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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
7 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
61,048 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion drivetrain problems

drivetrain problem

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2010 Ford Fusion Owner Comments (Page 15 of 40)

« Read the previous 20 complaints

problem #518

Sep 302013

Fusion 4-cyl

  • 77,123 miles

A D V E R T I S E M E N T S

From a stopped position in my condo parking lot, I began to enter street and my car began to jerk/lunge. I noticed the yellow gold wrench warning light came on. Engine stopped. I was able to restart and chugged/eased into a plaza parking lot. Called Ford dealership and was advised to call for a tow to their service department. There was no prior incident leading up to this event. It just happened. I feel lucky to have been entering a side street vice being stopped and trying to move through a congested intersection. The throttle body was replaced.

- Reston, VA, USA

problem #517

Sep 272013

Fusion 4-cyl

  • 49,255 miles
I was driving approximately 70 mph in the left lane on I-40 when I heard a noise and then realized that I had absolutely no throttle response. I also noticed that the orange wrench light illuminated on the dashboard. This was especially frightening and dangerous given the fact that I was driving during a time of high-volume traffic, and there were cars behind me also going 70 mph. Thankfully, I was able to pull over to the shoulder without endangering myself or other drivers. Upon reaching the shoulder, I realized that the car was bucking and surging, and I turned off the engine. A few minutes later, I attempted to restart the car and continue driving, but upon accelerating towards highway speeds, the same problem occurred, and I moved back onto the shoulder. I had my vehicle towed to the dealership, and after inspecting the vehicle my service representative informed me that the throttle body needed to be replaced. They also informed me that there have been so many issues with this particular part, that it is on back order with Ford on a national scale. Quite frankly, I'm appalled that Ford has yet to issue a recall on this part, and I'm afraid it will only occur after someone is seriously injured as a result of their defective throttle body. I find this extremely disheartening, and I would like an explanation from Ford as to why they have not issued a recall.

- Durham, NC, USA

problem #516

Sep 272013

Fusion

  • 62,000 miles
Traveling on a local interstate at 70mph in traffic, the car suddenly lost power, the engine went to idle and would not accelerate or maintain speed. The engine was still running. As I was rapidly losing speed, I had to get to the right should to pull the car safely out of traffic. The exact same loss of engine power occurred less than 24 hours earlier while waiting to turn in the middle of an intersection. These are the first 2 incidents, but occurred very close together.

- Minooka, IL, USA

problem #515

Sep 042013

Fusion

  • 39,751 miles

A D V E R T I S E M E N T S

I was on the highway going about 60mph when my car(2010 Ford Fusion) would not accelerate at all and immediately cut-off.,I happen to be in the slow lane of the highway I tried starting it backup and it did enough to coax it to the shoulder, but when I tried to give it some gas it cut off and would not start. I had it towed and discovered the throttle body unit went out and needed replacing. All of this happen with no warning no noise, no lights coming on, nothing, the car just cut off. It was very scary being on the highway and your car turning off with no warning, and unexpected out of pocket expense because my car was out of warranty (39,571 miles). To discover this is a problem for many Ford owners an Ford won't do a recall is very frustrating, and I'm still afraid to drive on the highway in my car even though it has been repaired, a terrifying event in my life.

- St. Louis, MO, USA

problem #514

Sep 252013

Fusion 4-cyl

  • 60,407 miles
I was trying to enter I-77 from the entrance ramp when the vehicle lost power and a wrench appeared on my dash lights. I pulled to the side of the ramp and turned the engine off. In a few minutes I restarted the engine and it ran fine. I did some research and discovered that Ford has a severe problem with the throttle bodies on this engine (I-4). This is a dangerous situation, if I had been on the busy interstate I would probably have been run over. I contacted the local Ford dealer and they said that the throttle body was probably the problem and it wasn't covered under warranty. They quoted me a price between $500 and $700 to replace it. I purchased the part myself for under $200 and replaced it myself in about 15 minutes. Ford needs to correct this problem before someone gets killed.

- Tega Cay, SC, USA

problem #513

Sep 262013

Fusion

  • 50,300 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving 45 mph, the vehicle decelerated without manual force. The vehicle was not repaired and the manufacturer was not notified. The VIN was not available. The approximate failure mileage was 50,300.

- Avella, PA, USA

problem #512

Sep 262013

Fusion 4-cyl

  • 67,000 miles

A D V E R T I S E M E N T S

My daughter was driving home from work in traffic in the used vehicle we bought her 3 days ago. The vehicle began to sputter then lost power, yellow wrench light came on, pressing gas pedal did nothing she was almost rear ended. Pulled over to side of road turned off car and turned it back on wrench light was gone car started up. Drove a few more miles same thing happened she had to pull over again turn it off and restart. I looked up the problem online and found many, many posts on this issue. It is a throttle body issue. Ford needs to do a recall!

- Sugar Grove, IL, USA

problem #511

Sep 252013

Fusion

  • 82,000 miles
Throttle body went out on car. Car all of the sudden just stopped accelerating and would accelerate any more. The "wrench" light came on. 2010 AWD Ford Fusion sel

- Rochester, MN, USA

problem #510

Aug 192013

Fusion 6-cyl

  • 98,000 miles
While leaving work, the rpms dropped drastically and the car began to lose acceleration quickly and slowed down to 0. I turned the car off and restarted it, thinking that it really was time for a tune-up. It ran fine for about 15 miles while on the expressway. Shortly afterwards, while still driving home from work, the same issue happened. I was on a very busy road under heavy construction. The car lost acceleration, slowed down to 0 and began running very rough. There was no shoulder to use due to the construction and the barricades on both side of the road. The car came to a complete stop in the road with rush hour traffic beeping their horns behind me. Had to shut the car off and restart it, painfully chugging my way past the construction zone to where I could finally pull off on the shoulder of the road. Turned out to be the "throttle body". I had to replace it which was not cheap. I love my car, we are pro Ford; but while researching this problem, and after seeing all the other people on blogs that have had the exact same problem as my car, I was shocked that there is still not a recall on this part and felt I had to file a complaint. It is clearly a defective part that is putting people in danger. To lose acceleration on a large city's 8 lane expressway in rush hour while people are driving 80 mph + is extremely dangerous. Really glad I made it to the highway before the throttle body totally quit working and that I did not have the grandchildren with me at the time!

- Round Lake Beach, IL, USA

problem #509

Aug 082013

Fusion

  • 69,000 miles
It first started on the highway doing 75mph. My car jerked and wouldn't accelerate and the wrench light came on. I pulled over and shut off my car, turned it back on and it worked fine for about a month. Now it happens much more frequently, it goes about 100 feet before repeating but now my check engine light is on, the wrench light comes on, and my cars shakes when I stop and pull over. I got the code checked and it says it's the throttle body plate getting stuck, I have tried cleaning it already with throttle body cleaner and it hasn't helped at all. I have seen many posts about this happening. Not safe to drive when my car shuts down in the middle of a highway or road.

- Harrisonburg , VA, USA

problem #508

Sep 212013

Fusion 4-cyl

  • 88,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 30 mph, the vehicle would not accelerate. The check engine light and the wrench warning icon illuminated. The vehicle began to lunge forward and shutter before proceeding to stall. The contact was able to restart the vehicle but the failure continued to recur intermittently. The contact discovered that the throttle body was defective and replaced throttle body himself. The manufacturer was made aware of the failure. The vehicle was repaired. The approximate failure mileage was 88,000.

- Nashville, TN, USA

problem #507

Sep 082013

Fusion 4-cyl

  • 25,500 miles
Incident # 1 - I was pulling away from a stop sign and noticed that my car had no power and it was just chugging so to speak, I pressed the gas petal to the floor and had no power. There was a side street close I chugged into this street. I waited a few minutes and it started as normal. Incident #2 - three (3) day after above incident #1, I was pulling out of a restaurant parking lot onto a busy highway and my car totally lost power, there was another exit to the restaurant I chugged into that exit. I waited a few minutes and it started as normal. Incident #3 - one (1) day after above incident #2, I was on an interstate highway, driving 55 mph and I heard the car power down and I had no power at all. I was in a lane without a shoulder, just a concrete divider. I chugged over to the small area between the highway and the concrete divider. I coasted on this area until I came to the end of the divider and I turned the key off and called my husband, we were once again able to start it and it was taken to a garage and left for evaluation. They checked out the problem and found this was a known issue of the throttle body with the Ford Fusion and advised us to call the dealer (edie gilstrap motors, salem, in). Our 3 year 36,000 mile warranty had just expired in August and the dealer would not honor it, even though they said it was a known safety issue of the "throttle body". updated 12/31/2013

- New Albany, IN, USA

problem #506

Sep 232013

Fusion

  • 74,000 miles
Car stalled out while on cruise and was shaking until I at idle. This happened all without warning. Took to dealer and was told it is the electronic throttle body.

- Broken Arrow, OK, USA

problem #505

Sep 202013

Fusion 4-cyl

  • Automatic transmission
  • 56,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving 65 mph, the power steering warning light illuminated as the steering wheel became extremely loose, making it difficult to control the vehicle. The vehicle was not diagnosed or repaired. The failure and current mileage was 56,000. Updated 10/29/13 the consumer stated the warning light for the throttle body illuminated. The throttle body was repaired but the failure recurred. The air bag light illuminates periodically. Updated 10/30/2013

- Carthage, TX, USA

problem #504

Jul 242013

Fusion 4-cyl

  • 64,000 miles
I have a 2010 Ford Fusion that has been stalling the last month or 2.. it has done this 12 to 15 times now.. at one time it almost caused an accident.. code shows it to be the throttle body... Ford wants me to pay out of pocket to fix the safety issue!!..I guess people need to get killed before anything is done!.. and latest problem the trans has been acting funny?.. I feel like my money on this car as been stolen.. sorry Ford this is my last car from you..

- Greeneville , TN, USA

problem #503

Sep 222013

Fusion 4-cyl

  • 50,500 miles
While driving the throttle stops working (no response) and the engine goes into idle and displays wrench symbol on dashboard. When you pull over (if possible) and shut engine off and restart it resets and works fine. At first this was intermittent but on my 25 mile commute to work it happened about 8-10 times leaving me stalled in dangerous situations on highways and in middle of intersections with no safe place to pull over. I was told by Ford dealer that it is a known part failure and they don't even have any replacements on shelf to repair and that Ford might be looking to replace throttle body and recall but did not an answer at this time. Ford is leaving their customers in very dangerous situations and possible lawsuits if nothing is done.

- Denver, NC, USA

problem #502

Sep 232013

Fusion

  • 46,490 miles
As I was driving through an intersection taking a left hand turn, my car slowed down and was no longer responsive to my pushing the gas pedal. I had to roll through the intersection to safety and fortunately on coming traffic was far enough away that I was not hit. I had to turn off my car and turn it back on to fix the issue. I could have been seriously injured. My research showed me that many others are suffering from this dangerous problem which seems to stem from the throttle body. I need this fixed immediately since this is a major issue but no place is selling this part. Very concerned about how this could turn out for others

- Oconomowoc, WI, USA

problem #501

Jul 172013

Fusion

  • 128,000 miles
I have a 2010 Ford Fusion SE 2.5 and my check engine light came on along with a wrench light and my car went in to "limp mode" and my car lost power as I was turning left with traffic coming right at me, I was barely able to make it across the road without being hit!

- Oak Ridge , TN, USA

problem #500

Sep 212013

Fusion

  • 58,467 miles
I was merging onto the highway and when I hit approximately 65 mph, I felt the lose momentum and by the time I looked down, I was around 55-60 mph. I then tried to give it gas while watching my RPM's and saw that it was erratically jumping around between the 1000 and 1500 marks. So I pull over to the should and off the road and as I start coming to a stop, my car beings to shake violently. So I throw it in park and immediately turned off the car. After about 10 minutes on the phone with the closest Ford dealer I know, I turn on the car and it's running like nothing ever happened. However, it did take a little long to start, like as if the battery was on the verge of dying. I managed to get my car to the Ford dealership where I had them run a diagnostics test on it and sure enough, they didn't find a code. They even had me come out and watch the test be done, and everything was showing a passing mark.

- Erie, PA, USA

problem #499

Sep 192013

Fusion

  • 39,542 miles
While driving on the interstate at 60 mph, my car started to decelerate. My car dropped to 1100 rpms and was unresponsive to the accelerator. I was able to coast to the side of the road before getting ran over. The check engine light was not on, but the wrench light was lit up. Once I turned off the car for 3 seconds and restarted my car, the car started to work again. When I called the dealership they informed me this is a common problem, but no recall has been issued and its not part of the power train warranty. The power train warranty on covers the block, heads and transmission. The cost to have this fixed is about $450. I never expected to be doing this types of repairs on a car with only 39,500 miles.

- Collierville, TN, USA

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