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CarComplaints.com Notes: The 2013 Fusion doesn’t have the same track record of power steering failure as the previous 3 model years. Of course, those owners said their steering failed at 60k–100k miles. So this appears to be a classic "wait and see" scenario.

In the meantime, there’s plenty of interior accessory problems to complain about. By themselves, each is a barely a blip on the radar. But combined, they give you that feeling of what the hell have I gotten myself into?

10.0

really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
69,634 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Fusion brakes problems

brakes problem

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2013 Ford Fusion Owner Comments (Page 1 of 3)

problem #41

Mar 202023

Fusion

  • 0 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 40 MPH, the brake pedal was depressed; however, the vehicle failed to slow down as needed. The contact observed a grinding sound while the brake pedal was depressed. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the brake pads needed to be replaced. The vehicle was repaired; however, the failure reoccurred several times. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulics) however, the part to do the recall repair was unavailable. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Topeka, KS, USA

problem #40

Mar 222023

Fusion

  • miles
When hitting brakes my car pulls to the right, it happens occasionally not often

- Tonawanda, NY, USA

problem #39

Aug 242022

Fusion

  • miles
I went out to drive the car one morning and the brake pedal went to the floor. I had the car towed to my mechanic, and the brake lines had failed.

- Arlington, MA, USA

problem #38

Dec 192022

Fusion

  • miles

A D V E R T I S E M E N T S

While driving, I stepped on the brake pedal to slow down as I turned into a parking lot. The pedal went to the floor and I had no brakes. I was able to pump the pedal and regain some pressure to park and come to a stop. I called my insurance company for roadside assistance and had the car towed to a nearby service station recommended by a friend. Once on the lift, the technician immediately found that the right front brake line had failed.

- Buford, GA, USA

problem #37

Oct 072022

Fusion

  • miles
-Electronic parking brake system (Brakes, Electrical) -If the Parking brake fails due to electrical component failure/premature degradation as well as the transmission bushing recall simultaneously, the vehicle could move on it's own while unattended causing accident/harm. -The vehicle is now in a dealer shop, work status has not been updated. -Inspection in progress by manufacturer dealership -Audible alarm with warning message "Electronic brake malfunction, Service now"

- Waterbury, CT, USA

problem #36

Oct 032022

Fusion

  • miles
I was driving to work and preparing to enter the highway when I received a flashing "low brake fluid" warning light and alarm. Within the first 5 miles of highway driving (before I could reach the next exit) I continually lost brake pedal and brake pressure. By the time that I was safely able to exit the highway my brake pedal needed to be depressed all the way to the floor for me to stop. Obviously this put the safety of myself and others in grave risk. I was lucky to be able to exit the freeway when I did. I found out from the dealer that there was a "Customer Satisfaction Program 22N02" notice issued in September 2022 that addressed my issue, as well as offered a repair. The dealer, however, is unable to perform the work for at least a month. My car has been sitting in a parking lot pending some way for me to get a repair. With the severity and grave risk of bodily harm associated with this issue it NEEDS TO BE A RECALL and not a "customer satisfaction program." I could have died or killed a pedestrian.

- Frederick, MD, USA

problem #35

Aug 182021

Fusion

  • miles

A D V E R T I S E M E N T S

I experienced a brake hose rupture on this 2013 Ford Fusion. This caused a gradual loss of braking power down to none, and fortunately the incident occurred at low speed without collision or injury. I understand that NHSTA has an open recall query on this possible issue: https://www.thedetroitbureau.com/2022/08/nhtsa-opens-brake-hose-query-could-result-in-recall-of-1-7m-ford-vehicles/ Christian Brothers automotive in Sun Prairie, WI serviced the vehicle following the incident, and may have more details relevant to your inquiry in their records.

- Madison, WI, USA

problem #34

Jul 242022

Fusion

  • miles
accidente automovilístico por que dejó de funcionar el vehículo y se tuvo que utilizar el freno de mano porque el vehículo dejó de responder ocasionando un accidente aparatoso que puso en peligro mi vida y el de las personas con las que me impacte car accident because the vehicle stopped working and the handbrake had to be used because the vehicle stopped responding, causing a spectacular accident that endangered my life and that of the people with whom I was impacted

- Long Beach , CA, USA

problem #33

May 182022

Fusion

  • miles
Air bags deploy out my passenger side seat. While I-€™m driving and allow driver side to emergency parking break keep coming on while. Driving. Check charging system

- New Bern, NC, USA

problem #32

Jun 152021

Fusion

  • 127,550 miles
The contact owns a 2013 Ford Fusion. The contact stated while driving at 50 mph, the vehicle would shake when the brake pedal was depressed. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with nothing needing to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure and referred the contact to the NHTSA. The failure mileage was approximately 127,550.

- Azusa, CA, USA

problem #31

Jan 112021

Fusion

  • 91,000 miles

A D V E R T I S E M E N T S

I had started my car one morning and noticed some "dummy" lights had not gone off. I then got a notice about "hill side assist not available" that was weird as I was on a flat surface. Then I also got a notification that said "service advancetrak". the warning lamps that stayed illuminated are ABS, front airbag, stability control, and stability control off lights. While I drove off, the steering was affected as well, it wasn't like I had no power steering, but it was definately more difficult to steer. I got to work, called the dealer, made an appointment for my car to be looked at. Which was thenext day. When I went back to my car after work, the warning lights and notifications did not appear. The next day, went to the car, going to work, all the lights appeared again. Car went to the shop and was told the speed sensor and hub need to be replaced. The total cost is $635 for repairs. I have seen lots of complaints of this sort for my year of car. I believe a recall should be issued.

- Devils Lake, ND, USA

problem #30

Jan 132020

Fusion

  • miles
When driving this vehicle and you go to make a stop with the vehicle at like 20 miles to 15 miles per hour the braking system go to breaks really hard or jerk. Make it hard for you to stop. And feel like you about to fly through the window. Making the traction control and hill assist light indicate, and the light will go back out on the vehicle as if not happened once the car is in motion. At 5 to 10 miles per hour. This will happen very often while driving.

- Philadelphia, PA, USA

problem #29

Mar 212020

Fusion

  • 140,000 miles
While driving the vehicle on a main city street (straight away) the electronic stability system lights came on along with the ABS light and the vehicle proceeded to try and stop on its own without me applying pressure to the brakes. It has done this multiple times and I have already contacted the nearest Ford dealership. I have 2 small children and I am in fear of driving my vehicle.

- Frederick, MD, USA

problem #28

Jun 062019

Fusion

  • miles
While in motion and trying to come to a stop the ABS light came on and brakes went completely to the floor and barely stopped the car. It's now stuck that way. ABS lights always on and brakes are spongy. Also fuel pump whines loudly while car was driving and car dies while driving down the road and now won't accelerate going uphill. This has happened on many occasions and now it stuck having no power uphill or when trying to accelerate

- Alexandria, NH, USA

problem #27

Apr 012016

Fusion

  • 37,000 miles
The contact owns a 2013 Ford Fusion. The contact stated that while driving at 70 mph, the brake pedal was depressed but failed without warning. The contact shifted the vehicle into neutral, depressed the brake pedal and was able to slow the vehicle to a stop. The braking distance was extended. The vehicle was towed to bird kultgen Ford (1701 w loop 340, waco, tx 76712) to be diagnosed. The contact was informed that the brake vacuum pump was defective and needed to be replaced. The vehicle was repaired however, several years later while driving at 75 mph, the failure recurred. The contact activated the hazzard light while honking the horn to notify other vehicle owners of an issue. The contact drove the vehicle around a hospital parking lot until the vehicle slowly lost motive power. The vehicle towed back to the same dealer where the vehicle was again diagnosed with a defective vacuum pump. The vehicle was repaired however, upon the contact taking possession of the vehicle, the check engine warning light was illuminated. The manufacturer was informed of the failure but offered no assistance. The approximate failure mileage was 37,000.

- Plano, TX, USA

problem #26

Nov 012012

Fusion

  • 50,000 miles
The contact owns a 2013 Ford Fusion. The contact stated that while driving at 40mph the vehicle rode over bump in the roadway, the brake pedal was depressed to failed to effectively stop the vehicle. The contact stated that a low hydraulic fluid brake failure warning light was displayed. The parking brake was activated and the contact was able to slow the vehicle. Upon inspecting the vehicle, the contact became aware that the hydraulic brake lines fractured and leaked the brake fluid from the vehicle. The vehicle was taken to country Ford located 95 goodman road East southaven, ms 38671, (662)-349-4300. The contact stated that the brake failure was experienced several times. The vehicle was repaired. The vehicle was repaired. The manufacturer was contacted. The failure mileage was 50,000.

- Memphis, TN, USA

problem #25

Dec 052019

Fusion

  • 125,000 miles
Advance track, ABS, traction control, blindspot, all light up on display. When accelerating car it makes a stalling jerking motion. Frequently when applying the brakes it's jumping forward and making loud noises. Also when releasing breaks, it makes a spring like noise. The power steering light comes on and all of a sudden becomes very difficult to steer which is a major safety concern.

- Houston, TX, USA

problem #24

Sep 012019

Fusion

  • 160,000 miles
The contact owns a 2013 Ford Fusion. While driving various speeds, the vehicle slipped and jerked when the brake pedal was depressed. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic who referred the contact to a local dealer. The contact called bell Ford (2401 w bell rd, phoenix, AZ 85023, (602) 457-2144), but the vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The failure mileage was 160,000. The VIN was invalid.

- Phoenix, AZ, USA

problem #23

Sep 122019

Fusion

  • 97,000 miles
Twice in the last 2 week my emergency brake has engaged will I was drivng down the highway. A warning light came on tell my there was a fault with my brakes. So I pull off the high and pulled the lever up then push it down then pulled it up. I did that 3 times to make sure it was not

- Rex, GA, USA

problem #22

Aug 052019

Fusion

  • 117,000 miles
I called Ford before and the guy on the phone said that the recall was VIN specific and my VIN had not been included. Although, the same issues they are saying is happening is happening with my car right now. I put it in park it drives, I do use my emergency brake at all times now, I put it in reverse it goes forward, I put it in neutral it reverses; if there were an emergency currently I am not able to hit the gas and reverse and the brakes seem to shudder when stopping. I have had to finagle my way since this started happening until it's my turn to get my car serviced by Ford for a recall. And this will be the second appointment since it was repaired for recalls earlier on in the year.

- Stamford, CT, USA

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