ford (244 melton rd, burns harbor, in 46304) where the transmission control module was replaced. The clutch assembly also needed to be replaced but was not covered under warranty. The vehicle was not repaired. The manufacturer was notified of the failure but, offered no assistance. The approximate failure mileage was 96,396.
This vehicle is giving me a delay of about 10 seconds or more before to start. To start this vehicle, I have to put the ignition on on position, then wait until I hear a noise from the engine compartment before I turn the ignition key over to start the vehicle. Otherwise, she will not start, nor the speed lever will move from parking to reverse. I called the dealer mc mahon Ford in norwalk ct and explained to them the symptoms for the car, they told me that these Ford Fiesta and Fusion are known to have transmission issues.
The contact owns a 2011 Ford Fiesta. While driving approximately 25 mph, the vehicle started to shake, the oil warning indicator illuminated, and the vehicle stalled. The contact stated that the vehicle experienced the failure for approximately five months on a daily basis. The vehicle was taken to hoffman Ford (5200 jonestown rd, harrisburg, pa 17112) where it was diagnosed that the transmission clutch needed replacement. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 113,000. The VIN was not available.
- Harrisburg, PA, USA
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Car shudders excessively on acceleration. Will also lurch forward during acceleration. Grinding noises when car is on low speed (1-20 mph). Rear taillights stopped working without warning.
The contact owns a 2011 Ford Fiesta. The contact stated that ever since the vehicle was purchased on April 5, 2010, she noticed that it did not engage in gear at times. The vehicle was taken to an independent mechanic who determined that there was a failure with the transmission control module. The vehicle was taken to john kennedy Ford (1650 the fairway, jenkintown, pa 19046) where it was diagnosed that the clutch failed and shift loaders were needed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 105,000.
When I purchased my vehicle new I had several problems with the transmission. After several trips to joe cotton Ford in carol stream, il there was no remedy besides removing the cables from the battery to reset the vehicle's computer. On September of this year I received a letter from Ford Motor Co. To advise that they need to do a software update due to a tcm circuit failure. I took my vehicle to friendly Ford 333 E irving park, roselle, il, on Monday November 11, 2019, so they can rectify the problem. Prior to taking my vehicle to the dealership I removed the battery cables. Apparently the dealership was not able to install the new software. The service advisor advised me that the card code reader was not able to identify the error message and they had to charge me. My vehicle was at the dealership for several days and they loaned me a car while it was in service. I was charged $199 for them to look at the problem and since they could not update the software I had to pay the bill. I called Ford Motor Co. For assistance and the agent told me that there was little they can do since the dealership is a franchise. This is unjust that I was charged for something I was advised that would be free of charge. I hope to be reimbursed.
No matter whether from dead stop or trying to open it up on the freeway, the vehicle still hesitates. You really have to be extra careful if you are pulling out into traffic and/or an on ramp.
Erratic shifting upon acceleration and deceleration, clutch shuddering on light acceleration, lack of power, and car jostling forward when braking at low speeds followed by almost stalling. This jostling requires me to press the brake hard to prevent a sudden forward-jerking motion. The jostling/jerking often happens when decelerating at intersections, making it dangerous for cars and people in front of me if I do not press the brake hard before coming to a complete stop. Since early July, the car exhibits the same symptoms all the time when driving, making it generally unsafe for regular use. See uploaded vehicle service assessment from Ford - they determined that there is a clutch and clutch fork B failure but no codes related to this concern were present during their diagnosis. The care was released and deemed "drivable" by the dealership.
I own a 2011 Fiesta with 130000 miles on it. As everyone is aware, they have transmission issues. I have had the tcm reprogrammed 5 or 6 time since purchasing the vehicle and replaced a clutch. They extended the warranty to 100000 miles but my clutch was cleaned in 2016 at approx 95000 miles before it was the standard for them to replace the bad clutches. Last September, at 120000 miles, iwas driving down a main road when my clutch quit working working while I was driving and stranded me in the middle of a main 7 lane road, wouldnt even go into neutral. I'm lucky there wasnt an accident with how suddenly it happened, after fighting with Ford for two months I had the clutch replaced in November and had to pay 1300 for what to me seems a major safety concern. Now less than a year later my other clutch is going out and again I'm outside of the 100000 mile warranty. I know 3 people personally who are also having G the same issue after having there clutch cleaned and then passing the 100000 mark. Ford has produced a car that failed in the middle of the road, will just quit working and will lurch forward and you are braking or when you are just starting to put gas on the pedal. I have personally experienced all of these issues and more(like my automatic vehicle revving and then starting to roll backwards down a hill while I'm pushing on the gas). I would like very much for Ford to be help responsible for this and have to extend their warranty past the 100000 miles. This is a known issue that they have tried to hide, then avoid and it is definitely a safety issue. I'm hoping someone can help with this.
The contact owns a 2011 Ford Fiesta. While driving at any speed, the brakes squeaked, the steering lost power, and the check engine indicator illuminated. The vehicle was taken to friendly Kia (877-544-6719, located at 5819 us-19, new port richey, fl 34652) where it was determined that the failure was due to humidity. The vehicle was then taken to Ford of port richey (727-233-7143, located at 10715 us-19, port richey, fl 34668) where it was diagnosed that the brakes, transmission, and battery needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the dealer. The vehicle was repaired. The failure mileage was approximately 14,000.
The car shudders and feels like it os going to stall out. The car revs high when you press the gass but has no power. I've taken it twice to dealership and they say they have to fix the throttle body first before they can tell me if it's my transmission. Also when I'm filling up my tank it stops every few seconds and will not allow gas to go in the tank. They also said it's my filler neck.
While driving on highway the transmission bucks and shudders at times ! the tcm has been replaced twice and reprogrammed 3 times! same with transmissions clutch! car doesn't get enough acceleration going up hill either. This does this every time I drive ! it's having a hard time finding what gear to go in !
When turning the cv joint/axel makes grinding noise. I had serviced twice by Ford dealerships and symptoms remain. They replaced axel boot (left half shaft). Noise still remains. Hasn't been proven to fix.
The transmission shudders increasingly and had a loud grinding noise and was stalling so bad at take off. The engine would rev up but accelerating slow, then it will jerk into gear.
A D V E R T I S E M E N T S
- Danville, IL, USA