Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.


really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
59,082 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion drivetrain problems

drivetrain problem

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2010 Ford Fusion Owner Comments (Page 18 of 38)

« Read the previous 20 complaints

problem #403

Jun 302013

Fusion 4-cyl

  • 46,742 miles


I was going to a friends house. My car would not accelerate. The wrench light came on. If I pressed on the gas pedal the tact would move up but the car wouldn't. it was shaking. It was towed to the dealership and the throttle body was changed. Apparently the throttle body is a defective part that needs to be recalled. The dealer said that the part was on back order. Then later that day he got 8 new throttle bodies in. Seems like a problem if a little dealer like the one I go to has to have 8 throttle bodies in stock at a time. Prior to this I know realize my car had an issue from the beginning. When I would be traveling with the cruise control on going down hill, my car would down shift hard and the tact would go up very high. I would have to take off the cruise control. Also, when I put my car in drive or reverse from parked it would jump into gear. It has done this again since I had the throttle body changed. This is very upsetting. I've driven Ford all my life and career with Ford. I believe this is a terrible accident waiting to happen. I've read of a lot of owners of 2010 Fusion having the same problem when going 60-75 mph on a highway. Scary. Also, it seems the same problem has been reported in other makes of Ford vehicles.

- Mauldin, SC, USA

problem #402

Jul 192013

Fusion 4-cyl

  • 99,878 miles
I was driving down the interstate and my 2010 Fusion lost power at 75 miles per hour. The wrench light came on at the time of power loss. I coasted the car to the side of the interested once I was stopped the car was jerking. I turned the car off and about 3 minutes later I turned it back on. It started and I was about a mile from my house when it did it again at the speed of 40. I repeated the first step. I took the car into get it diagnosed and because my engine light was not on they could not find a problem. I thought it might be bad gas.. then today Aug 2 I was driving down the interstate at 75 and it did it again. I pulled over and turned off and it started back except this time I did not even go a mile and it did it again. This time my engine light came on. I just left a place where they told me it was the throttle body part..

- Southaven , MS, USA

problem #401

Jul 302013

Fusion 6-cyl

  • 34,890 miles
The car was being driven on the interstate when the engine went into idle and would not maintain speed.

- Nashville, TN, USA

problem #400

Jul 262013

Fusion 4-cyl

  • 62,020 miles


While driving on I-85 South approximately 50-60 mph in moderately heavy traffic, between exits 27 and 26, the car sounded like it dropped out of gear while accelerating. I was able to merge to the shoulder of the highway. The car continued decelerating and the "wrench light" appeared. The car would not accelerate at all. When stopped (at the ramp for exit 26), the car rattled and idled very hard and was shaking. The battery light appeared, then the oil lamp appeared and the car shut off completely. I was towed an hour later to keith hawthorne Ford in belmont. On Monday, July 29, 2013, the service manager, stated that the throttle body had failed; when they hooked-up the car to the testing machine, it did not show any codes. They replaced the failed throttle body, I paid for repairs and have the failed throttle body in my possession.

- Lincolnton, NC, USA

problem #399

Jul 022013

Fusion 4-cyl

  • 110,000 miles
After driving over 50 miles, my car stalled and the wrench light came on. I pulled over and let it idle, but it ran rough. Once I turned it off and then back on, it ran okay. It stalled again later in that same trip. Then it stalled again twice on my way home. Luckily, I was on a non busy road with a shoulder. Then it seemed to run fine for a few days, but after driving over 50 miles, it happened again. I was nervous because once it stalled as I was turning onto a road without a shoulder. I was concerned that a car would come over the hill and hit me while I was turning it off and restarting it. When I took it to the dealer, I was told that the problem was with the throttle body. When they ordered the part, initially, I was told the part was on backorder and wouldn't be in until mid-August. Obviously, there is a major problem with this part when it takes so long to get the part. Totally unacceptable to wait that long for a part. Now today, my sister-in-law, who also has a 2010 Fusion started having the same problem and she has a lot less miles on her car (about 40,000). Reading all of the issue others are having with this part on the internet, I feel that there should be a recall on this part and my replacement should be covered.

- Keymar, MD, USA

problem #398

Jul 232013

Fusion 4-cyl

  • 53,200 miles
I was going down the interstate felt my car jerk like it slipped out of gear and then I was unable to accelerate, I managed to pull over turn the car off. After restarting it, it was fine. I took it to the dealership I purchased it at turns out it was the throttle body, which seems to be a common problem with the 2010 Fusion. Since it was no longer under warranty I did some research on line and found a ton of complaints just like mine. I called Ford and asked about the recall however my car was not under recall for this problem. And there was nothing they would do to make it good. So I'm stuck paying the repair bill for something evidentially is a common problem. It is a safety concern and dangerous.

- Brewer, ME, USA

problem #397

Jul 262013


  • 47,500 miles


I was traveling on interstate at approx. 65mph downhill when I lost throttle power. Wrench light came on and I could not accelerate. I was able to coast to bottom of hill. Turned off car and restarted and drove a few miles when it happened again. Appears to be throttle body issue that many others are having. Contacted Ford dealership and obtained new throttle body. Will be putting in new throttle body tomorrow. Ford dealership parts employee stated that I should save my receipts as a recall in the future could result in reimbursement for my new part. This really needs to be looked at by Ford before serious injuries are incurred.

- Wheeling, WV, USA

problem #396

Jul 272013

Fusion 6-cyl

  • 48,000 miles
While driving on the interstate, approx. 65-70 mph, the vehicle shudders, loses all throttle response, and the wrench light and check engine light illuminate on the dash display. The vehicle does not shut off or stall, but it does enter limp mode. Once the vehicle is shut off and restarted the wrench light is no longer illuminated and the vehicle will operate normally. This situation repeated 4 different times on the incident date. After speaking with the service manager at the local Ford dealership the problem was acknowledged as a defective throttle body.

- Catlett, VA, USA

problem #395

Jun 242013

Fusion 6-cyl

  • 54,000 miles
While traveling aprox 65mph down a 4 lane hwy at 6:20 am on 6/24/13, my car began to decelerate and would not respond/accelerate when the gas pedal was pressed. The red "wrench" light lit up on the information center on the dash board. I managed to get the car to the side of the road before it finally cut off. I waited a minute or two and tried attempted to restart the engine and it restarted successfully. I was able to cautiously continue driving until I reached a Ford dealership later that morning at which point they told me it the throttle body. They went on to say that Ford was not covering this repair and that there was no recall in effect! this repair cost me $300 of which I could not spare from my budget! thankfully there were no cars or tractor trailer behind when my car began to decelerate! this needs to be a safety recall immediately, before many people are killed!!!!

- Dallas, GA, USA

problem #394

Jul 272013


  • 86,000 miles
I was traveling at approximately 65mph down a two lane highway when I lost all throttle response through my accelerator pedal. Engine went to a very "rough" idle around 600 - 800 RPM and the maintenance wrench indicator light illuminated. Luckily I was traveling down grade and was able to safely coast the vehicle to the shoulder of the highway. After safely parking the vehicle I depressed the accelerator pedal with absolutely no response. After having the vehicle towed to a dealership the service technician smiled and told me it was the throttle body that was malfunctioning. Quoted me on a price for a new part and labor without even inspecting the vehicle ($352)! if this problem was obvious to the technician without the vehicle even being checked, why hasn't Ford recalled this part?

- Irwin, PA, USA

problem #393

Jul 252013


  • 99,000 miles


I was driving home from the store today on a 4 lane road and was making a left turn when the car powered down to 1 mph and stayed there. Thankfully the car I turned in front of had plenty of time to slow down to avoid me. I traveled two blocks home as the car only allowed me to go 1 mph with the wrench light on and with a slightly jerky ride. I called my local repair shop and they got me in to take a look at it. I assumed bad gas or a fuel line needed to be cleaned, but also thought it was odd that a three year old car needed any work. They troubleshooter and cleaned the fuel lines and took out the moisture they thought was causing this. The mechanic then took it for a test run in the local parking lot where the car shut down on him and once he restarted the car ran fine. He said no codes came up but with investigating online he found it to be the fuel throttle needed to be replaced and he would call me for an estimate and that I might want to join the complaint issue online. I will receive my estimate on Monday. Ford really needs to take care of their customers. I have no problem paying for a wear and tear issue. I do have a problem with companies ignoring customer complaints and not tackling the issue before a death ensues. Is it really worth someone being severely injured or killed over saving your name? funny part is that I choose to go back to an american made car after wanting to support the recovery and fellow family members that work for Ford. I will never forgive Ford if they do not take care of this and if my car is $400 or more in repair. This has happened 4 times now and I am afraid to drive the car. Please help.

- Toledo, OH, USA

problem #392

Jul 262013


  • 79,000 miles
While driving on the highway the vehicle suddenly lost power, the wrench light turned on and it began to shake as if driving on a rumble strip. I had to pull through three lanes of traffic during rush hour without power just to reach the shoulder. I turned the vehicle off and had to gather myself, really happy not to have been hit by other vehicles. I attempted to turn the vehicle back on after a few minutes and the light had turned off and everything worked fine. The same thing happened the next morning on a residential street. Taking the car into a Ford dealer as soon as I can.

- Littleton, CO, USA

problem #391

Jun 302013

Fusion 6-cyl

  • 28,000 miles
Traveling aprox 60mph on highway. Lost power. Yellow wrench symbol came on. Coasted to safety. After several minutes tied to restart. Restarted normally. Finished trip. Later computer diagnosis showed PO2111 and PO2112. Ford would not assist. Later found many have had similar issues. Safety problem!

- Allen, TX, USA

problem #390

Jul 192013


  • 52,387 miles
The steering wheel starting shaking as the car lost power and eventually completely stalled. After several minutes it started but we didn't even get a mile further before the same thing happened again. As this was happening the check engine light came on and a little wrench lamp lit up on the instrument panel. After about 20 minutes we were able to start the car again and drive it to a Ford dealership several miles away where they replaced the throttle body 4 days later. It took them that long to get the part in because they had trouble finding one since so many other people were having the same problem.

- Hiddenite, NC, USA

problem #389

Jun 262013

Fusion 4-cyl

  • 85,500 miles
Driving down interstate at 70 miles per hour in far left lane when vehicle unexpectedly loses power. Accelerator pedal completely unresponsive, and engine speed drops to approximately 800 RPM. I had to quickly maneuver across two lanes, which were occupied by tractor trailers to get to right shoulder. Came extremely close to having a major accident during heavy traffic which would have certainly involved 15-20 vehicles due to sudden onset and heavy traffic. Vehicle idled extremely rough upon stop. Vehicle would restart and operate normally for an unknown amount of time, then the same issue would happen again. This appears to be a very common problem for Ford Fusion built prior to late 2011 and Ford escapes. This is a very dangerous malfunction, and a recall should absolutely be issued. Online research has a consensus that the problem is a bad throttle body. There are hundreds and hundreds, if not thousands, of the exact same problem from these vehicles. I have been very satisfied with this vehicle until this point.

- Waco, TX, USA

problem #388

Nov 242012

Fusion 6-cyl

  • 40,000 miles
Beginning in November 2012, the above 2010 Ford Fusion began intermittently and randomly "stalling out". it first happened at interstate speeds. The car would completely lose propulsion. The accelerator would not propel the car, but the car would keep running at a low idle. Once the car was turned off for several seconds, it would restart and be fine again until the next unanticipated occurrence. The "wrench" light would come on while it was occurring, but that or the "engine light" would not stay on. The Ford dealer that we contacted said that they would not be able to diagnose the problem if it was not occurring in their presence, or if the engine light was not on to help direct them. This has occurred upwards of 15 or more times between November 2012 and today, placing my spouse in precarious traffic safety situations. Today, the same problem occurred three times in a row, the first time almost causing a collision while going at highway speed. The engine light stayed on this time, and it was immediately brought to the dealership. They had a hard time with diagnostics, but currently believe it has something to do with electronic componentry that substantially helps the engine interpret what the accelerator wants. Although this would seem to be a drive train issue, they are telling me that Ford is refusing to cover it under their 5 year / 50,000 mile drive train warranty (remarkable). In looking more into this problem tonite, I found that NHTSA seems to be investigating this same issue (see: to assist with that investigation, I wanted to make you were aware of that same issue with this particular vehicle, and am seeking your input and assistance in this safety matter. Thank you, in advance.

- South Portland, ME, USA

problem #387

Jul 182013

Fusion 4-cyl

  • 70,000 miles
The first incident I was going down the interstate at 60mph the car lost power and the wrench light came on turned the car off restarted and the wrench was gone and the car ran fine. It has happened 2 more times the last time the check engine light came on and able to pull code P2111 throttle open, the car was in limp mode. Ford wont fix it. New throttle body put on today.

- Norfolk, VA, USA

problem #386

Jul 242013

Fusion 4-cyl

  • 36,000 miles
Just adding to the list. Twice in the past two weeks my husband has experienced the same issue as everyone else posting a safety complaint about their 2010 Ford Fusion. He found himself not able to accelerate while driving on the highway. The first time he brought the car into a Ford dealership. They found no issue, and apparently are not aware of the overall issue. This morning (after the second occurrence) he brought the car into a non-dealership auto mechanic - no word from them yet. I am worried about his safety, and frustrated that Ford has not issued a recall given how wide-spread and long-known this problem is.

- Somerville, MA, USA

problem #385

Jul 192013


  • miles
I was driving to my friends and all of a sudden my car stalled on me. It wouldn't move when I pushed on the gas it just slowed down while my battery light wrench light and engine light came on. It was dead. I shut the car off and turned it back on and it was fine like nothing happened. Less than a mile it did it again on a busy road. I was freaking out and worried about my life on the busy road. So I shut it off again and started and lucky I made to the Ford service before it did it again and decided to have them check it out. The throttle body gad to be replaced and was the reason why my car was acting up. I thank god that I wasn't on the freeway around rush hour time.

- Clinton Township, MI, USA

problem #384

Jul 232013

Fusion 4-cyl

  • 85,544 miles
Car was idling in park. Put car in drive, started moving forward slowly and the engine started to shake, lost throttle control, check engine and wrench lights illuminated. Engine died within about 10 seconds. Turned the ignition off and restarted the car. It ran normally for about 25 feet and exhibited the same symptoms as before. Restarted the car again and was able to limp the car to a suitable parking space about 250 feet away. After sitting for a minute with the car off, I started it again and it ran normal for the rest of the day. I drove to the nearest autozone and had them scan the computer codes. Found P2111 - throttle actuator control.

- West Chicago, IL, USA

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