Notes: The Freestar was introduced in 2004, but it was essentially just a rebranded Windstar. While there was a redesign of the interior and exterior, the Freestar still inherited some of the design flaws of its predecessor.


really awful
Crashes / Fires:
2 / 5
Injuries / Deaths:
1 / 0
Average Mileage:
99,253 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Ford Freestar drivetrain problems

drivetrain problem

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2004 Ford Freestar Owner Comments (Page 10 of 13)

« Read the previous 20 complaints

problem #71

Jan 202012


  • miles


2004 Ford Freestar: 18 months ago, transmission went out; van had less than 100 miles on it. New transmission put in but again my transmission is acting up. Power loss is very clear! today, I called the Ford company to address my concern because my van again lost power. Transporting four children on a daily basis in dangerous winter temperatures is a great reason for concern! a Ford representative told me that my vehicle is part of the "power train torque" recall and called my local Ford dealerships (1-2 hours away) to see if they could fix my van, they were unable because they don't have the parts in but would have the parts in (early-mid) spring. I asked the representative what I should do as I can not wait until spring, she advised me to not have it fixed by an independent mechanic because Ford may not cover the costs. Also, wondered if Ford would be responsible for the transmission cost based on this recall. "no"! this is suppose to be a "family" vehicle, why do I have to put my family in danger until spring (when the part arrives)? I feel that Ford should be responsible for the cost of my transmission and they should fix my vehicle at the time that it's now (not spring)!

- Caledonia, MN, USA

problem #70

Oct 212011


  • 47,146 miles
The contact owns a 2004 Ford Freestar. The contact stated that while at a stop sign, the vehicle failed to accelerate. The vehicle was towed to a local repair shop where it was confirmed that the torque converter failed and needed to be replaced. The manufacturer was contacted and the vehicle was repaired. The failure mileage was 47,146 and the current mileage was 48,000.

- Spring Lake, NJ, USA

problem #69

Apr 242007


  • 63,369 miles
The contact owns a 2004 Ford Freestar. The contact was driving 70 mph when the vehicle stalled without warning. The failure was experienced several times. The vehicle was taken to an independent mechanic and the local dealer where a diagnostic was performed twice. The failure was located at the transmission shaving shaft. The transmission was replaced twice but the failure was not corrected and the vehicle continued to stall sporadically and without warning. The failure mileage was 63,369 and the current mileage was 137,000.

- Mims , FL, USA

problem #68

Dec 272011


  • 150,000 miles


Came out from work, went to start my Ford Freestar, the car turned on but could not move it. The wheels would turn, attempt to reverse or drive and nothing would happen. Was initially told by a mechanic about the torque converter, then had to replace the transmission.

- Louisburg, NC, USA

problem #67

Dec 022011

Freestar 6-cyl

  • 93,000 miles
The torque converter went out without any kind of notice, no noise, no slippage. It was pulling it self real good then just quit. In the long run of getting it fixed, it costs us almost $2000. The transmission pump went out at the same time causing other problems, hence, rebuilding the whole transmission. Heard that Ford new about the problem and didn't want to fix it cause it is a high dollar repair making them money.

- Diamond, MO, USA

problem #66

Jan 242011


  • 90,000 miles
Luckily I was not driving my Freestar when the transmission went out, however, it was the coldest day of the year and I was stranded. I was on my way home from work when I went to get in and put the vehicle in reverse and nothing happened. I had to replace my transmission with a nice bill of $2500. I am happy that Ford has finally realized this is a problem and is going to fix it. However, what are they going to do with the people that have already paid for the repair??

- Brandon, WI, USA

problem #65

Jan 082012


  • 151,000 miles


The contact owns a 2004 Ford Freestar. The contact was driving approximately 45 mph when the vehicle began to jerk violently with the illumination of the battery and engine warning indicators. The engine suddenly staled and restarted with the continuous illumination of the engine warning indicator. The similar failure recurred and the vehicle was taken to an authorized dealer who stated the power train control module would need to be replaced as a result to water leakage. The vehicle was repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 151,000. The VIN was unavailable.

- Florence, KY, USA

problem #64

Dec 162011

Freestar 6-cyl

  • 108,000 miles
Traveling on the highway in connecticuit going back home to Maine. Lost all power on rte 84. Luckily there was no accident. Would not move at all. $850 tow back home. Torque converter. Vehicle has not been fixed yet.

- Auburn, ME, USA

problem #63

Jan 092012


  • miles
I was driving on the highway and began to exit when the car alerted to "check traction." It started to make a loud noise, then began to decelerate and no matter if I pressed on the accelerator the car began to slow down until it eventually stopped. I was able to get myself to a safe area before it lost its ability to drive. I had it towed and was told by the auto repair person that it was my transmission.

- Orono, ME, USA

problem #62

Dec 282011

Freestar 6-cyl

  • miles
Daughter's were driving 55 miles an hour when the transmission failed / no power in traffic. Car acted as if it was in neutral.turned onto side street to avoid being rear ended slid into brush and rocks. Paint scratches, towing, transmission replacement and possible deadly condition !

- Middletown, NY, USA

problem #61

Nov 242011

Freestar 6-cyl

  • 104,000 miles


I purchased my 2004 Ford Freestar minivan new and had experienced no problems or symptoms whatsoever leading up to the date of my recent transmission failure in 11/11. Recently, while merging onto a major highway (wife, two children, grandmother in car with me), my transmission simply failed. The vehicle would not engage in drive or reverse and we were stuck in the middle of the highway at night. We pushed the vehicle off the road as much as possible and had it towed to the Ford dealership. The result was a new transmission for nearly $3000. I had been reading for years about identical problems with the 04-05 Ford Freestar transmission and had taken extra precautions hoping to prevent it. My vehicle is very well maintained and I had absolutely no symptoms or indications of a transmission problem. The dealership gave me no reason for the failure other than to give me options for repairing it and to say there have been a number of transmission issues for these vehicles.

- Lexington, MA, USA

problem #60

Nov 192011

Freestar 6-cyl

  • 60,155 miles
We were leaving for a short trip. While driving on the highway the engine RPM's increase and the van was hardly moving. No advance notice at all. We turned around and made it back to the house. Just creeping along. It was just pure luck, early morning with hardly any traffic. From reading other complaint on the internet, it could be a costly repair. As of today, I haven't had a mechanic look at it. With only 60K miles I would think a transmission should last longer. Too many of the same complaints. Ford must of had it designed with "costing cutting" in mind. My opinion Ford Motor Company should offer some type of allowance for shoddy design. There seems to be a great number of failures not just one or two.

- Columbus, IN, USA

problem #59

Dec 312011

Freestar 6-cyl

  • 109,900 miles
Without warning and while engine still running the transmission gave out. I now have no forward or reverse. Costing over $1700 to repair, not replace the transmission.

- Bristol, WI, USA

problem #58

Dec 312011

Freestar 6-cyl

  • 82,000 miles
While driving at posted highway speed (65mph) a failure occurred in my Freestar minivan. The engine was running but there was no power to the rear wheels. This happened suddenly and unexpectedly on a busy highway (route 17) and rendered my van powerless with my wife and three young children aboard. There was no warning that this was going to happen. Luckily she was able to get to the side of the road and avoid accident. The van was towed to a service station and awaits repair. Doing some research found that there have been numerous complaints to the nhtsb about the transmission/torque converters on these vehicles and also a class action lawsuit filed with no address by the nhtsb. This repair will no doubt cost me well over $2000. The main issue here is that this defect has been known for some time and no corrective action has been taken. My family could have been hurt from a known problem. Please address this. Thank you

- Seaford, NY, USA

problem #57

Dec 202011


  • 61,000 miles
The contact owns a 2004 Ford Freestar. The contact was driving 55 mph when the vehicle stalled without warning. The vehicle was towed to the dealer who performed a diagnostic which located the failure at the transmission torque converter. The vehicle was not repaired. The failure and the current mileage was 61,000.

- Crest View , FL, USA

problem #56

Dec 262011

Freestar 6-cyl

  • 91,000 miles
Transmission failed going down interstate at 65 mph.

- Mendon, IL, USA

problem #55

Dec 222011

Freestar 6-cyl

  • 143,000 miles
My husband was driving up the hill to our house when our van had a sudden loss of power. He managed to get on the side of the road and out of traffic. Now the van will not engage in any gear. If you put it in drive or reverse and hit the gas the engine just revs. We need a new transmission.

- Wilmington, VT, USA

problem #54

Dec 162011


  • 105,000 miles
Whilst driving, engine RPM increased with no vehicle acceleration. Had to coast into parking lot and found transmission had no forward or reverse movement. Luckily there was light traffic and emergency actions were not present to remove vehicle off road safely.

- Webberbille, MI, USA

problem #53

Sep 082010


  • 52,799 miles
We were on a highway and it just lost all acceleration. Had it towed ($300) to shop. Needed a rebuilt transmission ($2440). Had that done. Now, 15 months later, the transmission is slipping!

- Edgewater, MD, USA

problem #52

May 062011


  • 76,000 miles
The contact owns a 2004 Ford Freestar. The contact was driving 65 mph when the transmission failed. The vehicle was taken to a local mechanic who replaced the transmission. The manufacturer was notified of the failure who advised that there were no recalls. The VIN was unavailable. The failure mileage was 76,000.

- San Diego, CA, USA

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