CarComplaints.com Notes: The Freestar was introduced in 2004, but it was essentially just a rebranded Windstar. While there was a redesign of the interior and exterior, the Freestar still inherited some of the design flaws of its predecessor.
10.0
really awful
Crashes / Fires:
3 / 5
Injuries / Deaths:
1 / 0
Average Mileage:
100,767 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Ford Freestar. While attempting to accelerate from a traffic light, the vehicle failed to move forward. When the vehicle was turned off and restarted, the contact was able to drive off of the roadway and into a parking lot. The contact stated that the vehicle would not operate in the forward gear; however, the reverse gear worked as intended. The vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA campaign number: 12V066000 (power train). The dealer and manufacturer were not contacted. The failure mileage was unknown.
Driving I-95 at 70 mph. Van S tach raced to 3K engine seem to loose power. Had van checked out said it was torque converter. This is a known reoccurring problem told to me by the car tech. How can a problem so big and dangerous be fixed such as faulty converters.what can one do.
Torque converter output shaft failure the torque converter output shaft may fail, resulting in a sudden loss of motive power with no warning. Vehicle was in motion and just stopped working on city street.
The contact owns a 2004 Ford Freestar. After switching from reverse into drive, the vehicle would not accelerate properly. The vehicle was not diagnosed or repaired. Classic Ford of smithfield (1698 E. booker dairy rd, smithfield, nc) and the manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 53,535. The VIN was invalid.
- Smithfield, NC, USA
Search CarComplaints.com for these popular complaint phrases...
Torque converter output shaft, ,,, no way for motor to engage the transmission, , van engine runs but no power to transmission to move the drive train of van... driving on the highway, , take exit stop for red light, light turns green press gas pedal engine revs up but no power to transmission to move forward... setting in middle of traffic stranded, ,, cars trucks zooming by, ,, terrible predicament...
The contact owns a 2004 Ford Freestar. While the vehicle was in first gear, it hesitated without warning when accelerating. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was notified of the failure. The failure mileage was 150,449.
The contact owns a 2004 Ford Freestar. The contact stated that the vehicle experienced a loss of power without warning. Interstate Ford (125 alexandersville rd, miamisburg, oh) stated that there were no recalls attributed to the VIN. The manufacturer was notified of the failure and informed the contact that the vehicle had been previously repaired per NHTSA campaign number: 12V006000 (power train). No further assistance was offered. The failure mileage was 160,000.
While driving the vehicle on the highway at 65 mph the vehicle lost power and died scaring my wife and I tremendously. When I contacted the dealership they said bring in the vehicle so they could look it over. 3 days later they called to say come in for the vehicle and told me they could find nothing wrong.I took it to a private mechanic and he changed the computer mod thinking that was the problem. We assumed it was fixed because no trouble for about 2 months. Then while driving on the highway again it sputtered and died. This has happened 10-15 times since and if I wasn't a professional driver a couple of times we could have been in a horrible accident. I again went to a family mechanic and he informed me about the torque converter being on a recall for this make and model, then looking it up by my VIN it shows its not involved but how can it not be if the described problem is exactly what happens? tell me where I should go to get this replaced. God help Ford Motor Company should anything horrific should happen to my family
L was driving on the highway all of a sudden my car slowed down it would not go forward so L coaxed it into a parking lot, L waited about 10 minutes and put it in reverse and it would not go in reverse either so L got out and checked everything under the hood everything L could check so L called a tow truck service and had it towed to my home, L called a mechanic he looked at it and said it was the torque converter he also said that Ford had a recall on 2004 Ford Freestar vehicle for there torque converters so please tell me what to do thank you.
The contact owns a 2004 Ford Freestar. While driving various speeds, the vehicle failed to accelerate and then stalled without warning. The vehicle was pushed over to the side of the road by a couple of the contact's friends. The contact restarted the vehicle, but it failed to drive. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The vehicle was not taken to a dealer. The manufacturer was not contacted. The approximate failure mileage was 170,000.
I was pulling out of my driveway, and my 2004 Ford Freestar limited keeps acting like it's not catching the gears correctly to shift. When my brother drove it later the same day he said it sounds like the torque converter was messing up in the transmission. He is an auto mechanic. It has about 90,000 miles. I just bought this van earlier last yr around April 2017, is there still a recall on this? thanks [xxx] at [xxx] or [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2004 Ford Freestar. While driving approximately 65 mph, the vehicle lost power without warning. The vehicle was able to coast to the side of the road. The contact stated that the vehicle needed to be restarted; however, the vehicle failed to drive. The vehicle was towed to the contact's residence. The vehicle was later taken to an independent mechanic where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not taken to a dealer. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 12V006000 (power train). The manufacturer was notified of the failure and informed the contact that the VIN was not included in any recalls. The approximate failure mileage was 99,862.
The contact owns a 2004 Ford Freestar. While driving, there was a loud noise coming from the transmission without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the torque converter failed. The dealer (witt family Ford, W1367 wi-160, pulaski, wi 54162) stated that the vehicle was not included in a recall and the contact would have to pay for the remedy. The vehicle was not repaired. The contact referenced NHTSA campaign number: 12V006000 (power train), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 130,000.
My van has a problem with water, that is when it rains the vehicle starts having problems with several components. (ie engine misfire, transmission fails to shift properly, door looks refuse to operate properly, among other weird things) this happens every time it rains. The problem as I have being able to trace it, is that the water that comes off the front windshield and into the plastic that covers the cowl area ( where the wipers are) drips on to the main electric wire harness connection that comes from the inside of the car and connects to the engine bay wire harness. As the wire harness connector gets wet, the vehicle starts acting up. I took the van to my mechanic but he was unable to find a problem, it was dry. I took the vehicle to a Ford dealer and, to my surprise, they knew about the problem but told me I had to pay the repair because its covered on a technical service bulletin (tsb 06-14-10) but its not a recall. How can this not be a recall when the van is going along well and as soon as it starts raining, I start having drive ability issues, transmissions starts acting up, engine starts acting up, some times stalls, in general I have a vehicle that appears to be "allergic to water." This issue happens any time it stars raining heavily whether on the highway or city street or my driveway for that matter, if its raining I have to take my wife's car because if not I know will have to be dealing with an uncooperative vehicle. Ps. I put a date on the "when did this happen" field but this is an ongoing issue.
The contact owns a 2004 Ford Freestar. The contact stated that the vehicle was previously serviced per NHTSA campaign number: 12V006000 (power train). While driving 30 mph, the vehicle lost power to the drive train. The vehicle was taken to eide Ford (800 E bismarck expy, bismarck, nd 58504) where it was diagnosed that the torque converter failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and declined to assist. The approximate failure mileage was 130,999.
While driving my 2004 Ford Freestar minivan, at approximately 45mph (miles per hour), the vehicle begins to shudder as if I am driving over rumble strips and when climbing slight or steap inclined hills the shidder worsens. I purchased the vehicle ised from a car lot. I have moticed that all of the Ford Freestar roums state that there is a recall on the torque converter. I looked up my vinfor recalls and it states that there are no recalls fornmy vehicle. I wonder if the original recall has already been taken care of by the previous owner and the replacement part is faulty as the Ms. Azose V. Ford Motor Company class action lawsuit states it is. Any insight on this matter would be extremely helpful. Thanks
While in motion the vehicle transaxle light comes on. The vehicle sticks in first gear while in motion or it slips from the stationary position and when in reverse. The transmission shop stated it was the torque converter.
The vehicle loses power as I am driving it on a city street. It also happened on the highway, so I don't use the highway anymore because of the loss of power.. when the speedometer needle goes over 2 RPM, it stalls even more and jerks.
It was rainy day and my wife was picking my daughter from school. It happened in the school zone. The car was in motion. Kids cross road as it was end of school day. Safety of passengers and other people was in danger. I have replaced in Feb 2016 control unit and hcu spending $2400 +. at that time it had engine light on. It has again came back on 10/24/2017. Just to note, in 2010, spend $1600 + on the car because of issues in the vehicle. Had ABS light on, normal driving. The car has only around 45000 miles. Rain water is causing issues. If google search done "Ford Freestar check engine light after rain", it hits lots of results. Ford know the issues. Ford even had following service bulletin. Technical service bulletin (tsb 06-14-10.) these minivans are safety hazards. What would it take to get something done, recall or get these minivans off roads ? Ford is not taking responsibility. Please force them to own the responsibility which they are not willingly take. I have documents for the repair that was done. In 2016, when check engine light was on, I was on highway driving 50 miles an hour and it was rainy. Car was shaking and seemed like losing power. Thanks, anil
A D V E R T I S E M E N T S
- Belleville, MI, USA