This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This vehicle is showing on dash that ( service air bags) why would this take place" it has 175,238 miles.is this a recall or what" --- please advise -- this come up about two weeks ago.
The side curtain airbags deployed coming up my driveway. There was no collision and my vehicle was traveling only 8 miles per hour. I have asked for explanation from the manufacturer on how the airbags deployed if they did not malfunction. They refuse to provide an explanation or proof my vehicle was tested.
Service airbag light on, spontaneously came on, and remains on at all times. Repair estimate from GMC dealer: Passenger front airbag $991.50 R rear sensor $500.85
The front passenger tire blew out causing me to run into the ditch. I was the only person in the vehicle but all the rear airbags deployed in the back but not in the front. The front seatbelts locked but not the back....
The contact owns a 2012 GMC Acadia. The contact stated that three days after the vehicle was purchased, the contact was unable to start the vehicle. The contact also stated that the check engine warning light later illuminated. The vehicle was taken to kindle auto plaza Ford (523 stone harbor blvd, cape may court, (609) 465-5000), where the starter, the timing chain and the transmission were replaced. Additionally, the air bag sensor light illuminated while driving at an unknown speed. The vehicle was taking to the same dealer, where the front passenger's air bag sensor was replaced. The sensor failure recurred several times and the dealer referred the contact to the NHTSA. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 91,000.
- Wildwood, NJ, USA
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On 2/6/20 after getting into my vehicle and turning on the ignition vehicle wouldn't start so the same day I had my vehicle towed to a certified dealer in union. At the dealer they first stated the ground wire to starter was chewed up so they replaced the starter and then a few hours later they stated no comunication with ECM & BCM. They then stated theyfound water intrusion on passage side fuse block that shorted out the ECM and BCM. At dealer they replaced fuse block, ECM and BCM. Well after $2027.05 later they was able to get my vehicle running again but now the car radio and my onstar in vehicle don't work, also traction control, ,stabilitrak, ABS & airbag service lights are on. Two weeks later my car battery died so I replaced dead battery with a new one. My thing is this if all these are issues that people all over are complaining about I truly think all these issues should be addressed and fixed a.S.a.P. before someone gets hurt or killed. By the way I just brought 2012 GMC arcadia on Nov.27,2019 and I shouldn't have to be going out of my pocket trying to get all these issues fixed.
Warning "service air bags" pops up; dealer says needs passenger presence assembly $200 and labor $500. Says air bag will not deploy. Also happened 1 yr ago but message went away until recently.
Service air bag message is on. There was a recall on other year models that caused this light to come on and I wondered if this was the same connector defect.
Passenger airbag going off warranting a service airbag message coming up. The module under the passenger seat was already replaced once during the summer of 2016 and is showing needs replaced again. Doesn't seem like we should keep having the same problem just a few years later.
The contact owns a 2012 GMC Acadia. The contact stated that the air bag warning indicator remained illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA campaign number: 14V118000 (air bags). The contact was uncertain if the failure was related to the 11 tsbs for the air bags. The manufacturer was notified of the failure. The approximate failure mileage was 47,000.
Service airbag light is on. Airbags will likely not deploy in the event of a crash. NHTSA shows a recall on this item for all 2012 Acadias; however, my VIN does not show up as a pending recall. GMC dealer and GMC both decline to address issue as a recall.
Vehicle jerks at certain speeds, oil in throttle body, slow changing gears, RPM's not adjusting correctly. This happens everyday usually between 30-50 miles per hour. Airbag light stays on at all times and never goes off.
The contact owns a 2012 GMC Acadia. While the front passenger seat was occupied, the service air bag indicator illuminated intermittently. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was notified of the failure and informed the contact to take the vehicle to the dealer for diagnostic testing. The manufacturer stated that the VIN was not included in NHTSA campaign number: 14V118000 (air bags). The approximate failure mileage was 114,000.
The air bag light has been going on intermittently since around 2013. The first repair was completed due to a recall notice back then. The light came back on again shortly after, repaired one more time. The air bag light came on a 3rd time, and vehicle was take to another GM service center for repair. They performed this repair in 2016, and noted they repaired a broken clip, but allegedly was a different problem that the one the recall addressed about 2 years prior. Now a few months after this last repair, the air bag light came on again. The GM service center is diagnosing a completely different problem than the first recall, and different than their last repair. This one they are noting a problem with the "right front side deployment loop" and recommend that the passenger seat air bag be replaced. As a consumer, whether the air bag light is "not part of the recall, and you can only get the recall work done once", this is extremely concerning that this vehicle has had so many issues with the safety devices at no more than 5 years of age. This should not be happening with any safety devices on any vehicle that is only 5 years old (although the air bag system has continuously been defective since age 1 of the vehicle). General Motors bears an enormous liability with selling vehicles that have continuous safety defects, especially at an early age of the vehicle.
I have repeatedly had problems with the airbag. It has been repaired 4 times and continues to have frayed wiring which disables the airbag. This is a major safety hazard on this SUV and has been recalled for issues more than once. I was told by the dealer- D'ella GMC that if the airbag light is on, it wont deploy in an accident. Another recall should be issued since there are numerous postings on the internet about the problem
I was driving in my neighborhood when my car started making a loud noise as I turned the wheel to the right. I turned onto my street and my car started smoking, smelled like something was burning, and the power steering went out. Luckily I was near my home. I looked underneath the vehicle and fluid was spraying out and the power steering pump busted out of nowhere. Not only was the power steering pump bad but the water pump is leaking also at the same time at 85000 miles. Another issue is that the service air bag has been on since I purchased the vehicle and I took it back to the dealership the next day and they said they couldn't find anything wrong with it but it remains on. What if I'm in an accident and the air bags aren't working properly.
The contact owns a 2012 GMC Acadia. While attempting to park the vehicle, it accelerated unexpectedly through a garage door. The brake pedal was depressed, but the vehicle failed to stop. The air bags did not deploy. There were no injuries. The vehicle was towed to the dealer and the diagnostic results were not disclosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000.
My 2012 GMC Acadia was involved in GM safety recall 14030 in May 2014 concerning the 'service air bag' light coming on (NHTSA campaign number: 14V118000). Even though my vehicle had not had the problem, on 09/24/14 my dealer performed the recall by removing the driver and passenger side impact airbag (siab) wiring harness connectors and splicing and soldering the wires together. Yellow electrical tape was placed over the splices. Vehicle had 16,924 miles on it at that time. Shortly after the repair was done the 'service air bag' light started coming on. We quickly determined the light would go out if we "wiggled" the yellow tape under the passenger's seat. GM issued service bulletin 15536 in August 2015. They had received reports that, in some cases, the required repair for GM recall N14030 may have been incorrectly performed by the dealer service technician. Under this special coverage dealers were to remove the section of the wire with the faulty repair and re-connect the wires at no charge to the customer. GM identified all vehicles involved with 15536 by VIN on the applicable warranties section in GM global warranty management system. When I took my vehicle in to have the 'service air bag' light problem fixed, the dealer saw the light was on but their scan revealed no codes. He said this was not the same issue and my VIN was not included in the service bulletin anyway. The dealer nor GM customer service could explain why all vins involved with the original recall (14030) were not covered by 15536. This is a safety issue (air bags will not deploy with "service air bag" light on) and GM appears to have arbitrarily determined some vins had good repairs and some others may not. I think it is only fair and logical that all vins involved with recall 14030 should be included in service bulletin 15536 and request your help to make that happen.
The vehicle was in motion near an intersection and approaching the light to turn. ( near airport in raleigh nc) the front and side airbags failed to deploy during the crash. The other vehicle has been declared total loss and mine has significant damage and could be classified as total loss. There are personal injuries. I am attaching pictures of the vehicle and accident report.
A D V E R T I S E M E N T S
- Wilmington, , NC, USA