CarComplaints.com Notes: Most people need a car where the coil springs don't puncture or shred tires while driving. The Taurus fails in that respect.
The 1999-2003 Ford Taurus has a huge problem with coil springs breaking, which can puncture or even shred tires while driving.
The US government spent THREE YEARS (2008-2011) investigating the 2002-2003 Taurus coil springs. Although Taurus/Sable from earlier years were recalled, ultimately the NHTSA did not force a recall. They determined that because there had been no deaths & very few bad crashes & injuries, the broken coil springs defect was no big deal & not a safety defect. Tell that to all the owners who had close calls...
10.0
really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
73,219 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2002 Ford Taurus front driver side coil spring broke and punctured my front driver side tire. I just returned from a short trip and heard a loud "bang" after the car had been sitting for 10-15 minutes. The result was a deflated front tire and I could see the sharp point of the spring had punctured the tire. I contacted Ford customer service who advised they would not cover the repair because the vehicle was outside of warranty. Had to replace both coil springs (they only come in sets of two), struts, and sway bar links, and one tire at cost of $631.80. Old parts are available and in my possession. I heard there was a recall on '99-2001 models but feel my 2002 model matches the exact description of the recall just announced for this problem.
My tauraus experienced a strut coil failure which resulted in the cutting the inside wall of the right front tire. Both struts had to be replaced as well as the tire. If this had happened the highway it wuld have been extremely dangerous.
- Pittsburgh, PA, USA
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A D V E R T I S E M E N T S
- Canton, MI, USA