This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2009 Ford Ranger. The contact received notification of NHTSA campaign number: 17V024000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (all american Ford of hackensack, 520 river St, hackensack, NJ 07601, (201) 487-6700) was unable to verify when the remedy and parts would be supplied from the manufacturer. The manufacturer was contacted. The contact was not experiencing a failure. VIN tool confirms parts not available.
The contact owns a 2009 Ford Ranger. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (apple Ford, 8800 stanford blvd, columbia, md 21045 (866) 841-9642) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact recently received a postcard from tk holdings, alerting him that they filed for bankruptcy. The VIN was unknown. The contact had not experienced a failure.
Takata recall. The contact owns a 2009 Ford Ranger. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Ramey Ford princeton (498 courthouse rd, princeton, wv) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takatqa recall. In July, 2016 I received a letter from Ford Motor Company advising me of the recall on my Ford Ranger due to the takata airbag inflator safety issue, but giving no additional information. On December 28, 2017, (17 months later) I received a follow-up letter saying that parts are still not available, but until parts become available I should not allow anyone to set in the front passenger seat. The letters give no estimation of when the parts may become available. This delay in repairing a deadly serious defect is unacceptable! this makes my Ranger practically unusable since I cannot allow a passenger in that seat nor can I put a briefcase or other object in the seat since either action could cause the airbag to inflate in an accident. Thank you.
Takata recall I own a 2009 Ford Ranger. Around June 2016 I was notified that the takata airbag has been recalled and Ford will replace it. I checked their website continually to get the latest update and nothing had changed. In December 2017, I received a letter stating that the airbag may rupture during deployment so it is advised that no one be allowed to sit in the passenger seat until the airbag has been replaced. It also stated that remedy parts have been delayed and will be available for certain vehicles in spring 2018. I contacted Ford for further information. I asked if my vehicle airbag will be replaced in spring and if not, then when. They stated that they did not have any further details than what was stated in the letter. I then informed them that I need my passenger seat to be available for business purposes and that either they should remove the airbag, provide me with a loaner vehicle, or pay for any out of pocket expenses that I may incur for having to rent another vehicle for business purposes or for having to hire uber for passengers. They stated that they would not offer me any assistance other than replacing the airbag, which they will not even provide me with a date or time frame of when that will occur. When I originally purchased my vehicle, I purchased a 2 seat vehicle. It has now become a 1 seat vehicle according to Ford's letter, which is not what I purchased. I have been driving around with passengers during the period June 2016 to Dec 2017 unaware of the risk because Ford failed to notify me of the danger until Dec 2017. Thankfully, there has been no situation that would have caused deployment of the airbag. It has been 1 1/2 years and Ford has done absolutely nothing to remedy this situation. They placed a faulty airbag in my vehicle and they have made it my problem. Ford is unwilling to correct their problem.
- San Francisco, CA, USA
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The contact owns a 2009 Ford Ranger. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A dealer was not contacted. The manufacturer was made aware of the issue and stated that parts would become available for certain vehicles in the spring of 2018. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2009 Ford Ranger. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called truck city Ford (15301 South interstate 35, buda, tx 78610) and maxwell Ford (5000 S ih 35 frontage rd, austin, tx 78745) and was informed that the parts were not available for the recall remedy. The manufacturer was notified and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owned a 2009 Ford Ranger. While driving approximately 35 mph, the vehicle crashed head on into a second vehicle. The contact's vehicle sustained severe front end damage. The driver's side air bag did not deploy. The driver sustained back and neck injuries, which did not require medical attention. The vehicle was destroyed. A police report was filed. The vehicle was towed to Firestone Inc bia where it was diagnosed that there was a faulty sensor. The manufacturer was not notified of the failure. The contact also indicated that the driver side air bag was replaced in 2010 by the dealer after hitting a deer. The VIN was not available. The failure mileage was 50,000.
Takata recall. The contact owns a 2009 Ford Ranger. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (shults Ford Lincoln, 10401 perry hwy, wexford, pa 15090, (724) 934-2388) stated that the parts would be available in fall of 2017. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
My vehicle is part of the air bag recall re: Takata manufactured air bags. I have not received notification from Ford that a replacement part is available. It has been nearly 18 months since this recall. Where is my replacement passenger side air bag?!
Takata recall. The contact owns a 2009 Ford Ranger. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Kissleback Ford (1118 13th St, St cloud, fl 34769 407-892-2141) was contacted and confirmed that the parts were not available. The manufacturer was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available/ parts distribution disconnect.
I received a recall notice about my 2009 Ford Ranger passenger side defective airbag inflator. I went to www.airbagrecall.com to find an authorized dealership to replace the defective airbag inflator on the passenger side. I made an appointment at the bill talley Ford, Inc. 6280 mechanicsville turnpike, mechanicsville (804) 746-2000. I brought my truck in on Thursday, November 30, 2017. I was told by the service manager that the airbag inflator replacement part would not be available until three years from now. My truck did not get an airbag inflator replacement part.
I received a passenger side air bag recall from Ford several months ago. Ford stated they would contact me when the repair parts became available. They never did. Recently I received a letter from tk holdings Inc., (representing takata corporation) that they have filed for chapter 11 and that I should contact my dealer to get the repair done. I made an appointment with galpin Ford on 11/28/1017 to get the necessary repair. They called me back and stated that no parts were available to fix the issue. So. I am knowingly driving around with a dangerous potentially lethal issue with no recourse. I feel that if Ford cannot fix my truck (bought new from Ford) that they should buy the car back from me or replace the truck as if a lemon law applied. The value of this truck has been substantially lowered by Ford's negligence.
I received a notice in the mail in March of 2017 notifying me of an airbag recall and that I would be notified when the parts become available. It has now been 8 months that I have been driving a vehicle which has these dangerous effects, god forbid something happens to set off the passenger frontal airbag. Please, is there anything you can do to expedite the replacement of this recalled airbag? safety recall notice 17S01 / NHTSA recall 17V-024.
'takata recall'. I have called lake keowee Ford in seneca and edwards Ford in walhalla both in SC and they said they didn't have any and got my name and number about 6 months ago and I have not heard anything from either dealership. I have called back a couple times and they say they haven't got any. I would like for this to be fixed. I am getting the run around and I am getting aggravated. Your help would be appreciated.
Takata recall. The contact owns a 2009 Ford Ranger. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke with honolulu Ford (1370 N. king St, honolulu, hi 96817) who stated that parts were not available. The manufacturer stated that they were waiting for parts and the contact should continue to drive the vehicle. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2009 Ford Ranger. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer folsom lake Ford (12755 folsom blvd, folsom, ca 95630) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2009 Ford Ranger. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called sames Ford (6001 san dario ave, Laredo, tx 78041; 877-235-0684) and was informed that the remedy for the recall was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Tenafly, NJ, USA