Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.


pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,937 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion windows / windshield problems

windows / windshield problem

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2010 Ford Fusion Owner Comments

problem #3

Aug 172010


  • 1,600 miles


Cracked windshield.

- Edgewater, FL, USA

problem #2

Jun 192010


  • 14,912 miles
On June 19, 2010 a large crack developed in my windshield of my 10 month-old 2010 Fusion hybrid. No foreign object struck it. A Ford dealership is attempting to attribute the crack to a foreign object with no objective explanation. The crack continued to grow across the entire windshield making the vehicle unsafe to operate.

- Charlotte, NC, USA

problem #1

Apr 272009

Fusion 6-cyl

  • Automatic transmission
  • 1,300 miles
The contact owns a 2010 Ford Fusion sport. The contact stated that the windshield contained a stress crack due to the heat. The vehicle was purchased on April 13, 2009. The vehicle is currently at the dealer being repaired at the cost of $300, which is half of the repair bill. The manufacturer stated that the vehicle was not covered under warranty; therefore, he has to pay for half of the repair. The failure mileage was 1,300. Updated 05/13/09 the service department concluded that a rock hit the windshield and the hot weather caused the crack to expand. The consumer believed the windshield was defective. Updated 05/13/09.

- Arlington, VA, USA

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