CarComplaints.com Notes: The Freestar was introduced in 2004, but it was essentially just a rebranded Windstar. While there was a redesign of the interior and exterior, the Freestar still inherited some of the design flaws of its predecessor.
10.0
really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
56,500 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Ford Freestar. The contact stated that while attempting to change a tire using the manufacturers jack, the jack failed. The vehicle barely missed landing on the contacts foot. The manufacturer was not made aware of the failure. The failure mileage was 113,000. The VIN was not available.
The factory installed jack broke at the hinges, and my vehicle fell on my father. Updated 07/02/12 the consumer stated when the jack failed, it bent outward at the hinges. Updated 07/05/12
- Virginia Beach, VA, USA
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- Oakland City, IN, USA