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CarComplaints.com Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.

The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.

And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.

10.0

really awful
Crashes / Fires:
42 / 0
Injuries / Deaths:
21 / 1
Average Mileage:
80,373 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Fusion steering problems

steering problem

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2011 Ford Fusion Owner Comments (Page 21 of 64)

« Read the previous 20 complaints

problem #868

Aug 012019

Fusion

  • 10 miles

A D V E R T I S E M E N T S

Tamara recall I went to start my car this morning 08/01/2019 and my power steering assist light came on and I have no power steering at all tried to drive home made it home but turns were a problem as I was driving home from work.

- Sharpville, PA, USA

problem #867

Jul 242019

Fusion

  • 184,000 miles
The contact owns a 2011 Ford Fusion. While driving 15 mph, the "power assist fault" message appeared on the instrument panel and the steering wheel seized. The power steering ability seized and the contact had to use excessive strength to turn the vehicle. The vehicle was towed to an independent mechanic and then towed to benson Ford (4701 calhoun memorial hwy, easley, SC 29640, (864) 855-5383), but was not diagnosed or repaired. The mechanic stated that the vehicle exceeded the required mileage and did not qualify for a recall repair. The manufacturer was made aware of the failure and did not assist. The failure mileage was 184,000.

- Piedmont, SC, USA

problem #866

Jun 282019

Fusion

  • 98,444 miles
The contact owns a 2011 Ford Fusion. While driving 35 mph and making a turn, the steering wheel seized and failed to turn left or right. The advancetrac and service power steering warning indicators illuminated. The contact called airport Ford (8001 burlington pike, florence, ky 41042, (859) 371-4750), but the vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The failure mileage was 98,444.

- Erlanger, KY, USA

problem #865

Jul 282019

Fusion

  • 190,000 miles

A D V E R T I S E M E N T S

Power steering went out in the car while drving.

- Fort Belvoir, VA, USA

problem #864

Jul 262019

Fusion

  • 136,000 miles
I was on the interstate drive when the vehicle's power steering wheel lost full functionality. I was unable to steer left or right without there being a strain. I was nearly 1 hour away from the nearest mechanic shop and was forced to manually override the steering wheel's control in order to arrive at a mechanic shop nearest to my destination.

- Bowie, MD, USA

problem #863

Jul 262019

Fusion

  • 90,000 miles
The contact owns a 2011 Ford Fusion. While driving approximately 30 mph, the power steering assist warning indicator illuminated and the power steering ability was lost. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 90,000.

- Fort Atkins, WI, USA

problem #862

Jul 242019

Fusion

  • 88,000 miles

A D V E R T I S E M E N T S

Power steering assist

- Fort Atkinson, WI, USA

problem #861

Apr 262019

Fusion

  • 82,900 miles
The power steering issue that was recalled on these cars once before has went out again 100 miles past the 12,000 mile warranty. The warning came up about 3 miles from home after getting home the car was cut off and when we started the next day the power steering was completely out. This was confirmed by long lewis of muscle shoals Alabama that it was the exact same issue. They refused to fix the problem with the car unless we paid all but $300. I feel there needs to be a recall on this potentially dangerous faulty part. This all took place on a curvy county road.

- Tuscumbia, AL, USA

problem #860

Jul 042019

Fusion

  • 85,000 miles
The contact owns a 2011 Ford Fusion. While driving, the power steering warning indicator illuminated and displayed "service immediately". the contact was able to drive the vehicle home without power steering ability. The vehicle was later taken to porter Ford (600 ogletown rd, newark, de 19711, (302) 738-0800), but was not diagnosed or repaired due to the diagnostic and repair fees. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The approximate failure mileage was 85,000.

- Wilmington, DE, USA

problem #859

Jul 232017

Fusion

  • 170,000 miles
Advanced track power steering failure. I have already had the recall repair and it is now happening again.

- Blackstone, MA, USA

problem #858

Jul 012019

Fusion

  • 140,000 miles

A D V E R T I S E M E N T S

Steering has recall for my same model year and make but Ford says my VIN is not on there recall list, I have had the steering rack replaced 3 times. The steering is electronic so when it breaks or fails the steering is extremely hard and car has swerved out of control. This has happen on city streets, highway and in residential setting. This is the web site were Ford announced this recall but for some reason my VIN does not come up on there "approved" list. www.consumerreports.org search Ford recalls nearly 445K vehicles for power steering failure, fuel leak issues

- Elk Grove, CA, USA

problem #857

Feb 152017

Fusion

  • 190,000 miles
My steering wheel locks up and the dash reads power steering assist default. Mainly does it when I first start car and put it in reverse but it has done in while driving making a turn.

- Vernon, TX, USA

problem #856

Jun 302019

Fusion

  • miles
This will be the second time that my electrical power steering has gone out. The first time was in 2017 and not even two years later it is out again. I attempted to call the Ford customer service line and the actual Ford dealership to schedule an appointment time to bring my car in and I was advised that the steering is not apart of their recalls and when it was supposedly fixed back in 2017 that was a a part of their customer service programs as a one time fix. I was told that I would have to pay 1600-1700 for the parts which does not include the labor.

- Quincy, FL, USA

problem #855

Jul 132019

Fusion

  • miles
For the past 5 months, my power steering fault has been appearing on my dashboard and have been asking around, the repair is really expensive and I am unemployed and have to way to fix it myself. It's stopping me from driving because I literally start a job tomorrow and I am not able to attend due to this issue. Can you guys please report a recall to my Ford dealer.

- Bellwood, IL, USA

problem #854

Jun 202019

Fusion

  • 79,000 miles
Leaving work wheel is hard to turn until I get my speed

- Pawtucket, RI, USA

problem #853

Mar 072019

Fusion

  • 170,000 miles
The epas on my Fusion stopped working while I was driving and I was able to get off the road safely. I a message came up service power steering now and the steering doesn't work. I called with my VIN and there's no recall on my car.there is a recall on some models but not all. There's more of the same models that have the same problem. There's only one plant that was included not all.

- Lacey¿S Spring, AL, USA

problem #852

Jul 022019

Fusion

  • 123,233 miles
The contact owns a 2011 Ford Fusion. On various occasions, while driving, the steering wheel seized and the power steering assist warning indicator illuminated. The contact would have to turn the vehicle off and on in order for the steering to return to normal. The vehicle was taken to an independent mechanic to be diagnosed and seven failure codes appeared. Mac haik Ford Lincoln (4506 N navarro St, victoria, tx 77904, (888) 253-4662) was contacted and stated that the VIN was not included in a recall. The vehicle was not repaired and the failure recurred. The manufacturer was made aware of the failure and stated that the VIN was not included in a recall. The failure mileage was approximately 123,233.

- Edna, TX, USA

problem #851

Jul 092019

Fusion

  • 150,056 miles
The contact owns a 2011 Ford Fusion. While driving 15 mph, the steering wheel seized and was difficult to turn. While making a turn, the power steering indicator illuminated. The vehicle was towed to an independent mechanic who suggested taking the vehicle to a Ford dealer. The vehicle was taken to norm reeves auto store (18500 studebaker rd, cerritos, ca 90703, (562) 345-9100) where the mechanic stated that the vehicle was out of warranty and the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 150,056.

- Belflower, CA, USA

problem #850

May 062019

Fusion

  • 110,000 miles
The contact owns a 2011 Ford Fusion. The contact stated that the vehicle was purchased with the steering wheel locked. The vehicle was towed to laird noller Ford (935 w 23rd St, lawrence, ks 66045) and the contact was informed that the VIN was not included in NHTSA campaign number: 15V340000 (steering). The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 110,000.

- Lawrence, KS, USA

problem #849

Dec 182017

Fusion

  • miles
My power steering would go out randomly while driving. This made it very difficult to turn and drive safely. My weekly and normal driving needs required, highway, streets, and interstates. My VIN is not included in the current recall for this issue ( same vehicle model and year) but I am having the same the exact same problem.

- Centerville, OH, USA

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