The contact owns a 2013 Ford Fusion. The contact stated while driving at various speeds, the engine overheating message was displayed. Additionally, there was smoke coming from underneath the hood. The contact stated that she veered to the side of the road until the vehicle cooled down. The contact then continued driving. The contact stated that the failure reoccurred several times while driving. The contact would veer to the side of the road and add coolant to the vehicle. The vehicle was taken to the dealer where an unknown repair was completed. The contact also stated that the front driver's side door would fail to close securely. The dealer repaired all four doors under NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). Additionally, the contact stated that the vehicle would fail to start immediately after refueling. The contact stated that she had to quickly depress the accelerator pedal after depressing the brake pedal to start the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 233,000.

- Natchitoches, LA, USA

The contact owns a 2013 Ford Fusion. The contact stated while driving 20 mph, she heard an abnormal sound coming from the fuel tank. The contact stated that the check engine warning light was illuminated. The contact was able to drive to her residence. The contact took the vehicle to an independent mechanic and was informed the evap purge valve needed to be replaced. A dealer was not contacted. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 15V793000 (Fuel System, Gasoline) however, the VIN and the vehicle year was not included. The manufacturer had been informed of the failure. The failure mileage was unknown.

- Wilmington, DE, USA

2013 Ford Fusion. Consumer writes in regards to vehicle mpg issues. The consumer stated the vehicle hardly exceeds 19 mpg in the city and never exceeded 31 mpg on the freeway. The dealer and manufacturer advised that the vehicle was operating as designed. The mpg advertised was merely an estimate. The consumer believed the estimate was too far off. Updated 09/11/2017

- Fresno, CA, USA

2013 Ford Fusion SE 2.0lt ecoboost engine - bought March 2014 about 33,000 miles. My issues started around the end of May 2014. 1. when coming to an idle my car always acts like it is going to stall. It idles really hard and the rpms always jump real low. There are never any warning lights/messages that appear. 2. extremely poor gas mileage - this is a 4 cylinder and an ecoboost that should be getting a hell of a lot better gas mileage - city and highway! my 2012 Fusion V6 had wayyyy better mpg. I have read in forums about both of these 2 issues and found related problems. Ford wanted $180 just to 'look' at my driveability. Just to plug my car computer into their scanner. There are no recalls on this for my specific car even though I am finding a lot of the same issues as some recalls on other model Fusion. I should not have to pay for this to be fixed, this is fault of Ford. 3. my A/C system stopped blowing cold air at 36,816 miles!!! still no warnings active and Ford wants $120 just to 'look' at it - and charge me more to fix any issues it has. While reading some forums I have noticed several recalls/same issues for this and some say that the A/C pipe is faulty and leaks. But my specific car does not have those recalls so Ford will not fix issue. And again, I should not have to pay for faulty parts! disgusted!!!!! please correct the recalls so I can drive safely.

- Tucson, AZ, USA

This car has a 16.5 gallon gas tank but it only fills U to $13 gallons. There is a tsb for this car but Ford refuses to admit the problem is the gas tank and help me. I have talked to a lot of people of the forums and they say when the gas tank is replaced it fixes the problem www.fordfusionforum.com/topic/8957-2013-Fusion-fuel-tank-filling-issues/ tsb 13-6-3.

- River Edge, NJ, USA

While driving North on I-25 with cruise control set at 75mph, suddenly the vehicle stop forward acceleration and instantly began decreasing speed. Immediately, I stepped on the accelerator to no available power. The engine refused to communication with the accelerator as the RPM would just increase but no actual power was given to the vehicle. I tried multiple times to get the vehicle to respond but eventually had to pull over because no power was available. Even after somehow avoid 3 lanes of constant traffic, I attempted to start driving again without shutting the vehicle down. During this point all that would still happen was the vehicle would rev the RPM's, but not propulsion was available. I had to shutdown the car completely on the highway shoulder in order to get the car to respond to any time of gas demands. I have heard about the throttle body issue many customers have been experiencing and believe I have the same issue. This is a huge safety concern because losing power while in cruise control at 75mph can lead to catastrophic results. I believe that this needs to be looked into because it causes immediate panic from the driver as they attempt to drive safely out of the traffic. This is the second time this has happened to me in this vehicle. The first time, Ford mechanics blamed the problem on the recalled fuel pump and replaced it. Since clearly that was not the remedy to this problem, I believe that more investigation should be done to understand the full scope of the immediate loss of power that myself and many other have experienced.

- Westminster, CO, USA

While driving at slow speeds (0-10 mph) the vehicle accelerates on its own. Sometimes when pressing the accelerator the vehicle doesn't respond, causing me to have to further press the accelerator, and when the vehicle suddenly responds, it rapidly accelerates.

- Irvine, CA, USA

This problem can happen at any time while driving. You could be going thru an intersection or getting on the high way.the problem is when you step on the gas pedal nothing happens no acceleration. The engine is still running. The car then goes into a limp home mode of sorts, with an top speed of 25 mph then 5 mph then back to 25 mph, it's kind of the feeling you get when there's water in your gas. Going up any hills can be a problem as the engine does not have the power for this task. This creates a serious safety issue that could lead to injury or someone being killed.

- Methuen, MA, USA

I cant fill tank all the way or the fuel gauge reading is bad.

- Houston, TX, USA

Like many other 2013 Fusion owners, I also have an issue when refueling. The best example thus far was purposely running down to three miles to empty before refueling. I was able to pump only 12.861 gallons into the 16.5 gallon tank - this included three top-off clicks of the pump. I had the car at the dealership to check this issue out. The service adviser told me he contacted Ford engineering regarding the concern. Ford replied that they knew there was an issue and were working on a solution at that time. I have read that others were told by dealerships that the tank does fill, but that Ford set the fuel gauge to allow for a reserve after zero miles to empty. If this is true, there is a 22% reserve allowance in my case noted above. I consider this a safety issue as the consumer must know, with reasonable accuracy, the fuel level of their vehicle so they do not run out of fuel on busy or remote roads Ford needs to respond to dealers/customers to explain the issue, and what is going to be done to resolve it.

- Beverly Hills, MI, USA