This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The backup camera has been cutting out recently. Just yesterday, the backup camera is displaying an image that is reversed (object on the sidewalk side (right side) of the vehicle, show up on the street side (left side) of the screen). I can no longer use the backup camera, as it is designed. The dealer has a one-month backlog on appointments, but I am taking it to a non-dealership mechanic on Monday. You will notice in the picture attached, the black car shows up on the left side of the screen, and it's actually on the right side of the car.
My back-up camera only half works. Sometimes it works, and sometimes it doesn-??t. My car also doesn-??t alert me to when I-??m getting too close to another vehicle when I backing into a parking spot. Also, the Bluetooth in my car has not worked or even connect to my phone since I first bought that car, and for this car to not even be 10 years old yet, this is ridiculous. Everyone I know has been having very similar issues. Y-??all need to get it together. Is there anyway this issue can be looked into as well please? It-??s be really nice to get to use all of my features I pay for. Love the car, hate this electrical bs. ???"
The drivers side sun visor will fall down in front of my face when I try to adjust it. It will dangle from its wires on the left side (main pivot point). This is very dangerous when it happens while driving. It cannot be put back in its place without stopping the car and repositioning it back in the whole that it fell out of. And it Will fall out again when moved. It has happened several times to me and my wife.
-€œTemporarily Lost communication with the Climate System-€ when this appears on the dash, AC won-€™t turn on, windows won-€™t roll up or down, defrost doesn-€™t work, nothing on the dash works except hazard lights, doors won-€™t lock, can-€™t adjust mirrors. Happens very sporadically, coincidentally when it starts to get hot (80° and above)
The contact owns a 2016 Ford Fusion. The contact stated while driving 25 mph, the windshield washer and wiper switch was activated however, the windshield washer and wipers were inoperable. The contact stated the vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the driver's and passenger's side windshield wiper motors needed to be replaced. An unknown dealer was contacted and informed of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 54,000.
- Butler, PA, USA
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When I went out to my parked car in the driveway this morning, all of my windows were down. At first, I had thought that someone had broken into my car, and I looked for broken glass, signs of forced entry, and my belongings to be strewn all over my car. However, there was none of the above. My car was just as it had been when I left it around 7:00 pm the night before, and nothing had even been misplaced from where I had left it. I was completely flummoxed, until I do a google search for 2016 Ford Fusion electrical problems, and saw that there were a number of people that reported various electrical problems with my particular model that resulted in their car's windows rolling down without cause. This is the first time this has happened to me, thankfully, but I can't risk this happening again, especially when there's inclement weather.
The wipers will stop individually and randomly when in use. It seems to be more of an issue during light rain but has happened during heavy rain on occasion as well. I have been to my dealer for this and they said I needed new wiper blades. The car was still under warrantee at that time. It has reoccurred and I will visit my dealer again. I have seen other complaints on Fusion and other Ford vehicles with this problem. The date I used is the date of last occurrence not the date of first occurrence. Since this is my daughters car she thought it was okay for the wipers to hang once in a while. I do not accept this as a safe feature!
The windshield wipers are way to slow when driving in a minimal amount of rain. I have tried turning them into the highest frequency. It is so bad that I have to pull off the rode and stop to wait for the rain to stop. This could cause serious injury not only myself but to other drivers on the road. It is very hazardous and I really wish this issue can be fixed. It feels very hazardous
Windshield washer squirters are aimed too low. At speed, especially highway speed, the fluid is blocked by the wiper blades. The top of the windshield gets very little, if any, fluid. Dangerous on the highway!! I have spoken with Ford and my dealer. Ford claims the squirters themselves are not adjustable and that they operate as designed. Having tried other Fusion like mine, they are all operating this way. It is dangerous. My photos are of the car stationary, in my garage. The photo with the red line shows the point at which the squirters hit. The overspray above them does not happen at speed!
A D V E R T I S E M E N T S
- Stockton, CA, USA