Notes: The Freestar was introduced in 2004, but it was essentially just a rebranded Windstar. While there was a redesign of the interior and exterior, the Freestar still inherited some of the design flaws of its predecessor.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
29,522 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Ford Freestar brakes problems

brakes problem

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2004 Ford Freestar Owner Comments

problem #6

Jan 082008

Freestar 6-cyl

  • Automatic transmission
  • 10,000 miles


I've been asking about the weird brake noise (grinding) each time I've taken my vehicle in for service at Ford dealerships. I was always told nothing was wrong and that my pads were fine. I took car to another repair shop because my brakes were obviously shot and they said the calipers were bad. They also said it seemed premature for my car. The Ford dealership said the same thing to me over the phone and a third repair shop said they shouldn't have been bad in the 2 years that I've owned the car. I've searched the web and found many others complaining of the same problem.

- Windsor Mill, MD, USA

problem #5

Apr 012007

Freestar 6-cyl

  • Automatic transmission
  • 9,558 miles
The contact owns a 2004 Ford Freestar. While driving speeds ranging from 50 to 60mph, there is a grinding noise and the brake pedal is extended to the floorboard when depressed. The dealer stated that the rear calipers needed to be replaced. The vehicle was repaired. Approximately one week later she experienced the same failure. The contact stated that the problem has occurred on 4 occasions and it is worse when it is raining. The current and failure mileage were 9,558. The consumer has provided a copy of repair invoice. Updated 06/07/07

- Union, NJ, USA

problem #4

Apr 112007

Freestar 6-cyl

  • Automatic transmission
  • 22,651 miles
On 4/11/07 Ford service department. Informed me the rear brakes & rotors on the 04 Freestar were shot and needed immediate replacement at a cost of $575.I thought they were lying to me because I had more than 20 different cars, trucks, & vans, but never had factory installed brake pads wear out at 20000 miles, and especially rotor damage so bad that they had to be replaced. Also there was no warning signs like a grinding noise or a pulsating brake pedal. Nothing. So I mentioned the 3/36 bumper 2 bumper warranty, and the 6/75000 esp plus deluxe extended warranty w/$0 deductible, and I was told this was a wear item, and was not covered. They said I probably rode the brake pedal or drove with the parking brake on. I didn't drive with 2 feet and never used the parking brake. I asked how long were the brakes designed to last under normal use, .they didn't know. So I left the dealer, and went to an independant ex Ford mechanic, who determined to find a frozen caliper or something else defective.what we found was not what I was expecting.the calipers were not frozen, and the pads were not completely worn down although the outer pads were twice as worn as the inner pads, there was no metal to metal contact(rivets or pad backing).it seems that the metallic or semi-metallic pads themselves would rust a bit and since the front brakes do most of the stopping, T he rust on the rear pads never completely wore off each day and the pads and rotors never heated up enough to built up the glaze like the front the rotors were gouged by the rust build up on the pads. When examined closely, the deep gouges on the rotors lined up with the rust build up on the pads.

- Islip Terrace, NY, USA

problem #3

Feb 182007

Freestar 6-cyl

  • Automatic transmission
  • 40,966 miles


The contact owns a 2004 Ford Freestar. While driving at 5 mph the contact heard a grinding noise in the rear of the vehicle when ever the brake were depressed. The mechanic stated that the grinding noise was due to the rear brakes. The mechanic replaced the rear brake pads, rotors, and calipers. There have not been any occurrences since the repair. The failure and current mileage was 40,000. Updated 05/04/07.

- Schertz, TX, USA

problem #2

Oct 162006


  • Automatic transmission
  • 53,850 miles
Faulty caliper on the Ford 2004 Freestar.

- Olathe, KS, USA

problem #1

Jun 072005

Freestar 6-cyl

  • Automatic transmission
  • 40,106 miles
Grinding noise in rear pass side wheel. Caliper failed, caused the pad to slip and ate through the rotor causing the wheel to lock up completely. Took vehicle to Ford dealer, they advised the whole brake system needed to be replaced, which we did. Caliper, rotor, and pad replaced on rear pass side brake system, and pad replaced on rear driver's side.

- Mechanicsville, MD, USA

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