Immediately after purchasing 2009 Ranger XLT, noticed excessive dirt on front wheel rims. Complained about it to dealer first time I took the truck in for an oil change, also complained that I wasn't getting mileage expected. Was told it was just brake dust, it would easily come off with tire cleaner & hose, & truck needed to be broken in for mileage improvement. I kept complaining that brake dust seemed excessive to me, never had problem before. Installed ceramic brake pads, didn't help. Within first year noticed steering wheel vibrating & dealer said I had to have new pads & rotors $400. I complained again that something else must be wrong with brakes. I don't drive dusty roads, don't ride the break, don't drive excessive miles (72,000 in 5 yrs.). within 6 months noticed steering wheel vibrating when stopping, soon needed pads & rotors again. Have had to have 5 brake jobs in last 5 years costing me over $2000. Have taken it to Ford dealers & independents each telling them I want it solved, not just to slap on new parts. No one bothers to listen to me, charge me over $400 each time & 3-6 months later the rotors are warped again and brake pads wear out soon after. "brake dust" had ruined rims on the truck.

- Lansing, MI, USA

The contact owns a 2009 Ford Ranger. The contact stated that when depressing the brakes, the steering wheel would shake abnormally. The vehicle was inspected by the dealer and the contact was advised that the rotors would need to be turned. In addition, there was coolant leaking from the vehicle and bubbling through the head gasket when the vehicle was in motion. The dealer repaired the steering failure but advised that the head gasket and coolant failure was normal and did not need repairing. The failure mileage was 1500.

- Epping, NH, USA