My wife and three daughters, ages 11, 9, and 6, were involved in a major crash. An elderly male traveled thru a steady red traffic signal and struck the passenger side of my wife's vehicle as she was crossing the intersection with a green traffic signal. After impact, they were pushed head on into a traffic standard (which was taken out completely) and then into a telephone pole, also head on. Not one airbag deployed. The vehicle is supposedly equipped with front and side airbags. In March of 2014 there was a recall concerning the airbags not deploying in these vehicles (# 14V118000). I have owned this vehicle since new and did return it to the dealership in may of 2014 for the recall shortly after receiving notification. I was advised that it was taken care of.

- Swarthmore, PA, USA

My car has a warning on it to service air bags! the dealer wants to charge me $150 to have it looked at! I do not believe I should have to pay a fee for this! it is not like I have overused my airbag!

- Saginaw, MI, USA

GM recalled and fixed the airbags in this vehicle. Now 3 months later the error light is coming back on. Lambert Buick GMC in cuyahoga falls Ohio is telling me that a common faulty design issue with a sunroof drain is leaking all over the electronics and shorting out the airbag system (2/5/2016). Error code B0088 - "service airbags soon". they want me to fix it - GM is not covering.

- Stow, OH, USA

Air bag sensor warning light came on, carried it to fowler Buick GMC in August, 2015, system was reset. 2 weeks later, light came back on, went back to dealer, had air bag sensors replaced in drivers seat and passenger seat, which cost $1310. 2 weeks later warning light comes on and goes off several times when driving. Dealer service cannot find cause but informs me to that air bags will not deploy when warning light is on. 2012 Acadia has 81,000 miles on vehicle and I do not want to trade again. I would like to know what options I have since there appears to be nor call for this problem

- Florence, MS, USA

The contact owns a 2012 GMC Acadia. The contact received a notification for NHTSA campaign number: 14V266000 (air bags). However, the part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Updated 1/7/15 updated 03/03/15

- Daniel Island , NC, USA

I purchased my GMC Acadia denali in August of 2012. Within just a few months, the service air bag light came on when I started the vehicle. It never went off until I took the vehicle to have it serviced. The dealership repaired it under warranty and within a few weeks it came back on. Service trip #2 they got it to stay off for a short time again. Service trip #3 they decide they should replace the drivers air bag to correct the problem. Since the replacement I have taken my vehicle back in at least 2 other times.on March 25, 2014 I got my vehicle serviced and the light had been on the week prior but was off on this day. I did advise them of the problem and they said they had not heard of the recent recall. Well today 4/4/14 the service air bag light is on again. I just called them and they said I would get my notice in the mail from GM and they are ordering parts. Whatever that means. I only have 11463 miles on my vehicle and this is a serious issue to me.

- Decatur, IL, USA

Note this vehicle has experienced six 'service air bag' faults in 18K miles. On fault, the airbag system is rendered inoperable and will not deploy in the event of an accident. This is being noted as a preemptive safety related issue that should be investigated further.

- Apex, NC, USA

The contact owns a 2012 GMC Acadia. The contact stated that the air bag light illuminated. The vehicle was taken to the dealer where it was found that the air bag needed to be replaced. The vehicle was repaired but the failure recurred. The contact also mentioned that the failure occurred approximately eight times. The manufacturer was notified about the failure. The failure mileage was 44,085...updated 03/18/14 the air bag issue was resolved. Updated 03/20/14

- New Castle, WA, USA

Without probation, air bag light comes on and stays on either until I turn car off or if car sits overnight. I do believe the airbag can deploy when the light is on if we were involved in a crash.

- College Station, TX, USA

The contact owns a 2012 GMC Acadia. The contact stated that while driving 30 mph, the air bag light illuminated. The contact was informed by onstar that in the event of a crash, the air bags would not deploy or may deploy erroneously. The vehicle was taken to the dealer where the air bag cables were reset. The vehicle was repaired but the failure recurred. The manufacturer was not notified. The failure mileage was 16,519. The VIN was unavailable.

- Pace, FL, USA