This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2011 Ford Ranger. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (riverside Ford Lincoln, 2089 riverside dr., macon, ga 31204) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 Ford Ranger. The contact received notification of NHTSA campaign number: 16V384000 (air bags). An unknown dealer was called and stated that the parts were not available. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
Airbag recall - notice 16S26 recall 16V-384 received notice about recall dated April 2018. Called local Ford company - crossroads in kernersville, nc and was told they did not have the part...they suggested that I go to another dealership. I then called Ford company who contacted this dealership and was connected back to the manager (bill) who told me that the part would be ordered and he would contact me once it was in. This was on 4/16/2018....today it has been a month and I have not heard anything from anyone about this. The letter indicated that the parts were available and this recall would be replaced free of charge (parts and labor).... there seems to be some sort of delay. So I am now reporting this *issue* to you....I would indeed appreciate a prompt response and would like this done before something happens.
Takata recall - it has been nearly two years that we have been trying to get the airbag taken care of. The Ford dealer says that it has not been able to get the parts needed to fix and Ford's customer service recall line says that there is no anticipated date for the parts to be available. This is ridiculous - Ford is not putting enough resources into this to have it taken care of and thereby leaves my family with a choice of having a vehicle that is not usable or in the alternative put ourselves in serious danger. The NHTSA should do something about this,
Ford sent a letter (April 2018 - just over a week ago) indicating the airbag issue: NHTSA 16V-384 could now be repaired by their dealership (kings colonial Ford - brunswick, ga). When I called to make an appointment, the service department indicated that they do not have the parts to do the repairs and they have no idea when they will have the parts. It is now 2 years down the road since the air bag issue surfaced and there is still no hope of repair. Folks: This is bordering on absurdity !!!!!!!!!!!!!!!
- Brunswick, GA, USA
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"takata recall" 04-26-2018 second complaint same vehicle. Safety recall notice 16S26 / NHTSA recall 16V-384 Ford has still yet to rectify the passenger airbag inflator in my truck and its been on recall since June 2016. This is very unacceptable..
Taka recall early this month (April) I received a letter from Ford telling me parts were now available to replace the passenger side airbag in my 2011 Ford Ranger under NHTSA recall 16V-384, safety recall notice 16S26. Today I called the service departments of four dealers in my area--two answered the phone and each said they have not yet received the parts.
Takata recall. The contact owns a 2011 Ford Ranger. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (desoto Ford, 3039 SE hwy 70, arcadia, fl) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2011 Ford Ranger. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (mccombs Ford, 7111 northwest loop 410, san antonio, tx 78238, 210-481-9046, (877) 272-2124) confirmed that parts were unavailable and was unable to verify when they would be supplied from the manufacturer. The contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted to determine if they could verify when the part would be supplied to the dealer. The contact was not experiencing a failure. Parts distribution disconnect.
"takata recall" I received a letter from Ford dated April 2018 stating that the passenger airbag inflator was now available. I called mullinax Ford in kissimmee, Florida and was told that Ford has not sent the inflators to them yet. I have been waiting for over a year to have this fixed.
Takata recall. The contact owns a 2011 Ford Ranger. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (jarrett Ford, 38300 dick jarrett way, dade city, fl) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. Contact received a letter from Ford station parts are available however parts are still unavailable.
The contact owns a 2011 Ford Ranger. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (maxwell Ford, 5000 South interstate 35 frontage road, austin, tx 78745, (512) 443-5000) and was informed that the parts were not available. The manufacturer was not contacted. The contact visited the Ford website, but was unable to make contact with Ford. The VIN was unknown. The contact had not experienced a failure.
Takata recall. The contact owns a 2011 Ford Ranger. The contact stated that the passenger side air bag indicator was illuminated. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called two local dealers: Advantage Ford of stuart (4000 SE federal hwy, stuart, fl 34997 34997, (772) 287-0955) and grieco Ford delray beach (3000 S federal highway, delray beach, fl 33483 (877) 874-6136). The contact was informed by the dealers that the parts were not available and to try back later. The manufacturer was not notified. The failure mileage was unknown. Parts distribution disconnect.
Takata recall. The contact owns a 2011 Ford Ranger. The contact received notification of NHTSA campaign number: 16V384000 (air bags), which indicated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not notified. The contact was concerned for her safety, but had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2011 Ford Ranger. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for the repair. The contact received the recall notification August of 2017. The dealer auto nation Ford littleton (8252 S broadway, littleton, co 80122) stated that the parts were unavailable for the recall repair and unable to confirm a date of when the remedy parts would become available. The manufacture was not made aware of the issue. The contact had not experienced failure. VIN tool confirms parts not available.
Takata recall. I received notice of airbag defect dated June 1, 2016. I consistently check he Ford dealership but I'm told they have received no replacement parts.
Takata recall: We received the notice in July 2016 and called dealer multiple times / went down to the dealer that we purchased the vehicle from and there was no response other than they don't have the parts. We called 8/22/16, 1/31/17 and 11/8/17. To date we have not received any reply to our messages or follow-up.
The contact owned a 2011 Ford Ranger. While driving approximately 25 mph, the contact crashed into another vehicle. The air bags failed to deploy. There were no warning indicators illuminated before or after the failure. There were no injuries and a police report was filed. The vehicle was towed to an independent mechanic where the vehicle was deemed totaled. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer was not notified of the failure. The contact was not aware of any recalls on the vehicle at the time of the failure. The approximate failure mileage was 100,606. The VIN was not provided.
Takata recall. The contact owns a 2011 Ford Ranger. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Vista Ford Lincoln woodland hills (21501 ventura blvd, woodland hills, ca 91364) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Irwinton, GA, USA