Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.


really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
59,082 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion drivetrain problems

drivetrain problem

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2010 Ford Fusion Owner Comments (Page 15 of 38)

« Read the previous 20 complaints

problem #463

Aug 152013


  • 29,657 miles


Throttle body failure- car had to be towed into the dealership. Vehicle completely lost power and left me stranded on the side of the road.

- Bogart, GA, USA

problem #462

Aug 272013


  • miles
I was driving and a wrench came on my dash, the car stalled and lost all throttle. Its happened to me before but now its doing it alot more. I am afraid I will get hurt.

- Fort Wayne, IN, USA

problem #461

Aug 142013


  • 67,000 miles
Most recently, while I was driving my 2010 Ford Fusion around 25 mph, my car slowed down, but did not shut off, and I couldn't accelerate. My RPM's dropped and my wrench light came on, so I pulled over and shut the car off. After a few minutes, I turned the car back on and it appeared fine. This happened 2 times in one week. My understanding is that I need a new throttle body. This car is a brand new 2010 Ford Fusion with 68,000 miles. I would not expect this type of problem/expense and am very frustrated. Side note: I have had many other issues with this vehicle since the time I bought it. The other problem related to transmission "revving" that occurred when decelerating around 25-40 mph or between gears. I had my vehicle in multiple times at a Ford dealership for this issue. They completed computer resets and ran other tests. The problem still continued. We escalated to the BBB and was awarded a Ford field service engineer inspection and had a vehicle data recorder installed. The issues I described could not be replicated.

- Jefferson, WI, USA

problem #460

Aug 262013

Fusion 6-cyl

  • 49,728 miles


As I made a left hand turn into my neighborhood, I felt the car sort of slip out of gear. It began slowing down so I pressed on the gas pedal and nothing happened. Then, the engine light went on and shortly after, the transmission light appeared. I coasted down the hill and pulled over. I shut off the car and turned it back on. It seemed to be fine for 5 seconds and then the two lights reappeared. The gas pedal stopped working and the car began shaking and lunging forward. I was close to home, luckily, so I coasted into the driveway and got it towed to the dealer the next day. The throttle body needed to be replaced, which after doing some research, is a major known problem with the Fusion. I'm wondering why there is no recall.

- Livingston, NJ, USA

problem #459

Aug 262013

Fusion 4-cyl

  • 70,470 miles
Going down road about 45 mph accelerate stop responding. Couldn't give any gas. RPM drop to around idle [ idle was rough] all most got rear ended. Got over to side of road. Turn car off. Then restarted drove it home [ about 3 mile] and parked this has happen twice in the last 4 days. Both times driving about 45 mph. First time 8/23/2013 second time 8/26/2013

- Hixson, TN, USA

problem #458

Aug 212013


  • 698,500 miles
I was driving about 45 on straight stretch of road car felt like it went into neutral but it did not lost all power pressing on the gas did nothing was able to pull off road yellow-wrench light came on car started missing real bad so hard the car was jumping a little so I cut the car off and then it started back up and ran ok for about 10 miles did the same thing again-I took it to local Ford dealership rented a car they told me on Friday as it did not happen with them and did not throw a code they could find nothing wrong with it and I needed to drive it again and if it happened again to bring it back on Monday- I picked car up drove it Saturday about 40 miles and same thing again I drove it on home as the Ford place was closed I am afraid to drive it as it is very dangerous -Sunday a friend of mine drove behind me to take it back to same dealership and about 10-12 miles car did same thing (4th time) was able to restart it and then drove it to the dealership with a note about the problem. Spoke to dealership yesterday and today and once again they tell me as the code was alerted and they drove it 20 miles and it was fine -the car is not fine it is dangerous to myself and others -I expressed this to them and was told there was nothing they could do as they don't know what the problem is to drive it and if it happens again to come back? I looked on the internet and found many other examples of the same problem -if there are a lot of concerns what can be done to get Ford to admit this is a safety problem -I talked to them about the throttle body assembly problems but was told it may be the problem but would not recommend replacing it because they don't know.

- Atkins, VA, USA

problem #457

Jun 112011

Fusion 6-cyl

  • 23,000 miles


The first time this issue happened was June of 2011. I was driving on the highway, the wrench light came on and my car stalled out and I could no longer accelerate. I took it to Ford that day and they said it was the throttle body and they replaced it. Now it's August of 2013 and I'm having the same exact issue again. The wrench light comes on and my vehicle stalls and I can't accelerate. I have to turn my car off, wait a few minutes, and turn it back on to continue driving and sometimes that doesn't fix it. When I contacted mullinax Ford in apopka, fl they acknowledged there has been issues with that certain part and that they have the most updated version of the part that they said Ford has fixed the deficiency with it. However, that part isn't covered under any warranty so I would have to pay almost $300 to have it replaced yet again.

- Orlando, FL, USA

problem #456

Aug 012013


  • 102,000 miles
I drive approximately 80 miles per day, 5 days a week. While driving on the highway at normal speeds of 45-60 mph, my Fusion lost all acceleration power. This has happened 3 times in the last week alone. Each time, the wrench warning light appeared on the dashboard so I had to coast to the side of the highway and restart my vehicle before I could return safely to the road. During each incident, I was in several lanes of traffic, and losing all power certainly creates a dangerous environment for me and other drivers around.

- Winder, GA, USA

problem #455

Aug 232013


  • 50,000 miles
My vehicle is a 2010 Ford Fusion SE V6. I was traveling at 80 mph in the left lane on the highway when my car decided it no longer wished to accelerate. My speed immediately and drastically slowed despite keeping my foot to the floor on the accelerator. Because I did not touch my brakes, there was no warning of my rapid deceleration to the vehicles behind me by way of brake lights. The vehicle directly behind me missed hitting me by about 2 inches and the vehicles behind that had to swerve - in very heavy traffic - to avoid hitting both of us. It was an extremely dangerous situation. I quickly threw on my hazards and pulled over on the left side of the highway. With my foot completely on the brake and the car completely stopped, the car shook, sputtered, and seemed to try to literally jerk forward entirely by itself. The only warning light that came on was the little wrench (throttle control/powertrain/stability). I put the car in park and removed the keys. I sat there for about 2 minutes, then I started up the car, saw no warning lights, and continued driving to my destination without a single issue. It was a truly terrifying experience. It has happened twice before but both times were at low speeds with no other cars around. I took it in to the dealership then and was told they could find nothing wrong with it.

- Fort Mitchell, KY, USA

problem #454

Aug 222013

Fusion 4-cyl

  • 82,000 miles
I was leaving work driving down columbia pike road in arlington, va. @ 3:30 in the afternoon on August 22, 2013 heading towards interstate 395. I has stopped at an intersection waiting for the light to turn green and my 2010 Ford Fusion began to shake violently, as if it was going to cut off for no apparent reason. I looked at the dash board and saw an illuminated wrench and could not figure out what was happening. The street light turned green and I mashed on the gas pedal and the car did not have any forward motion. The car continued to shake violently, so I immediately turned on my emergency flashers to warn the other cars and for my safety, that I was having a mechanical problem with my car and coasted down the hill looking for a safe location to try and figure out exactly what was wrong with the car. As I coast down the hill, I continued mashing the gas pedal with no results. I pulled over stopped the car and turned the car off for a few minutes trying to figure out my next step. Just by chance I decided to try and restart the car and the car started up with forward motion. If I had been on the interstate 395 near the pentagon, I could have lost my life because of this problem. I called my wife who lives in atlanta and told her what had happened and by chance that evening on the atlanta news other Ford owners were describing this very same issue (throttle body failure) on there Ford vehicles. I am filing a complaint against Ford motors to get this problem fixed at no cost to the Ford owners. We paid our money for a quality product and Ford should stand behind there product and fix it not just run away from the problem.

- Evans, GA, USA

problem #453

Jul 262012

Fusion 4-cyl

  • 51,905 miles


Was driving down road going 40 miles per hour car started stalling and cut off in traffic had to hurry up and throw hazard lights on place gears in park then restart car. Receive a diagnosis and they said it was the throttle body very scary incident.

- Buffalo, NY, USA

problem #452

Aug 212013

Fusion 4-cyl

  • 29,900 miles
Upon accelerating from a dead stop at a traffic signal, I could not accelerate past 15 mph. I pulled over to the side of the road an the car was idling very roughly and on the verge of stalling. I turned the car off, waited 1-2 minutes, restarted the car and the car was running "normally". I don't recall if any of the dashboard lights came on. I took the vehicle into my local Ford dealer and was told that the issue is the throttle body and it needs to be replaced and that the stalling could happen at any given time. Unfortunately the part id on back-order for 1-2 months so I need to live with this dangerous issue for some time. The car is a 2010 Ford Fusion. I am the original owner (purchased in Dec '09) and this is the first occurrence of this stalling issue.

- Fullerton, CA, USA

problem #451

Aug 222013


  • 79,821 miles
I purchased my 2010 Ford Fusion in April of 2012 and have had many incidents of the "check fuel inlet" message after filling up. Sometimes it will trigger the check engine light to illuminate. I have had a diagnostic test ran when this has occurred and was told it was that the gas flap didn't seal properly when I removed the fuel nozzle. This again occurred on Aug. 17, 2013 but the car was running fine. Then on Aug. 22 I had 3 incidents within 30 minutes of each other. The first incident was while traveling on the highway at approximately 65 mph the wrench warning light came on and the vehicle lost all power. I managed to get the vehicle to the shoulder of the road. I turned the vehicle off and restarted it and was able to travel the next 4 miles with some sputtering and racing of the engine. The second incident I was pulling away from the curb trying to accelerate. The wrench warning light came back on and the vehicle had no power. The third incident I was traveling approximately 20 mph when the engine again lost power and the wrench warning light came on. After researching this issue it seems to be a common occurrence and should become a recall by Ford Motor Company.

- Lakin, KS, USA

problem #450

Aug 222013


  • 966,394 miles
Throttle actuator control system is stuck open.

- Midwest, OK, USA

problem #449

Jun 282013

Fusion 4-cyl

  • 46,000 miles
I was driving on highway all F a sudden car starts to stall. I was in my left lane when this happened. Pulled on side of road turned car off waited 2 min started car again. As I was approaching 50 to 55 mph car started to stall again with wrench light on.. pulled off again noticed that there was a problem with the vehical. Got car towed to shop and come to find out my throttle body needs to be replaced. Mechanic said that alot of Fusion have been having this problem and its a defective part and its a safety concern. It cost me $600 to replace part. This part is a safety concern and can kill alot of people if this part is not recalled.. if there was a semi behind me and I stalled I would B dead for a faulty part Ford has not yet seemed to recall.. this is a serious matter and needs to be addressed asap... help save lives not take them!!!!! we purchase cars to be reliable not a death trap!

- Akron, OH, USA

problem #448

Aug 222013

Fusion 6-cyl

  • 66,200 miles
Was driving along and suddenly, the car jerked and felt like I had down shifted, although it is an automatic. I immediately pulled over to the side of the road. After restarting, car drove normally for a few miles. Soon, the same thing happened except I attempted to accelerate and even with my foot all the way down on the pedal, nothing happened. The incident seems to match the "throttle body" complaints.

- Chula Vista, CA, USA

problem #447

Aug 212013

Fusion 6-cyl

  • 83,000 miles
Six months after purchasing my Fusion brand new, it left me stranded 6 hours away from home on the side of the road with a wrench light on and no acceleration. After a tremendous tow bill that Ford would not cover (yes I have the extended warranty) I had my car brought to my local dealer and found to be and replaced the throttle body. Yesterday on my way to work, it started doing the sputtering and jerking again and that wrench light came on and I lost all power control to my vehicle. Thankfully I was able to make it to the side of the road. After a few mins it did crank back and I was able to drive about 15 miles before it did it again and this time my engine light came on. Now my local Ford dealership is saying all I can do is pay to have it fixed again because my extended warranty just ran out and it is going to be expensive. I don't understand why a recurring problem can't be fixed. It is very unsafe to have a car do this while on a highway. Especially when you have kids in the car like I do.

- Clarendon, NC, USA

problem #446

Aug 222013

Fusion 4-cyl

  • 86,256 miles
I was driving to work at 4:30am in the morning at 65 mph on cruise control when the car started to lose rpms then I noticed a yellowish wrench light come on. I pulled off the highway while pushing the accelerator all the way to the floor and it was just making a spitter and sputtering noise and speed would only move at 2mph. I called my husband and told him I was broke down and that the car was running rough but was afraid to turn it off. He came to where I was at and checked the oil, the oil was fine. He told me to start the car. When I started the car everything was fine with no problems. He followed me 20 miles to work with no issues. After work I got back on the highway and drove about a mile when the same thing happened. I pulled over to the berm and shut the car off and back on and drove about 2 miles and again the wrench light came on and this time the check engine light and the wrench light came on. I took it to a auto part store where they scanned and found the code P2111. I searched online where I read there were a lot of the same problems. I called Ford and they refused to help with parts due to my warranty was expired.

- North Ridgeville, OH, USA

problem #445

Aug 202013


  • 16,790 miles
I purchased my 2010 Ford Fusion SE (4 cylinder - six speed) in February 2013. The vehicle had 12,100 miles at purchase. The vehicle currently has 16,900 miles. I was traveling on the highway at approximately 65 mph when the "wrench" warning light came on and the vehicle began to lose power. The vehicle literally had no power and the vehicle's speed decreased rapidly, with no response to increase power via gas petal or downshifting to a lower gear. I was lucky that I was in the left lane, which had a shoulder. I was able to pull off the highway and shut the vehicle off. I waited about 2 minutes and started the vehicle, which hesitated at first, but then started. I drove the car to work and the vehicle operated with no issues. I brought the vehicle to a Ford dealership that evening for diagnostics. The next day, the dealership advised that the throttle body needed to be replaced. I am glad that I had purchased an extended warranty ($100 deductible) because the out of pocket cost would have been over $500, for a vehicle with less than 20,000 miles. This complaint needs to be forward to Ford Motor Company in regards to the faultiness of the throttle body part. I was lucky, but this situation could have caused an accident on the highway.

- Suffolk, VA, USA

problem #444

Aug 212013

Fusion 4-cyl

  • 49,997 miles
Car went limp. I could not power the vehicle via the accelerator. I coasted to a stop, restarted the engine and everything was fine. After speaking to the dealer, it was determined I needed a new throttle body. The throttle body was replaced and was actually a different part number than the original factory part, as Ford knew it was defective and had replaced it from its inventory. They did not issue a recall and I was forced to pay $540 for an issue that has affected thousands of Ford owners.

- Carmel, IN, USA

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