really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
29,882 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 GMC Acadia seat belts / air bags problems

seat belts / air bags problem

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2012 GMC Acadia Owner Comments

problem #12

Nov 072016


  • 16,924 miles


My 2012 GMC Acadia was involved in GM safety recall 14030 in May 2014 concerning the 'service air bagż light coming on (NHTSA campaign number: 14V118000). Even though my vehicle had not had the problem, on 09/24/14 my dealer performed the recall by removing the driver and passenger side impact airbag (siab) wiring harness connectors and splicing and soldering the wires together. Yellow electrical tape was placed over the splices. Vehicle had 16,924 miles on it at that time. Shortly after the repair was done the 'service air bagż light started coming on. We quickly determined the light would go out if we "wiggled" the yellow tape under the passenger's seat. GM issued service bulletin 15536 in August 2015. They had received reports that, in some cases, the required repair for GM recall N14030 may have been incorrectly performed by the dealer service technician. Under this special coverage dealers were to remove the section of the wire with the faulty repair and re-connect the wires at no charge to the customer. GM identified all vehicles involved with 15536 by VIN on the applicable warranties section in GM global warranty management system. When I took my vehicle in to have the 'service air bagż light problem fixed, the dealer saw the light was on but their scan revealed no codes. He said this was not the same issue and my VIN was not included in the service bulletin anyway. The dealer nor GM customer service could explain why all vins involved with the original recall (14030) were not covered by 15536. This is a safety issue (air bags will not deploy with "service air bag" light on) and GM appears to have arbitrarily determined some vins had good repairs and some others may not. I think it is only fair and logical that all vins involved with recall 14030 should be included in service bulletin 15536 and request your help to make that happen.

- Bahama, NC, USA

problem #11

Sep 272016


  • 64,000 miles
The vehicle was in motion near an intersection and approaching the light to turn. ( near airport in raleigh nc) the front and side airbags failed to deploy during the crash. The other vehicle has been declared total loss and mine has significant damage and could be classified as total loss. There are personal injuries. I am attaching pictures of the vehicle and accident report.

- Cary, NC, USA

problem #10

Jun 142016


  • 23,000 miles
My wife and three daughters, ages 11, 9, and 6, were involved in a major crash. An elderly male traveled thru a steady red traffic signal and struck the passenger side of my wife's vehicle as she was crossing the intersection with a green traffic signal. After impact, they were pushed head on into a traffic standard (which was taken out completely) and then into a telephone pole, also head on. Not one airbag deployed. The vehicle is supposedly equipped with front and side airbags. In March of 2014 there was a recall concerning the airbags not deploying in these vehicles (# 14V118000). I have owned this vehicle since new and did return it to the dealership in may of 2014 for the recall shortly after receiving notification. I was advised that it was taken care of.

- Swarthmore, PA, USA

problem #9

May 012016


  • 41,058 miles


My car has a warning on it to service air bags! the dealer wants to charge me $150 to have it looked at! I do not believe I should have to pay a fee for this! it is not like I have overused my airbag!

- Saginaw, MI, USA

problem #8

Feb 052016


  • 50,000 miles
GM recalled and fixed the airbags in this vehicle. Now 3 months later the error light is coming back on. Lambert Buick GMC in cuyahoga falls Ohio is telling me that a common faulty design issue with a sunroof drain is leaking all over the electronics and shorting out the airbag system (2/5/2016). Error code B0088 - "service airbags soon". they want me to fix it - GM is not covering.

- Stow, OH, USA

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problem #7

Oct 232015


  • 81,000 miles
Air bag sensor warning light came on, carried it to fowler Buick GMC in August, 2015, system was reset. 2 weeks later, light came back on, went back to dealer, had air bag sensors replaced in drivers seat and passenger seat, which cost $1310. 2 weeks later warning light comes on and goes off several times when driving. Dealer service cannot find cause but informs me to that air bags will not deploy when warning light is on. 2012 Acadia has 81,000 miles on vehicle and I do not want to trade again. I would like to know what options I have since there appears to be nor call for this problem

- Florence, MS, USA

problem #6

Aug 042014

Acadia 6-cyl

  • miles


The contact owns a 2012 GMC Acadia. The contact received a notification for NHTSA campaign number: 14V266000 (air bags). However, the part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Updated 1/7/15 updated 03/03/15

- Daniel Island , NC, USA

problem #5

Dec 122012

Acadia 6-cyl

  • 4,000 miles
I purchased my GMC Acadia denali in August of 2012. Within just a few months, the service air bag light came on when I started the vehicle. It never went off until I took the vehicle to have it serviced. The dealership repaired it under warranty and within a few weeks it came back on. Service trip #2 they got it to stay off for a short time again. Service trip #3 they decide they should replace the drivers air bag to correct the problem. Since the replacement I have taken my vehicle back in at least 2 other times.on March 25, 2014 I got my vehicle serviced and the light had been on the week prior but was off on this day. I did advise them of the problem and they said they had not heard of the recent recall. Well today 4/4/14 the service air bag light is on again. I just called them and they said I would get my notice in the mail from GM and they are ordering parts. Whatever that means. I only have 11463 miles on my vehicle and this is a serious issue to me.

- Decatur, IL, USA

problem #4

Feb 242014

Acadia 6-cyl

  • 18,000 miles
Note this vehicle has experienced six 'service air bag' faults in 18K miles. On fault, the airbag system is rendered inoperable and will not deploy in the event of an accident. This is being noted as a preemptive safety related issue that should be investigated further.

- Apex, NC, USA

problem #3

Mar 012013

Acadia 6-cyl

  • 44,085 miles
The contact owns a 2012 GMC Acadia. The contact stated that the air bag light illuminated. The vehicle was taken to the dealer where it was found that the air bag needed to be replaced. The vehicle was repaired but the failure recurred. The contact also mentioned that the failure occurred approximately eight times. The manufacturer was notified about the failure. The failure mileage was 44,085...updated 03/18/14 the air bag issue was resolved. Updated 03/20/14

- New Castle, WA, USA

problem #2

Apr 102013

Acadia 6-cyl

  • miles
Without probation, air bag light comes on and stays on either until I turn car off or if car sits overnight. I do believe the airbag can deploy when the light is on if we were involved in a crash.

- College Station, TX, USA

problem #1

Nov 082012


  • 16,519 miles
The contact owns a 2012 GMC Acadia. The contact stated that while driving 30 mph, the air bag light illuminated. The contact was informed by onstar that in the event of a crash, the air bags would not deploy or may deploy erroneously. The vehicle was taken to the dealer where the air bag cables were reset. The vehicle was repaired but the failure recurred. The manufacturer was not notified. The failure mileage was 16,519. The VIN was unavailable.

- Pace, FL, USA

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