Notes: Has the power steering started to show signs of failure in the 2014? Yeah, a little. Am I confident it will become a bigger problem over time? Yeah, a lot.


really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
22,094 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Ford Fusion miscellaneous problems

miscellaneous problem

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2014 Ford Fusion Owner Comments

problem #17

Jan 142015


  • 1 miles


"takata recall" control module did not detect car that ran into me, when the airbags deployed it smashing glass deep into my eyelid and forehead that surgeons did not get all of the glass out of my face due to the airbag smashing it so deep into my motion on the city streets

- St.Louis, MO, USA

problem #16

Sep 072016


  • 34,000 miles
The car stalls out, like it wants to stop when you are taking off and stalls when you are trying to go up hills small hills, .I feel like my granddaughter is in great danger.this has been going on since she bought it.we take it to dealer they say it is the way she drives.I am 68 I am a great driver I got in it today to go to store parked it it is so was shacking so bad.

- Helena, AL, USA

problem #15

Jul 242016


  • 78,498 miles
Door latch not working. Opened passenger door to put purchase in floor board and door would not secure. I had to tie the door shut to return to my property. Took the vehicle in to Ford dealership and was informed of no recall. Paid for repairs and one week after repairs Ford issues a recall for door latches the same issue I took the vehicle. Called dealership and Ford service and am informed no recall issued for my VIN number.

- Aledo, TX, USA

problem #14

May 252016


  • 31,000 miles


While driving I could smell wires burning I stopped the car raised the hood nothing found got back in the car and the wires going to the rear view mirror were on fire quickly I grabbed a glove and smothered it out or the car would have burned.

- Greensburg, KY, USA

problem #13

May 242016


  • 48,000 miles
The right side rear passenger door latch broke and the door swung open while driving. I had to tie the door shut to get to the dealer. Thankfully my son was securely in a car seat because he sits next to this door. Dealer states that my specific car is not covered under the recall. I have to pay $540 for the latch.

- Palm Harbor, FL, USA

problem #12

Jan 012016


  • 250 miles
Right rear blindspot sensor will either indicate a vehicle is present when there is none or fail to indicate a vehicle is present. This creates a safety hazard because the whole purpose of a blindspot sensor is to indicate the presence of a vehicle in the visible blindspot of the rear view mirrors. This problem has been ongoing since taking vehicle delivery in June of 2014 and has been reported to the dealer on 3 occasions when vehicle was in for routine service.

- Allen, TX, USA

problem #11

Feb 082014


  • 100 miles


I believe, using the navigation system in voice-interactive mode while driving, is very hazardous. It requires voice answers which are displayed on the screen. Hence, too much eye contact (thus diverting the driver's eyes from the road) in determining what responses are recognizable and acceptable.

- Los Alamitos, CA, USA

problem #10

Mar 212016


  • 19,910 miles
We live in nv and purchased our 2014 Ford Fusion on 2/29/16 (was corporate fleet vehicle with less than 20K mileage and still have mfg. Warranty coverage). We are starting to experience some warm days where we turned the air conditioner on, and we hear a gurgling sound (like water is running) while driving. To avoid a major issue before it gets warmer, I took the car to the Ford dealer yesterday (3/21) but due to their having a backlog, they were unable to actually look at the car yet they kept the car all afternoon. Then they called and said they would need to keep it till the next day. We chose to go get the car and take it back today (3/22). The service mgr. Called this morning letting me know that the "water running sound" is normal in the 2014 model. Then he stated with a chuckle the sound is "like little roaches running around in the dashboard" and his service tech found documentation issued by Ford engineering confirming this sound is normal. Mind you this person is a professional....he makes a comment as this! I let him know we had previously owned a 2007 Ford Fusion and never had this issue. He had nothing to say. I find his comment somewhat comical but very insulting; and I asked him to email me the documentation. Immediately I called the salesman and he is going to check into this further and get back to me. Meantime I have found zilch about the issue.

- North Las Vegas, NV, USA

problem #9

Jul 152015


  • 7,037 miles
I purchased the Ford Focus in June of 2014. I am now 80 years old and thought this would be my last car. Shortly after purchase it became obvious that the transmission was not working properly. I experienced stuttering on acceleration which causes an unsafe condition when driving through an intersection. At times, the transmission will slip. Very frightening when this happens in the middle of an intersection. The transmission also causes the car to lurch forward on deceleration. Neither does it hold properly on a hill, and it can also make a grinding sound in the lower gears on take off. These conditions present a safety threat because it affects my ability to control the car on acceleration and deceleration. Ford has known about this problem since 2010 and has taken no action to rectify the situation. It appears it would be incumbent on the selling dealership to disclose this defect on purchase. I was finally informed of the problem at the first service when I complained. This is pure and simple non disclosure which is illegal in sales of any kind. I have had my car to the dealership at least 5 times complaining of the problem of this problem and each time they run some software which usually makes the situation worse or creates and additional problem. Not only is this a safey issue, but it has also created a loss of value for resale and untold hours of sitting in a showroom while the dealership is trying to fix what cannot be fixed. I have tried to work with Ford customer service with no success.

- San Pedro, CA, USA

problem #8

Feb 292016


  • 44,300 miles
I keep getting a series of warning indicators; up hill assist is not available, service advance trak, no power steering, no traction control, no ABS, and the no air bag lights come on. This comes on while driving at normal, low speed on regular roads, when turning and also at higher speeds when driving on expressways. This is dangerous especially because my power steering does not work! there needs to be a recall!

- Rochester, NY, USA

problem #7

Jan 012016


  • miles


There is a terrible noise inside the car with the windows down, it sounds like there is a military helicopter in the car with you. From dealer to Ford, they say it is "normal" it is a safety issue with the loud noise and vibration inside the car at highway speeds. Also the radio does not tune all the fm radio stations" why" I am told this is normal as well and mine isn't the only car that has these problems.

- La Porte, IN, USA

problem #6

Dec 262015


  • 70,000 miles
I took my car in to Ford for service on December 23, 2015. It received all good marks including no safety issues. On December 26, 2015 I parked my car and went shopping. When I returned, my left mirror was out of the programmed position. Once I started the car, the blind spot system default and cross traffic system default warnings illuminated. I took the car to Ford for service. There was an electronic system located within the mirror that went bad for no reason. This made the detection systems malfunction. The entire mirror unit must be replaced and it is not covered under warranty. It would cost over $500 us to replace.

- Sewell, NJ, USA

problem #5

Sep 042015


  • 0 miles
The rear right door latch completely stopped working. There was no accident but the door now freely flies open. Very unsafe. There was a large recall on many Ford Fusion for exactly this reason but not yet this model.

- Bryan, TX, USA

problem #4

Apr 272015


  • 10,000 miles
While driving the car started beeping. Took a minute to figure out the climate control which was set at 72 was automatically going down to 60 (it beeps as is changes settings). Tried to turn in back up and it went down, turned it off and it came back on. Did this all the way home. In my driveway, with car turned off, it continued beeping. This has happened 6 times between April 27th and August 30th. Some times it goes up to 85 degrees and sometimes down to 60 and there is no stopping it while driving. Ford has updated computer twice and replaced it once. Waiting for call back from Ford to schedule another appointment. I feel this is a safety issue as there is no controlling it and it's going to extreme low and high temperatures, as well as the continuous beeping. Extremely distracting. I have yesterday's incident on video. Not to mention, since they can't figure out what is causing this I don't know if there is a possibility of fire; it must be electrical of some sort?

- Des Moines, WA, USA

problem #3

May 082015


  • 32,000 miles
Trouble with transmission clutch assembly. Was told Ford put in manual clutch in automatic cars. Hesitation upon acceleration, rolls backward when in drive on incline, does not shift right, "chugs". purchased 2014 car in early 2015, used. Feel car sales business should have known and not sold car in this condition, or have had it fixed first. Per Ford service station, parts are on backlog for 3-4 months. Even though they tell me is it not a dangerous condition, I feel it is dangerous on highway when trying to pass and not getting enough acceleration.

- St Louis, MO, USA

problem #2

May 202014


  • 100 miles
After fill up slow in parking lot hear what sounds like a bad wheel bearing from R rear. Checked out other complaints found Ford will replace some more expensive model fuel tanks not mine.was told to live with it. There is a service bulletin from Ford same year as mine. I have a base model so I don't qualify. It's true it's a brand new car! $23,000 it cost me.

- Clayton, CA, USA

problem #1

Jan 012014


  • 398 miles
Very shortly after first adjusting the steering wheel's tilt and telescope (which may be unrelated), during a short drive, many controls attached to the steering wheel stopped functioning. This included turn signals, cruise control, cell phone controls on the steering wheel, radio volume on steering wheel, and information display controls on the steering wheel. Of these, the turn signals are probably most critical to safe operation. Note that the horn, and the windshield wiper/washer, continued functioning properly. The next morning, a sales representative from the dealership found the vehicle in the same condition, but seemingly was able to restore service by "jiggling" the turn signal lever, indicating to me that it was resting very slightly forward of the normal at-rest position, and recommended service department investigate further. Dealer service department found a circuit board faulty. Part has been ordered for installation. In an abundance of caution, concerned that air bag deployment might be impaired were an accident to occur, the dealer provided substitute transportation pending repair.

- Sarasota, FL, USA

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