Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.


really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
87,346 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion electrical problems

electrical problem

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2010 Ford Fusion Owner Comments (Page 1 of 11)

problem #214

Dec 202016


  • miles


My child was driving my Ford 2010 Fusion and it suddenly caught fire destroying the engine and surrounding components, everything inside the car was melted. Fire destroyed the front of the inside of the car. There were no check engine lights or other warning signs displayed on the car dashboard.

- Farmington Hills, MI, USA

problem #213

Jul 132016


  • miles
Door ajar light and sound comes on constantly while driving. Also when parked and the car is locked it consistently sets off the car alarm. I can't lock my doors anymore. Dealerships don't want to get involved in the expense or trouble of fixing. They lie and tell me it's fine.

- Blairstown, NJ, USA

problem #212

Oct 112016


  • miles
I have been experiencing issues with my power steering assist in my vehicle. The steering wheel automatically locks while either trying to drive (stationary) and while driving (in motion) the vehicle. The Ford company has not released a recall for this issue, however there is a class action lawsuit for this very issue with motorists owning the same make and model vehicle who are experiencing the electric power wheel assist issue. I have found other sites where motorists have explained the same issue of the steering wheel locking/not working during the time of someone driving, turning the wheel, or simply preparing to drive the vehicle. I am expressing my deep concern for national safety as many americans have purchased this vehicle and are driving on the roads! I pray this recall can occur before someone may experience a fatality leading to death. I have uploaded a picture of my very own vehicle experiencing the power steering assist fault.

- Columbus, OH, USA

problem #211

Sep 082016


  • miles


Power steering. This is 7th time I taking my car to the dealership in the past 2 years, and 3 times this just past month. Ive been told I new steering wheel has been put on and the same issue keeps coming back. I have never had any other problems with my car besides the damn power steering failing. What is Ford going to do about this.!!!!!!? or are they waiting for someone to die before they do something about it.

- Albuquerque, NM, USA

problem #210

Jul 152016


  • 73,000 miles
I just had to pay 1900. To have my 2010 Ford Fusion power steering fault assist repaired, although it appears the 2011-2012 models are included in the recall. The power steering goes out, and the car is then not able to be driven. If this happens when you are driving you lose complete control of the car. I have owned and driven Ford for over 15 years (Taurus and Fusion) that I bought brand new, and I maintain my garage kept cars. My Fusion has 73,000 miles so the power steering should not go out on my car at no fault of my own. This power steering fault should be covered under a recall before more accidents and occurrences happen endangering peoples safety. I drive with little children in my car regularly and I am thankful I was alone when my steering went out. Please consider including this power steering fault assist problem in 2010 Ford Fusion to be a recall. It is dangerous and very costly to be fixed as I have learned. Thanks for your consideration.

- Houston, TX, USA

problem #209

Jul 012016


  • 88,098 miles
Car looses power and the check engine and transmition light comes on car while driving at low rpms while driving on city streets. Had to pull over and shut off car and restart in order to drive home. Had computer system scaned and a P2119 code comes up for throttle body. Just had car in for a 15S34 recall purge valve assy and has been doing this since. Cleared code and for a coupe of days its fine then it starts all over agin

- Rochester, NY, USA

problem #208

Jun 192016


  • 99,000 miles


The contact owns a 2010 Ford Fusion. When the down button was depressed on the front driver's side window, the window failed to roll down. The contact also stated that the front driver's side door failed to open from the inside. The contact had to exit the vehicle from the front passenger side door. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 99,000. The VIN was unavailable.

- Conyers, GA, USA

problem #207

Apr 172016


  • 117,000 miles
Car stalled in parking lot. Ford dealer said it was the throttle body, and that the replacement was covered under some type of extended warranty. However, I do not have an extended warranty on the car, so I was suspicious. They did charge for a fuel injection service. Research online revealed that this is an ongoing problem with Ford, and there has been no recall of the electronic throttle body. The car can stall at any speed, with potential loss of life. I would like to be part of any further legal action on this. Ford should be held accountable.

- Parsippany, NJ, USA

problem #206

Nov 012015


  • miles
The contact owns a 2010 Ford Fusion. The contact stated that the recall notice for the electrical system was received in November of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The NHTSA campaign number was unknown. The contact had not experienced a failure. Updated 05/25/16

- Arroyo Grande, CA, USA

problem #205

Dec 052015


  • 130,000 miles
The contact owns a 2010 Ford Fusion. While the vehicle was parked, the center console where the gear shifter was located caught fire. The contact poured water on the flames, which caused the fire to slightly diminish. The vehicle was towed to the dealer where it was diagnosed that something external caused the fire. The manufacturer was notified of the failure. The vehicle was not repaired. There were no reports filed. The approximate failure mileage was 130,000.

- Martinsville, LA, USA

problem #204

Aug 242015


  • 110,000 miles


Heater/ac making a very loud noise when turned on any setting and will not speed up when fan speed is turned up or down.

- Washington, DC, USA

problem #203

Jan 092016


  • 75,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that the speedometer did not function properly, the automatic door locks did not function, the digital odometer did not function properly, and the vehicle intermittently did not accelerate even when the accelerator pedal was depressed. In addition, the vehicle stalled. The vehicle was taken to an independent mechanic where it was diagnosed that the speed sensor was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure.the failure mileage was approximately 75,000.

- Clinton, NY, USA

problem #202

Dec 092015


  • 91,000 miles
Computer controlling throttle shuts engine off at highway speeds. No power to control vehicle.

- Abingdon, VA, USA

problem #201

Oct 092015


  • 85,000 miles
Power steering was suddenly lost first time in October of 2015 almost causing me to run into a curb. Second time in November of 2015 fiance was driving and the power steering was suddenly lost power steering light came on only giving us about a five minute warning while he was driving and almost ran into another vehicle. A Ford dealership wanted to charge me over $2,000 to replace entire electronic gear which was not the problem at all. I took it to another mechanic and he said it was the rack and pinion that has gone bad and is going to cost over $1,000 to get a new rack and pinion. He also said that the loose rack and pinion was causing the powering steering hose to leak.

- Marysville, OH, USA

problem #200

Nov 042015


  • 120,000 miles
Last year I had the throttle body recalibrate and cleaned. After receiving the extended warranty, Ford replaced the part at no cost. It has been not even a year yet and my car is experiencing the same problems. I was at a stop light and my vehicle stalled our and the wrench light came on as well as some other lights. The light turned green and from what I remember from the other 1000 posts, they said to turn the car off and restart it. That's exactly what I did. It obviously occurred a few more times as well. I took it to the dealer and my bill was 1,000 dollars. They changed a purge valve which was stuck open. Therefore, allowing the gas to flow directly to the canister. They also mentioned how dirty the engine was and recommended that I get a flush done on the vehicle. I declined because I knew that carbon was coming from the throttle body. Anyways, the vehicle is very unstable and unsafe. When I step on the gas pedal, it takes a good 7 seconds to accelerate and therefore possibly causing a crash, especially trying to merge on the parkway. I went through this a year ago and ever since spent over 6,000 dollars in repairs. Not to mention the motor mounts which break pretty often. It looks as though the transmission is going to jump out of the vehicle. I called Ford and explained that my car was experiencing throttle body issues again and they said that once it's fixed, the warranty is up and I have to pay out of pocket. This is ridiculous! their cars are unsafe. What if I was one of the victims where the car stalled while driving? I know this has happened. Please look into this vehicle, it is not a safe car.

- Coraopolis, PA, USA

problem #199

Oct 122015


  • 130,000 miles
The contact owns a 2010 Ford Fusion. While driving 60 mph, the power steering failed and the vehicle jerked. The vehicle was restarted. The vehicle was taken to a dealer where it was diagnosed that the electronic steering gear assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 130,000.

- Lebanon, PA, USA

problem #198

Aug 112015


  • 56,000 miles
I was driving down the highway and a red triangle light comes on that says to stop safely. The engine shut off. I had to pull over and turn car off. Once I started it back it starts fine but continues to turn off very few miles. This is a major problem and puts my families lives at risk. No lights are on after I turn car back on. This is very serious and can cause my family to die in a car crash. Thankfully the hybrid engine still works which lets me slowly pull over but my speeds on the interstate goes from 70 to about 30 really fast and puts us in a very dangerous situation. Please help me fix.

- Harrodsburg, KY, USA

problem #197

Oct 122015


  • 65,000 miles
While stopped at red light and stop signs attempting to turn, the vehicle would rev itself corresponding with a rapid increase/decrease in RPM. Upon acceleration the car would stutter and the engine turned off while allowing me to enter the intersection resulting in very close calls. This has been recurring with more frequency.

- Fort Myers, FL, USA

problem #196

Sep 012015


  • 77,000 miles
I was driving on the interstate in the passing lane when my vehicle stopped accelerating. I had no way to give gas to the car. I managed (luckily) to pull over to the breakdown lane. The car was running roughly with no way to give it gas. I shut it off and restarted it successfully and was able to continue. This happened several times over several days. The local parts store checked the codes and it was the P2111 throttle body actuator. I found out also that it was under extended warranty for that part. I made arrangements with the local Ford dealer to have it repaired. I do not understand why my life was put in danger with a known very serious defect. Why didn't the NHTSA make Ford do a recall? an extended warranty just postpones the time that the event will happen. I noticed that there were many people that had reported the same problem.

- Danvers, MA, USA

problem #195

Jul 232015


  • 55,765 miles
I was going down the road at 25 mph and the steering failed. Power steering was going in and out, and was mostly out. I had to pay for a new steering gear assembly - despite the fact that there seemed to be many, many, many vehicle recalls for steering on the Ford Fusion. The dealership and Ford was unwilling to pay for the replacement part and labor. I had to pay a total of $1833.57 for the steering, labor, and for the alignment. I am hoping that I will be reimbursed from the dealer for the the parts.

- Ypsilanti, MI, USA

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