This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ford Mustang. The contact stated that NHTSA campaign number: 15V319000 (air bags) exceeded a reasonable amount of time for repair. The dealer stated that the part was not available for repair. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 04/04/16 updated 04/05/16.
Takata recall. I have received a recall notice 8 months ago but Ford keeps telling me no parts are available and to just drove carefully ! they sold me this car and will not try to help me with this serious problem. They will not even give me a fair trade in price for this$40000 vehicle. I live in South Florida a dangerous driving area when will this problem be resolved. I am very scared to drive my car ! can you all help? thank you. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Takata recall - I am currently importing my vehicle into the us, and as such need to register it in the state of Texas. I spoke to someone via the NHTSA hotline, and she instructed me that in order to register my car with an open recall in the state of Texas I will need to first file a complaint here. The status of my recall is currently showing as "12- recall incomplete. Remedy not yet available. " so the recall cannot be completed as parts are not yet available. I need confirmation that yes my vehicle can be registered in Texas with no problems. Thank you.
Takata recall. The contact owns a 2014 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available.
It has been 6 months since the takata air bag recall on my car. This car has been rendered useless since the risk of driving this is death. Why does the ntsha not hold Ford or takata responsible for this" why has the government ageny have no teeth" Ford nor ntsha has taken any initiative in getting a resolution for this. Looks like no solution in sight!!!!! I guess it is cheaper to pay off law suits than fixing the outstanding recalls.
- Chesterfield, MO, USA
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Takata recall. The contact owns a 2014 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. The VIN was unavailable. VIN tool confirms parts not available.
Takata recall it's been six months since I received a safety recall notice from Ford regarding NHTSA recall 15V-319, and I am still waiting on the repairs. My local dealer tells me they have received no parts from the manufacturer and have completed zero service appointments related to this recall. This is despite the fact that I live in a southern gulf coast state, which should make my vehicle a priority. In the recall notice, Ford pledged to provide "the highest level of service and support." Instead, they've provided no service and no support. I'm fortunate that I've never had my airbag deploy, but I'm frustrated by the apparent lack of any further commitment from Ford to fix this problem.
Takata recall. The contact owns a 2014 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall.the contact owns a 2014 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2014 Ford Mustang. The contact received a notification of NHTSA campaign number: 15V319000 (air bags) however, the part for the recall was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2014 Ford Mustang. The contact received a notification of NHTSA campaign number: 15V319000 (air bags); however, the part for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms part not available.
Takata recall. My complaint centers around the fact that Ford is dragging its feet about honoring the recall. Ford has put us in a catch-22 situation. We are risking our lives every day by driving this defective and dangerous car and we can't buy a new car because dealers won't take it in trade. Today I visited brandon Ford, one of the largest Ford dealers in the us. I tried to trade our Mustang in on a new one and they wouldn't even talk to me. They would be glad to sell me a new car, but refused to take the trade because the recall renders it worthless. The sales guy said they cannot resell the car and would send it to the auction for pennies on the dollar. He also said that Ford has no plans to make the repairs and that any dealer that says they have a repair schedule is lying. I beseech the NHTSA to force Ford to make the repairs on our car now or else demand that their dealers give us what the true, fair market value would be if the car had not been recalled. Ford Motor Company should not be permitted by the federal government to "play" its customers and endanger their lives. Thank you.
Takata recall : I got in a small accident and the airbag deployed and it caused me to receive a laceration and fracture on my nose. My car was in motion in a parking lot
"takata recall". Ford refuses to fix, replace or buy-back my 2014 Mustang after 6 months of making payments and being unable to use the vehicle for its intended purposes. In a conversation with the dealer, they said to call Ford and I did today only to be told, in spite of federal law. They won't help. Can you?
Takata recall. The contact owns a 2014 Ford Mustang. The contact received notification for NHTSA campaign number: 15V319000 (air bags) and the dealer was unable to supply the part from the manufacturer. The contact was unable to determine when the recall repair would be completed. The manufacturer indicated that the parts might not be available until mid April of 2016. VIN tool confirms parts not available.
The contact owns a 2014 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Takata recall - the dealer has no parts to fix my car. The recall has been in effect for over a year now. This is a known issue that can kill someone if the air bags inflate. If I cannot get my car repaired then why can't the dealership be forced to replace it or buy it back" what is my recourse? the U.S. goverment collected millions in fines from takata. Where is the justice for the consumer"
Takata inflators was notified by Ford in July of 2015 that car was to be recalled when I contacted Ford yesterday, they said they don't know when they will fix the car...maybe in July of 2016 this is dangerous and unacceptable what is being done to protect me and getting this recall done?
I was in a car wreck recently and my 2014 Ford Mustang was totaled and my airbags did not go off. I could have been seriously injured concidering what happened with my car.
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- Hiawatha, IA, USA