Notes: Most people need a car where the coil springs don't puncture or shred tires while driving. The Taurus fails in that respect.

The 1999-2003 Ford Taurus has a huge problem with coil springs breaking, which can puncture or even shred tires while driving.

The US government spent THREE YEARS (2008-2011) investigating the 2002-2003 Taurus coil springs. Although Taurus/Sable from earlier years were recalled, ultimately the NHTSA did not force a recall. They determined that because there had been no deaths & very few bad crashes & injuries, the broken coil springs defect was no big deal & not a safety defect. Tell that to all the owners who had close calls...


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
52,410 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Taurus windows / windshield problems

windows / windshield problem

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2002 Ford Taurus Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #10

Dec 012005

Taurus 6-cyl

  • 47,000 miles


2002 Ford Taurus front right side spring broke. ** answer required*** the windshield had to be re-sealed due to water leaking inside the vehicle. The motor assembly had to be replaced for the heater. The consumer discovered there was a recall for the coil springs as well as the windshield problem that she was experiencing. The consumer felt she should not have been charged for the problems that she was experiencing because of the recalls.

- Dannemora, NY, USA

problem #9

Jul 072005

Taurus 6-cyl

  • Automatic transmission
  • 73,000 miles
2002 Ford Taurus, the consumer stated she purchased the vehicle used. She did a car fax report before buying the vehicle and all the maintenance that had been done was done by the Ford Motor Company. This car has Ford motor parts on it. When it rains it leaks into the passenger floor board. The water was about one inch deep in the floor board yesterday. The consumer called the dealer where she purchased the vehicle from and they said there was no recall. The consumer had her insurance company to see if there was any recalls. They told the consumer there was the recall number is 03V087000. This recall was on the windshield, leaking. There were also two other recalls numbers 04V106000 service brakes wiring and 02V266000 brake pedal. The consumer wanted to know why her vehicle was not included in the recall.

- Taylors, SC, USA

problem #8

Oct 272004

Taurus 6-cyl

  • Automatic transmission
  • 63,000 miles
There is water on the front floor, mainly passenger side after a rain. The dealer says that my Taurus is not a part of any recall. NHTSA campaign id number: 03V087000 states that 2002-2003 Taurus are affected. My windshield, apparently is leaking, but my VIN # does show up as part of the recall. The vehicle was purchased used but has not been involved in any accidents. The dealer has only offered to repair the problem for a fee.

- Silver Creek, GA, USA

problem #7

Jun 012004


  • miles


In heavy rain storms water leaked from the windshield. There was squeaking and rattling. Consumer stated that she had not heard wind noise. Recall 03vo87000 was issued.

- Schaumburg, IL, USA

problem #6

Jun 152004


  • Automatic transmission
  • 54,000 miles
The consumer stated the windshield leaked. The vehicle was already in for recall 03V087000. The consumer stated the vehicle was tested for leaks during the recall, however, the windshield still leaked. Provide further details.

- Westminster, SC, USA

problem #5

Mar 222004


  • miles
When driving the vehicle in the rain the windshield would leak rain into the vehicle. The consumer had made contact with the dealership about this issue.

- Franklin, MA, USA

problem #4

Jan 032004

Taurus 8-cyl

  • Automatic transmission
  • 43,000 miles


I bought my car new in Nov 01. I noticed a stale smell and complained to the dealer and they changed a filter. Two days later the smell was back. This month, after a heavy rain, there was 1 1/2 inches of water on my passenger floor and water in my heater blower which within a matter of minutes killed my blower on all positions but high. I called Ford and they said there was no recalls on my vehicle. I did some research and found that my car was manufactured in Oct 01 and there was a recall on the windshield. I took the car to the dealership and they told me it was probably not the windshield put a design flaw and they had a kit that would fix the problem and they would put a new blower in. I informed them that I was not going to pay anything for this they said they would contact the rep. I scheduled an appointment and in the meantime called Ford and told them that I was not paying for it because it was a design flaw. I talked with gloria and she took all the information and she told me that she would advise the dealership and also throw in a carpet shampoo and deordorizer treatment. When I picked my car up I was charged $36.66 for a consumer co-pay and I had to pay it or I could not have my car.

- Perrysville, OH, USA

problem #3

Aug 072003


  • miles
The consumer received a recall notice in April 2003 for the windshield. The windshield was scratched, D crooked, leaked water and the clips fell off. Please fill in additional information. Dealer was made aware of the problem. The dealer, pecheles Ford Washington North Carolina. Service director bill howard. 252 946 9104.

- Bath, NC, USA

problem #2

Jul 312003


  • miles
No parts available! the consumer received a recall for the windshield; recall number is 03C03. It has been three months. Tom addis, lake city Ford hwy 95, coeur D'alene Idaho 83814. 208 664 9211 service manager is josh.

- Kellogg, ID, USA

problem #1

Apr 042003

(reported on)


  • miles
The dealer refused to honor recall 03 V 087 000, because they were backed up with other warranty work.

- Willow Springs, MO, USA

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