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CarComplaints.com Notes: The 2013 Fusion doesn’t have the same track record of power steering failure as the previous 3 model years. Of course, those owners said their steering failed at 60k–100k miles. So this appears to be a classic "wait and see" scenario.

In the meantime, there’s plenty of interior accessory problems to complain about. By themselves, each is a barely a blip on the radar. But combined, they give you that feeling of what the hell have I gotten myself into?

8.6

pretty bad
Typical Repair Cost:
$600
Average Mileage:
72,950 miles
Total Complaints:
7 complaints

Most Common Solutions:

  1. not sure (4 reports)
  2. replace sensor, fuel line, valve (2 reports)
  3. replace sensor, repair lealk (1 reports)
2013 Ford Fusion cooling system problems

cooling system problem

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2013 Ford Fusion Owner Comments

problem #7

Apr 202021

Fusion SE 1.6L I4

  • Automatic transmission
  • 120,000 miles

A D V E R T I S E M E N T S

Car uses coolant at an alarming rate. Goes through about 1/2 gal of coolant every 100 miles and I have been doing this for about 15k miles. There is no leaking coolant outside of car. The coolant seems to disappear inside the engine. Both Ford and independent shops cannot figure out where coolant is going. It has been tested for head gasket issue, compression tests, etc and no one cannot figure out the issue. When coolant starts to get low, it goes into "limp" mode and you have to wait for engine to cool, fill with coolant, and then clear the code and the car drives fine for about another 100 miles. It looks like this is somewhat of a common issue with coolant loss/overheating in the 1.6l engine design, but Ford does not appear to want to correct the issue. I would highly advise no one to buy a used Ford vehicle with a 1.6L engine, as it will certainly fail with this issue.

- Blake W., Spring, TX, US

problem #6

Sep 102019

Fusion SE EcoBoost 1.6L

  • Automatic transmission
  • 105,000 miles

On 10/10/2019, while stopped at a red light, my temperature gauged spiked up to high and instantly dropped back down to normal, then the car disabled itself. It just shut itself off and I wasn't able to accelerate. Thankfully I wasn't on the freeway, that could have been deadly!! After some research, I replaced the temp. sensor and added coolant and was able to restart the car.

On 10/30/2019 it happened again while driving on city streets, leaving me stranded for a second time, so I replaced the temp. sensor again thinking it was defective.

On 10/12/2019, it happened two more times, also while driving on city streets, and with doing more research, I found it stemmed from a manufacturing recall #17S09/ NHTSA recall #17V209 (coolant leaks/engine over heating).

On 10/14/2019, I called Advantage Ford in Stuart, FL and was told to bring my car in on 10/23/2019 to have the recalls (which I was never notified of) taken care of.

On 10/16/2019, my car started blowing white smoke out of the exhaust and when I called back Advantage Ford, they told me to bring it in right away. Since my car was no longer drive-able, I had to have it towed to the dealer. When I spoke to the technician at Ford, he said that they would take care of the recall and replace a hose that was leaking, but that the damage was already done to the engine, probably bad rings (because the coolant leaked causing the engine to overheat gunking up the oil in the engine), and that this was our fault and that I SHOULD TRADE THE CAR IN WHILE IT STILL RUNS! He wasn't sure of what the problem was, nor did he suggest any type of repairs, just that this was our problem.

On 10/22/2019, I called Ford Customer Service and reported the problem. I was given a case # and was told that I would be contacted by a Regional Customer Service Manager.

On 10/28/2019, we were told by the manager that their Ford mechanics would have to breakdown the engine to see exactly what caused the sludge and if they are at fault or if this is our problem. LET ME GUESS WHAT THEY'RE GOING TO SAY. Now if they find that Ford isn't at fault, we'll be on the hook for the cost of the engine breakdown and it's reassembling. Meanwhile my Ford Fusion still needs to have it's engine replaced or repaired, and I'm currently without a vehicle!!!

With all the similar complaints that I see with this problem, there should be some sort of class action lawsuit against Ford to repair or replace our engines that become damaged because they built motors that overheat without any warnings.

- Michelle M., Stuart, Florida, US

problem #5

Oct 122017

Fusion V4

  • Automatic transmission
  • 59,000 miles

I had bought the car from the dealer end of July 2017. In October the Ford overheated because of a coolant leak. It was not covered under extended warranty. Car was in safe mode and could not drive fast. Barely moved in safe mode. Had it towed to dealer to have sensor replaced and leak found. Extended warranty was of no use for this repair. It also occurred again same month because dealer did not tighten a clamp enough but the dealer did the work for free the 2nd time.

Would not recommend the 2013 Ford Fusion model year. I also paid more than the dealer advertised. I ended up surrendering the car in 2018 because of not being able to make payments and the car had a negative equity of $10k when sold. I still owe the bank $10k for what they couldn't get when selling the car.

- James W., Huntington Beach, CA, US

problem #4

Mar 162017

Fusion SE 1.6L

  • Automatic transmission
  • 25,620 miles

A D V E R T I S E M E N T S

Driving down the highway for the past 4 hours, temperature outside turning very cold, -36 degrees Celsius, and the engine overheat warning comes on!!!! Coldest day of the year, and my engine is overheating?! Made it home with the temperature gauge bouncing all over the place. Popped the hood next day, coolant level is fine, start the car up, no issues at all. Seemed to have fixed itself?? Have had MULTIPLE issues with this car since day 1,

- Mike S., Lethbridge, AB, Canada

problem #3

Oct 182018

Fusion 1.6L

  • Automatic transmission
  • 38,000 miles

I purchased a 2013 Ford Fusion from a Ford dealership at the end of July, 2018. The vehicle had approximately 36,000 miles at the time. Reportedly, the vehicle was not "certified" pre-owned due to the age, nor was the vehicle under the original warranty. I was assured the vehicle was inspected and was in good condition with no known issues, and that all recall work had been completed.

Less than three months after the purchase, my Fusion's "low coolant" light came on. The dealership assured me they checked the coolant levels before the sale. I later came to find out they also ran a pressure test before the purchase. However, after adding coolant to the vehicle, another warning light for the engine came on and the engine began to overheat.

I towed the vehicle to the shop and discovered that my Fusion was one of the vehicles which was recalled in 2017 due to coolant leaks and engine overheating issues. The recall was in fact performed on this vehicle, however it did not fix the coolant system issues but instead provided a sensor to indicate overheating and shut off the engine and vehicle computer when overheating occurred in an attempt to prevent engine fires. [https://www.vehiclehistory.com/reports/free-reviews-complaints-report/recalls_and_defects.php?make=ford&model=fusion&year=2013]

My car has that sensor, however this does not prevent the coolant leaks / engine overheating problem. Essentially, Ford just gave Fusion owners a light that alerts them to the fact that their car engine might be about to ignite instead of fixing the underlying problem.

When I called Ford, I was told my car is not under warranty, implying there is no recourse. I have asked for more information about this recall to determine if Ford is working on identifying the problem and a real solution. The initial answer was no, and I'm waiting for a follow up call. It appears Ford intends to deny responsibility and to pass the costs of engine repairs or replacements for these vehicles onto their customers.

The fact is that none of the vehicles with this recall are safe unless the entire engine is replaced or unless Ford identifies the defect and issues another recall with the actual replacement parts. A class-action lawsuit is appropriate at this point as thousands of people are at risk of imminent death as a result of this defect.

- Sharon M., Nyack, US

problem #2

Feb 052018

Fusion SE 1.6L V4

  • Automatic transmission
  • 60,007 miles

Went home for lunch one day, just like most work days. Began backing out of my driveway and noticed oil where my car had been parked. Got out and confirmed it was oil. Concerned i open the hood and find that oil has splattered all on the passenger side of the engine bay. Also noted that my previously filled coolant reservoir is halfway empty. I immediately shut the engine off and looked closely at the engine to see if I could find where the leak was originating from. It appeared to have sprayed across that side of the engine, and now considering i lost half my coolant and i saw steam coming from the oil fill spout, i knew this was bad. I was notified of the overheating recall last year, but it stated that there was no remedy yet available for a fix, that it would be available in the fourth quarter of 2017 and I would receive another letter. I kept a close eye on the temperature gauge and coolant level since then. I had no indication anything was wrong with my car when all this happened, i was fortunate that i noticed oil on the driveway or it could have ended with a fire on my way back to work.

I attempted to start the engine the following day and it immediately gave me a generic warning telling me to see owners manual. It would crank but not start. I had it towed to the dealer later that day. Talking to the service man i could hear skepticism under his breath that this is related to the recall. After googling a couple searches i realized I made a big mistake purchasing that vehicle. Ironically, the following week I finally received a notice that a fix for the overheating recall was available. I had hopes that Ford would do the right thing and fix whatever happened to my vehicle considering their response to the overheating was very slow and there was nothing I could have done differently that would have made a difference. After reading other similar stories here i highly doubt they will assume any responsibility for what happened, and if it is an engine crack or head gasket it will be on my dime, in which case it's probably totaled. It is plain and simply a design flaw on their end. Last trip to the dealership, i noticed it was filled with other fusions, presumably for the recall fix. Two weeks sitting at the dealership and I still have not received any information regarding my vehicle. It's in the 'heavy' line, meaning it is not an easy diagnosis which i figured as much. I've never owned a vehicle that has died and so prematurely like this. I will never buy another Ford in my life. If it is fixable, I am selling it asap before the next failure comes. Worst experience with a vehicle in my life, and I've had some old POS cars before. This one tops them all.

Update from Sep 10, 2018: So I had my vehicle towed to the dealership to diagnose what had happened. The viscosity of the fluid that was inside the engine bay and my driveway felt more like that of an oil than coolant, so that had me worried that engine had overheated and the engine had a major crack in the block or the head gasket. A week after this incident, I got a notice that they finally have a fix for the overheating recall that I had been waiting over a year for. What is life without a sense of irony?

Anyways the Ford dealership was then flooded with Fusions and all other affected vehicles so my vehicle was at the dealership for over a month, they never explained why but they put it on the side for a while. I presume it was because my vehicle needed more than just a simple recall replacement parts. Eventually they told me that my water pump had failed, does not quite explain the explosion of fluid inside the engine bay to me, but they performed the recall and fixed the water pump under the recall. I thought I should be good for some time after that. Not so much. Less than a month after I got my vehicle back, I got a warning one day that my coolant was low, so the recall does in fact work since it notified me, but why on earth would I be low on coolant so soon after having it serviced? Keeping my eye on the coolant, I found it was loosing coolant on a regular basis. I have already gone thru approximately 6 liters of coolant and without an indication of any external leaking on the system. I managed to find some small pools of coolant on the opposite side of the engine bay, but it does not appear to be coming from any of the coolant tubes and I cannot discern where exactly it is coming from. It appears I have to return back to Ford because if it is a cracked block it will only get worse if I continue to ignore it. Not so sure Ford will be nice enough to do this one for free, but this all comes back to horribly designed cooling system on the engine. I will never purchase another Ford. They really sold me a POS and my best option is probably to trade in for something more reliable before the engine completely fails. Sticking to Toyota or Honda from here on out. Will update when I find out more info on what this new issue is.

- Daniel H., New Braunfels, US

problem #1

Oct 092017

Fusion

  • Automatic transmission
  • 103,000 miles

When driving home from work (35 miles), the overheating warning came on. I pulled into the nearest parking lot. After letting it cool 2 hours or so, we noticed the coolant tank was empty. So sign of previous leak. We added 50/50 blend coolant and ran the car for a bit. But it went into emergency mode and wouldn't let us drive it. The warning light kept flashing and signal kept dinging. We had to get it towed 7 miles to the nearest dealership.

It's at the shop now. It was a sensor error. The highest temp the got was 128 F. Three parts need to be replaced- sensor, fuel line and valve. Luckily it is covered by the extended warranty (minus the $100 deductible). But we had to wait 3 hours for the Ford Roadside Assistance tow truck to come get it.

- richardsonl, Stockbridge, US

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