Notes: Welcome to North America, Ford Fiesta. Thanks for bringing your herky-jerky transmission, numerous interior quality complaints, and an engine that dies while driving.


really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
12 / 0
Average Mileage:
44,344 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Fiesta drivetrain problems

drivetrain problem

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2011 Ford Fiesta Owner Comments (Page 4 of 12)

« Read the previous 20 complaints

problem #161

Sep 152015


  • 60,000 miles


After being in park at a gas station, I go into drive and start to go when the cars shudders, screeches, halts, and then loses power. I was able to start the car again, but when I pressed the gas there is no power. I try to put the car in park, and though the gear is in park an alert comes up telling me to put the car in park. Car will not go into park. Keeps rolling. Have to use my emergency break to stop the car. Paid out of pocket to have the car towed to the nearest Ford dealership. They said they were "pretty sure" it was the transmission control module. 5 days after bring it to them I call and find out that they have reprogrammed the transmission control module and something with the clutch. The problem is still not fixed. I haven't even been able to talk to the mechanic personally, but the lady at the service desk said "it's really thrown him for a loop. It definitely seems to be something with your transmission, but diagnostics says nothing is wrong with the car". this is going to kill someone. Period. It could've killed my boyfriend, my friend, my unborn baby and myself. I'm am furious with Ford. I have read hundreds of complaints from other people have the same problem with the same car. How has this not been recalled"?"

- Central City, KY, USA

problem #160

Aug 142015


  • 46,000 miles
While driving from denver to longmont co (8/14/15) on hwy 76 the vehicle would not respond when I needed to accelerate then the engine cut off. I was able to restart and put in neutral to navigate traffic to get to side of the road. The car died. It could not be restarted. While waiting for tow truck I was able to start car again and tried to drive, it would not respond to accelerator and then died. Car was towed to longmont repair shop. The mechanic there reached out to Ford and was told they were aware of those issues but part was on 6 month backorder. Car was then picked up by Ford of longmont. They said that it wasn't the tcm and replaced 3 smaller parts. Six days later I was driving on diagonal highway in boulder co and the car refused to accelerate and the died. Car was towed to Ford of longmont again. I was told by the service department that Ford requires that when replacing the tcm they must first repair minor part and return to customer as "fixed" and wait for subsequent part failure before replacing the tcm. Ford of longmont replaced the part on 8/20/15.

- Lake Forest, IL, USA

problem #159

Jun 012015


  • 15,000 miles
The contact owns a 2011 Ford Fiesta. While driving approximately 20 mph, the power train hesitated intermittently without warning. The failure recurred on several occasions. The vehicle was taken to the vehicle where it was diagnosed that the tsm needed to be replaced. The dealer stated that the vehicle could not be repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 15,000.

- Great Falls, MT, USA

problem #158

Jun 222015


  • 59,000 miles


In Feb. Of 2015 I received a letter from Ford Motor Co. About the transmission control module. The "notice" said my car may experience intermittent symptoms of lose of power while driving, no-start, or a lack of power, among a few other things. When I called a Ford dealer...I was basically treated like a stupid old woman and when I ask what I should do, I was told drive it until it happens!. well, it happened! 5 months later my car stalled, the motor kept running, the car just would not go, I was lucky I had time to get to the side of the road before I was rear-ended. Ford did "fix" my car. Today, 3 months later, my car stalled on a very busy high, 18 wheeler right behind me and once again I was able to quickly turn into a parking lot. Now they have my car and it will take 3 months, that's right 3 months to "fix" it! I'm very happy to be alive to report this. I'm very happy I get to see my family again. Thanks Ford for almost taking my life twice!!!! why is this not a recall!!!!!!! let's not forget about the people I could've died with today. I'm so mad. How can Ford get away with this. Who will die today, tonight or tomorrow because of this? better pray it's not your family member or mine!

- Marshall, AR, USA

problem #157

Feb 122014


  • 27,000 miles
The contact owns a 2011 Ford Fiesta. While attempting to accelerate, the vehicle made a jerking motion and hesitated to accelerate. The failure recurred multiple times. The vehicle was taken to a dealer for diagnostic testing. The technician diagnosed that the clutch needed to be replaced. The vehicle was repaired; however, the failure recurred and the clutch had to be replaced again. The VIN was unavailable. The manufacturer was notified of the failure. The approximate failure mileage was 27,000.

- Allen Park , MI, USA

problem #156

Apr 062015


  • 64,352 miles
Issues with car weak performance, car shuddering, grinding noises in engine, stalling when brake is pressed while in drive gear, car lunging forward and not wanting to engage, not wanting to go after a complete stop, not engaging in reverse, and engine light coming on randomly. Almost rear ended by a car behind me came to a screeching stop because of the hesitation to engage in first gear. Took the car to a Ford dealer and was told that I would have to pay a diagnosis fee. Because if it did not test at a certain level of performance the dealer would not pay for the testing or repair. I stated I had a customer satisfaction program 12mo1 letter for the clutch assembly and they said it did not matter. I left the dealer very upset and dissatisfied. Drove the car and the symptoms worsened. I got into my car one day and the car would not engage in reverse. Luckily on was parked on an incline and coasted out of the parking spot. Drove the car to the dealer and they did not have the new clutch assembly in stock. I then asked for a rental until the car was repaired because I felt it was very unsafe to drive my daughter in with the problems it was having, I was told no. So I was forced to drive this car with these problems for a week until the Ford dealer received the new clutch assembly. This car is a very dangerous vehicle to have on the road not only for those driving the vehicle but also for those car that drive behind these cars. Ford absolutely knows they have a major issue with the dual clutch system. Regular clutches are controlled hydraulically but these dual clutches are control electronically by the tcm which has a customer satisfaction program 14M01 that Ford has sent out. Between the leaking transmissions seal corrupting the clutch and the tcm failing that controls the clutch that is a double jeopardy situation. This is a very dangerous car to have on the roads.

- Trenton, MI, USA

problem #155

Jul 192015


  • 69,852 miles


Driving on interstate 75 in the middle lane at 70 mph my tcm malfunctioned, I knew this because of the customer satisfaction program 14M02 that I received in February 2015. My car abruptly had no power. I feared for my life because I had semi trucks and vehicles coming up behind me at very high speed and I had no power to my vehicle. I had to coast over one lane as safely as possible to the shoulder to safety. I am very thankful me or my family was not in a serious accident. The park and drive symbols on the dash were flashing between P and D and the engine light kept flashing. I turned off my car and called my brother. He said to see if it starts. It did after several tries. I then turned on my hazards and drove to the next exit which was within 200 ft. I got off the highway and took the back roads home. I got within 4 blocks of my home and it did it again, lost power. Let it sit a minute and turned it on again, and pulled into my residence. The next morning I drove the side streets to the dealer but made a stop. Came back out to my car and the vehicle would not start. Called the dealer and they sent a tow truck but I had to wait 1 hour for the truck to arrive. This is a very dangerous situation with the tcm. A very serious problem is since it's not a recall you do not have the option to have it fixed before you're put into a dangerous situation. You have to wait until you have problems before Ford's will fix the tcm. Ford did replace the malfunctioning tcm on my car. A recall needs to replace the customer satisfaction program 14M02, this is a very dangerous and life threatening problem.

- Trenton, MI, USA

problem #154

Jul 162015


  • 62,687 miles
The car jerks and act like it wants to stall out. The vehicle is an automatic.

- Dover, DE, USA

problem #153

Jul 082015


  • 61,000 miles
I was driving my vehicle and the engine light came on as did the wrench icon signifying a need of immediate repair. The car kept driving, but I had to slow down for traffic. When I tried to accelerate again, my car had little power. I pressed the gas pedal further and the car jerked forward, then slowed itself down immediately and bucked on me a few times. I was in traffic and it caused me to almost get rear ended twice as it would abruptly stop. The engine ran, I could drive, but it wouldn't let me go very fast and kept switching gears on me. I took it to the shop, and they said it was a logic issue but could be a further transmission issue and I should drive it until something else happens. They also promised me that the logic was fixed and nothing like that would happen again. This something else happened a week later exactly as it had happened before. Again, I almost got into an accident because of how abruptly the car stopped and sped up. The internet is full of stories just like this one.

- Northford , CT, USA

problem #152

Nov 302014

Fiesta 4-cyl

  • 6,000 miles
The contact owns a 2011 Ford Fiesta. While driving at 50 mph, the vehicle stalled. The contact was able to restart the vehicle. The engine warning light illuminated and service engine, transmission soon was displayed across the message board. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. The failure recurred on numerous occasions. The manufacturer was not notified of the failure. The VIN was invalid. The failure mileage was 6,000. MA 10/6 the dealer reprogrammed the transmission. Updated 10/15/15

- Rockville, MD, USA

problem #151

Jul 052015


  • 34,000 miles


Suddenly hard shift, and weak performance. Grinding noise when shifting or driving slow. Gas pedal not responsive. Caused almost a accident on the freeway when suddenly the car lost power and neither up or downshift was possible. I have been driving manual and automatic cars and trucks for years, this is poor engineering and very dangerous. Cars also tends to roll back and engine often vibrates, it wants to stall because its in the wrong gear or something. And again, it bangs the gears and the car literally wants to jump forward in the car in front of me.

- Spokane, WA, USA

problem #150

Jul 052015


  • 34,000 miles
When acceleration transmission shifts very rough. Bangs gear -> grinding noise. Car feels weak and rolls backward very easy. Gas pedal not responsive. Caused almost a car crash on the freeway when sudden loss of power. I have been driving manual and automatic cars but this is dangerous!!

- Spokane, WA, USA

problem #149

May 132013


  • 28,000 miles
The contact owns a 2011 Ford Fiesta. While driving 20 mph, various warning lights illuminated and the vehicle came to a complete stop. The vehicle was towed to the dealer where it was diagnosed that the automatic transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 28,000....updated 09/22/15

- Los Angelos, CA, USA

problem #148

Sep 172013


  • 54,625 miles
September 2013- whining/grinding noise in car. Nothing found. All 4 tires replaced (was told the sound was the tires). Sound was still there after tires were put on. Was told it was "normal". February 2014- transmission whine, grinding noise, car shudders when changing gears. Ford replaced the clutch assembly (first clutch replacement). May 2014- grinding noise in car. Ford checked the wheels, nothing found. July 2014- transmission whine, grinding noise, shudders in between gears. Ford replaced clutch (second clutch replacement). Also, gas tank was slow to fill. Ford replaced gas tank. August 2014- gas still slow to fill. Ford adjusted filler neck. October 2014- car overheated, stranded me at a gas station. Had to get car towed to the Ford dealership. Ford replaced cooling fan. February 2015- replaced serpentine belt (believe this was damaged when car was hit on the interstate by a crate that flew out of a truck 2 months prior. Insurance covered repairs at the time, but believe the damages to this belt was missed.) April 2015- transmission whine, grinding noise, shudders when shifting gears. Ford replaced clutch assembly (third clutch replacement). Took 2 months for parts to come in because they were on national backorder. Ac was also not cooling. Ford replaced the rt valve. The car now has 125K miles on it and our warranty has run out. Called Ford this week to launch a complaint and was told they couldn't do anything else because the warrant was out (warranty was good thru 125K miles). There are thousands of people who have the same issues. I do not understand how this is not a recall item yet. This transmission has slipped and on more than one occasion, my family and I were almost hit because of the car stalling. Why do you have to wait until someone gets killed to recall something"?"

- Clanton, AL, USA

problem #147

May 292015


  • 27,400 miles
There were two incidents where car lost all power while travelling at 35 and 50 mph, the check engine light came on, the transmission dashboard indicator flashed from P to D back and forth. When restarting and idling, the engine shuddered. After the first incident (5/29), Ford dealership reprogrammed the transmission control module. After the second incident (6/13), two weeks later, the dealership replaced the clutch and the transmission control module (tcm).

- Chestnut Hill, MA, USA

problem #146

Jun 012015


  • 104,965 miles
While the ac is running and the car is idling the car will surge forward and will then cut off.

- Hampton, VA, USA

problem #145

Jun 112014


  • 58,000 miles
My vehicle would not start on this date. Approximately 1 to 2 months before this date I notice that my vehicle would accelerate at an erratic rate while driving on the highway. After taking my car to a Ford certified mechanic I discovered that my car did not turn on, and the reason I was experiencing erratic acceleration, was because there was a defect in my car's transmission. On 05/22/2015, while shifting from park to reverse I experienced a considerable delay in shifting gears and my car's display informed me that there was an error in my transmission. It appears that the error my car's transmission was experiencing was not properly fixed or the transmission itself is inherently flawed if it requires constant repairs.

- San Antonio, TX, USA

problem #144

May 292015


  • 100,400 miles
While parked with the vehicle running (about 30 minutes in 87 degree weather with the ac on), the transmission felt like it tried to go into drive and rocked forward slightly. I looked at the dash and the check engine light came on. I tested the vehicle and it seemed road worthy enough to try and get home. When driving home and stopped at a stop light, the car's display for park, neutral, reverse, drive, started quickly flashing between drive and park. I could not accelerate the vehicle while this was going on. I placed the vehicle in park, and then met fairly heavy resistance putting it back into drive. After a few seconds of flashing between drive and park, it stopped and I was able to drive again. The same thing happened a few minutes later while I was about to turn into the Ford dealership. This time I tried turning off the vehicle to see if that would remedy the issue. I was unable to start the vehicle for a minute or two after because it was acting as if I was in drive (or the fast park / drive flutter) and trying to start it. It's been two days, yet I haven't heard back from the dealership on what this problem is. I did receive a recall notice that spells out the exact symptoms that I had, yet the mechanic has twice said it is very unlikely that the recall part, the tcm or transmission control module (which is back ordered six weeks), is the actual problem.

- Kuna, ID, USA

problem #143

Jun 012013


  • 50,000 miles
While driving on the expressway (70 mph) the car suddenly had no power. I was pushing the gas pedal down to the floor but, the car was not responding. I yanked the steering wheel hard and the car settled on the shoulder. If a car were behind me (rarity for a car not to be right behind on expressway) it would have plowed right into my car. Mechanic could not find a problem. A year later same thing is still happening. The last happened while, I was stopped at a red light. Car just went dead. I drive stop and go to work and back. Car seems to shift from first gear to third gear every time I have to slow down or stop. Seems to fight me from moving, then suddenly lurches forward. My mom borrowed my car one day and says she will never step foot in it again. The dealership just told me that they can't find a problem but, that the front brakes and rotors are bad and I need a new catalytic converter! if Ford knows they can't fix the transmission problem (or what they call not a problem), why did they extend the warranty" Ford claims it is normal for this transmission to jump. Then why did it not jump the first two years I owned it"! my check engine light goes on all the time. My traction control light and hill climb light both came on in the summer, on a flat surface. There was no snow, no slush, no ice, and no hill! the dealership said they didn't find a problem with that either. I am finally down to 8 more car payments and I'm scared to drive any distance in this car! especially in traffic!

- East Aurora, NY, USA

problem #142

Apr 232015


  • 116,382 miles
As I was leaving work pulling out of the road I stepped on the gas and the car stalled. Making multiple vehicles come to a screeching stop almost causes multiple wrecks. This was the first time. Other times I was in traffic passing people or just driving down the road and the car started to shake and would stall not accelerating. Last of all my car would not start at least 3 times in one week due to code P2837 and P2832

- Hampton, AR, USA

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