Notes: The 2013 Fusion doesn’t have the same track record of power steering failure as the previous 3 model years. Of course, those owners said their steering failed at 60k–100k miles. So this appears to be a classic "wait and see" scenario.

In the meantime, there’s plenty of interior accessory problems to complain about. By themselves, each is a barely a blip on the radar. But combined, they give you that feeling of what the hell have I gotten myself into?


really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
13,129 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Fusion brakes problems

brakes problem

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2013 Ford Fusion Owner Comments

problem #6

Oct 212015


  • miles


Rear brake pads and rotors need replaced at only 37,000 miles.

- Clayton, OH, USA

problem #5

Jul 312015

Fusion 4-cyl

  • Automatic transmission
  • 26,000 miles
The brakes on my 2013 Ford Fusion titanium had been improperly "pulsing" for some time. Brought car to my mechanic to check brakes ~7/31/15. He found that rear calipers, pads and rotors were essentially totally worn while front brakes were fine and showed minimal wear. Had to have rear calipers, pads and rotors completely replaced. Mechanic said this sort of brake wear is not normal for a vehicle with ~26,000 miles on it. In fact, in his experience the front brakes usually go before the rear brakes...updated 11/02/15 updated 01/08/2016

- Wilmington, MA, USA

problem #4

Dec 112014


  • 22,550 miles
This is a case of multiple incidents, first incident with significant issue was on 12/11/2014. As I was pulling out of my driveway and reversing across two lanes of traffic, my car turned off and said "press brake to start" (I have the push-start-ignition). The car turned off as I was revering across the street, I had to put the car in park in order to restart the car. I restarted the car and drove it to the dealership, which they have never heard of this issue and said they could not get me in for an appointment until 12/15. On 12/14/2014, as I was driving down the road at ~25mph, my car started to act like it was going to quit, before I could pull off to the side of the road, the car turned off and said "press brake to start" I was able to get the car to the side of the road, as I did I put the car in park and tried to restart the car and it just kept rolling over and I had to push the start button to get it to stop, as I did, the brakes and steering wheel locked and I had to have the car towed to the dealership. The dealership had the car for 3 days, could not find an issue. I filed a complaint with Ford and they have closed my case saying there is not an issue. It is now at a 2nd dealership where they can not find an issue. I have been told by Ford to continue driving my car until the issue happens again, which is a major concern for my personal and others safety as I am driving down the road. When the car quits, I have hardly any control over the vehicle and luckily I have been going at slow pace, but I do not feel safe driving this car and feel like Ford has given up on me. This car has been nothing but problems since I've had it with 9 recalls and now this issue, I am concerned that I am not the only person having this issue and would like to have the problem addressed before someone is in a serious accident. Updated 2/11/16

- Snover, MI, USA

problem #3

May 212014

Fusion 4-cyl

  • 5,000 miles


I was involved in a motor vehicle accident, in which I was first hit by another car and then collided with a lamp post. The initial blow rendered my vehicle without brake power and the airbags did not deploy. I was wearing a seatbelt. My car headed toward the street lamp. I tried to press my brake, but it would not work. I turned my steering wheel to the left to avoid a head-on with the light post. Unfortunately, I hit the post and it broke (later a policeman pushed it over and it fell to the ground). The car finally stopped at about 200 feet away from the site of the accident, as I drove it onto the median strip. My car was damaged on the left and right front lower area and the right tire was pushed way back. The sway bar and knuckle broke, among other things. The right front door was unable to open. After all these repairs were done, they couldn't start the car because the crankshaft sensor also had to be replaced. In total, these repairs took more than two months to complete. I spoke to the regional manager of Ford Motor Company to see if they wanted to investigate this particular car, as it operated poorly during the accident. They were not interested, and said to allow geico to handle things and have geico call them if they found anything amiss. My back was injured and I cannot safely lift more than 5 lbs at a time. My neurosurgeon advised that I have surgery soon, otherwise I risk becoming paralyzed from the waist down. I have a thumb injury and the accident also re-activated an old concussion. My nose must have hit the steering wheel, as it was sore for a week. I can walk around and function right now, I just can't lift anything. My car is ready in the shop, but I am afraid to drive it, and I have five years of payments left on it. I never would have hit the lamp post if my brakes had worked, and my airbags did not deploy for either impact.

- Alexandria, VA, USA

problem #2

Apr 072014

Fusion 4-cyl

  • 24,523 miles
I own a 2013 Ford Fusion, I have had a very serious mechanical malfunction over the past 3 weeks. The vehicle will completely shut down while operating the vehicle causing the steering wheel to lock, brakes not to work, emergency brake not work and finally the air bags do not deploy. I have taken the vehicle back to the dealership where I purchased it from on 2 occasions. The first time was March 28th and after having the car for 7 hours I was told that they didn"T have time to look at it and that I should bring it back next week. I asked them what I was supposed to do if it happened again and I was told ?keep trying to restart the car? and bring it back next week. The week of the 31st thru the 4th I had two more occasions where the car shut down. I took the car in on April 4th and was told that there was nothing wrong with the vehicle. I asked for a rental or a loaner car and was told that they didn?T have any. I didn?T drive the car that weekend because I didn?T feel safe putting my family in it. On April 7th I was driving home from work when the car shut down and as a result I went through a 6 foot tall stone wall that was reinforced by rebar. I was luckily not injured, I hit the wall between 20-25 mph and had no airbag deployment. I have talked to the dealership where I purchased the car and was told that this is something that Ford Motor Company takes care off. I have contacted Ford and spoke with divana in the legal department and was told that this is a product liability with the car. This was on April 8th. On April 11th I was contacted by Ford and told that there is nothing that they can do and that I should call them back if it happens again. I posed the question if I were driving at 75 mph a hit a 18 wheeler what was I supposed to do. I guess they wouldn"T have to worry about a complaint.

- Aledo, TX, USA

problem #1

Jun 072013

Fusion 4-cyl

  • 700 miles
The moon roof window opened with out any button being pressed. Storm rain was starting. There was a lot of auto traffic. I was driving, my wife was sitting next to me and there was a car coming out of a parking lot to the left of me and perpendicular to my car :what happened next simultaneously was: A. auto went into "collision avoidance mode"; windshield several red led warning lights began blinking, and alert noise from auto started, and steering wheel shuttered. The later two actions are not terribly clear to me B my wife started to shout for me to watchout. C I started to press on brakes. Thus avoiding a collision between my car and car to be moving across my path I was told that the car does not stop in any type of collision mode. It just slows down. I did not know whether this avoidance mode was present (at the slow speed I was going in. I did know that when the car was in cruise control and this mode was activated and that avoidance reactions were activated.. I am very concerned that this may happen again. With serious consequences occurring.

- Silver Spring , MD, USA

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