This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1. there is a dreadful gas fume odor inside the car every time I put fuel in the car especially when I fill the tank. 2.the emergency brake does not work properly. When engaged my car still rolls a little. 3. the seat belts do not retract properly and tend to twist and tangle when I try to do it manually.
The passenger seat has rarely been used in this vehicle. However, the week the seatbelt failed (became jammed in panel as though I had hit brakes and would not release) I was the driver for an 88 year old female friend running her errands while her caregiver was out of town., the seat belt was used for several days. I went on line and found numerous articles and recalls. I contacted my local Ford dealer. They implied on the phone it would be repaired at no charge because, once I was on site, rent car arranged I was told my particular vehicle was not a specific recall and indicated I must pay. Now after 5 days of paying for a rent car. I was informed replacement seatbelt had not been ordered pending my approval. (previously it was not explained to it would have to be entirely replaced. Cost of seatbelt $260.42 total cost to install $584.63. My vehicle will not pass inspection as this is a major safety issue. I feel I have been mislead and ripped off by dealer. At this point I am picking up the part only, turning in the rent car and seeking a less expensive install. This is a well documented defect with this vehicle and could have easily been in an accident with no restraint for my passenger.
The contact owns a 2001 Ford Mustang. The contact stated that the vehicle front passenger seat belt sensor broke. The dealer was notified of the failure who stated that the vehicle was not under any warranty for the failure to be repaired and offered no assistance. The manufacturer was made aware of the failure. The failure mileage was 111,530 and the current mileage was 111,570.
The contact owns a 2001 Ford Mustang. The contact stated that the front driver seat belt was stuck in a partially retracted position. The contact also stated that the seat belt would not pull out any further or retract any further. The vehicle was not taken to have the failure diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 11,000.
The front seat belt retractors are defective in design. The seat belt twists inside the retractor, making it very difficult to use for its intended purpose. The seat belts will not retract properly and get stuck causing passengers not to be properly restrained. Consumer took vehicle to dealer for warranty repair, however the dealer refused to repair vehicle under warranty. The failure began approximately 1-2 months after purchase and has worsened over time. Problem has gone unremedied by manufacturer or dealer.
- La Crescenta, CA, USA
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My wife and I were involved in a hit and run incident while traveling southbound on I-75 just South of delk road in marietta ga. The driver of the other car caused us to begin a series of oversteer corrections which ultimately led to the car loosing complete traction and making two complete revolutions while exiting the road towards the grass shoulder. We exited the road going backwards and proceeded to hit a 6' deep culvert and cause the car to become airborne. Upon the initial impact my wife's safety belt which had been properly secured until the impact, released and caused her to come out of her seat. After landing and then coming to rest violently I immediately checked to make sure she was alright and was in question of why her belt had detached from the receiver. The was no visible damage to the mechanism, however upon initial impact I distinctly remember hearing a metallic "clink" noise followed by my wife coming out of her passenger seat. This was noted in the accident report and was described to all first responders on site.
I recently bought a 01 Mustang with 103K miles on it. Not 2 days later the passenger seat belt stopped working. I took it down to our local Ford house and they told me it was just odd that it happened to break and would cost 300 dollars to change the seat belt. I did some research online and find that many people have this problem. Either the seat belt locks up and takes a while to straiten back out or like mine it just stops working. One post on a forums said that his 2003 Mustang's went out before 50000 miles. I think this should be changed by the dealer because if it is happening so much it is obviously a defect. I have a 95 thunderbird and 01 Alero that still have their seat belts working perfectly. Thanks for your time on this matter.
The contact owns a 2001 Ford Mustang. While driving 30 mph, the contact noticed that the check engine light illuminated on the instrument panel. The vehicle was taken to a local mechanic and the contact was informed that the filler tube needed to be replaced on the fuel system. After the vehicle was parked, she smelled gasoline on her driveway. The vehicle has not been diagnosed by the dealer. The current mileage was 61,410 and failure mileage was 60,000. Updated 10/14/08 the consumer was told the material used for the parts that had to be replaced had rotted over time. The drivers side seatbelt was not retracting and releasing. The headlamps had to be replaced because a haze file had formed on the inside. Updated 10/16/08.
Complaint regarding safety issues with Mustang seat belts. There were consistent problems with the seat belts. The dealer provided two seat belt extensions to solve the problem. No fix would remedy the problem.
A D V E R T I S E M E N T S
- Marianna, FL, USA