This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2010 Ford Ranger. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata Recall. The contact owns a 2010 Ford Ranger. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Constituent writes regarding assistance with getting his air bags repaired on his Ford Ranger. The consumer stated the dealership exceeded a reasonable amount of time completing the recall repair.
2010 Ford Ranger. Consumer writes in regards to passenger side airbag safety recall. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.
Takata recall. The contact owns a 2010 Ford Ranger. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
- Pennsville, NJ, USA
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Takata recall. The contact owns a 2010 Ford Ranger. The contact received a recall notification for NHTSA Campaign Number: 19V001000 (Air Bags) and 21V158000 (Air Bags) however, he was unable to drive to the dealer for the recall repair as there were no roads in Juneau, Alaska that led to the dealer who was 600 miles away. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were notified of the issue and a case was opened. The contact was still awaiting a call back from the manufacturer. The contact had not experienced a failure. Parts distribution disconnect for 19V001000 (Air Bags). VIN tool confirms parts not available for 21V158000 (Air Bags).
Ford has known for several years that Ford Rangers (2010) have defective air bags. Two years ago Koons Ford in Annapolis replaced my driver's side air bag. Now my driver's side air bag needs to be replaced (now), yet Ford won't give me a date when work can be completed. Koons Ford in Annapolis says Ford told them they are not providing replacement airbags for Ford Rangers now or in the near future. Ford also told me directly "they have no idea" when Ford Ranger air bags will be replaced. This safety driving health hazard has gone on long enough. I shouldn't have to drive a car with a defective air bag year after year, after year, since ownership. Please email me back letting me know you contacted Ford and a "DATE" they will do "Legally Required Repair Work", Thank you
On 9/11/2010 we were sold a Ford Ranger that had an outstanding takata air bag recall and also had a rusted through frame and body. We took pictures and returned the truck to the dealer on 9/14/2010. The dealer will not accept the truck back and will not recall the loan even though we were not made aware of the deficiencies or the outstanding recall.
I keep receiving a recall letter for this vehicle. We took it in to our local dealer and they told us that the vehicle has been reconstructed with older parts and that part of the vehicle is a 2010 and part is a 2005. They said the airbag will not fit because that part of the vehicle is 2005. I think there are two VIN numbers of various parts of the vehicle. What should I do?
Takata airbag, I received my recall notice from Ford, I called their phone number on Dec. 10, 2018 for assistance, as we do not have a local dealership on our island in Alaska. I was forwarded to kendall Ford in anchorage. On Jan.2,2019 forwarded me to kendall Ford in wassilla ak. On Jan.4,2019 I was advised to provide my mechanic here in ketchikan the recall info, I did, and have him order the parts, I would have to pay for installation, then forward the invoice to kendall Ford in wassilla for reimbursement. Feb.26,2019 called my mechanic, he stated he had got any response. Feb.28, receved call from mechanics office, she had talked to kendall Ford in wassilla, informed no procedure in place yet for remote locations, but expected something in place within a month or so. She asked me to call her on Apr.1,2019 unless she called before that. 1apr. Called mechanics office, I was informed she had talked to kendall Ford in anchorage on Mar.29,2019. She stated that one air bag would be shipped for them to install as a trial, and that she hoped to have more info in 2-3 weeks. Apr.5,2019 I called kendall Ford in wassilla was told it should not be this hard and that the handling of the recall in remote sites had been transferred back to kendall Ford in anchorage, ak. So I am no closer to getting my truck fixed than I was in Dec> 2018. Ford is failing at this.
Takata recall - notified that vehicle was recalled for takata airbag but have not received any information about when/how to have the airbags replaced.
Called evergreen Ford, issaquah, wa to comply with safety recall notice on 06/26/2018 was told I would receive a call from monica. No call and follow-up on 07/11/2018 and told that that my vehicle was on a waiting list. As of 10/29/2018 still no call or date for repair.
Takata recall. I have received two recall letters from Ford. Each time I took it to brinson Ford in athens tx and was told that even though the letter stated that the parts were available, they could not get them and they were backordered. I need to get this taken care of since my wife will nt ride as a passenger until it is fixed.
2010 Ford Ranger. Consumer writes in regard to safety airbag recall. The consumer was unable to locate a dealer that was willing to promptly complete the recall repair.
""takata recall" we have been receiving the recall notice in the mail from NHTSA now for over two years. We have been calling our local Ford dealership to get the truck scheduled for the recall and they keep telling us they do not have the part in. We were finally able to schedule an appointment on 06/08/18 at the dealership but when we showed up they said they made a mistake because they had some parts but they were all out. They told us they would schedule us as soon as they got the part in and that we were put us on a priority list. We still have not heard back from them!! Ford told us not to drive the truck because of the recall which we have not in two years!!!!! it's frustrating to have a truck that you cannot drive because we cannot get Ford to fix the airbag issue.
Takata recall. The contact owns a 2010 Ford Ranger. The contact received notification of NHTSA campaign number: 18V046000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Clay maxey Ford of berryville (located at 706 w trimble ave, berryville, ar) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. Updated 11/28/18
Takata recall. The contact owns a 2010 Ford Ranger. The contact received notification of NHTSA campaign number: 18V046000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (apple Ford of lynchburg, 2113 lakeside dr, lynchburg, va 24501, (434)-385-5012) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2010 Ford Ranger. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Antelope valley Ford Lincoln (1155 auto mall dr., lancaster, ca 93534, (888) 415-0959) was contacted and confirmed that the part was not available for the recall remedy. The manufacturer was notified and was not able to confirm when the part was to become available. The contact had not experienced a failure. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Bellingham, WA, USA