really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
9 / 0
Average Mileage:
44,750 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Honda CR-V seat belts / air bags problems

seat belts / air bags problem

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2002 Honda CR-V Owner Comments

problem #10

Oct 192002


  • 130,000 miles


The driver airbag failed to deploy in my 2002 Honda CRV when my front end crashed into the side of a pick up truck that pulled out in front of me on the highway. I was going 45 before impact so after breaking, estimate 35-40 mph when I hit. My passenger airbag deployed. Again, my driver airbag did not deploy. Impact was hard enough to total the car. I fractured my sternum, a moderately serious injury that 2 doctors told me doesn't happen anymore due to airbags. My SRS light came on 6 months ago. Knowing that was a safety warning we immediately took the car to a Honda dealer. The diagnostics revealed a defective driver seat belt buckle, which they replaced. They then cleared the SRS light and it has not come back on. I specifically asked about the airbag and they said those are fine. I've been to 3 law firms. They all said it appears that the dealer performed as the diagnostics dictated and that I just wasn't injured enough to take on Honda. It would cost a firm roughly $100K over 2 years to file a lawsuit and "only" a fractured sternum and 4-6 weeks off work wouldn't pay out enough to cover attorneys fees. They all said a person needs to be paralyzed or dead to be worth tackling a big corporation. I called Honda. They said sometimes only 1 airbag goes off depending on how the car is hit and while they care, they don't do investigations. I requested an airbag investigation from my insurance company. They noted that request as part of the subrogation process. From my perspective, if fractured sternum are an injury of the past because airbags prevent that injury, and the force of the impact was great enough to fracture my sternum, then the force of the full frontal impact was enough to trigger both airbags. It's fortunate I was only going 35-40 and not highway speeds or my husband would be able to file a lawsuit. How many other people are driving around thinking they are protected? I loved my CRV. I'd like to get another, but I'm afraid.

- Huachuca City, AZ, USA

problem #9

Feb 122008

CR-V 4WD 4-cyl

  • Automatic transmission
  • 108,000 miles
The contact owns a 2002 Honda CR-V. while driving 45 mph, another vehicle pulled into the intersection and struck the contact's vehicle. The air bags failed to deploy and the contact was injured. The other vehicle was damaged and a police report was filed. At the time of purchase, the SRS warning light remained illuminated; however, the dealer stated that the air bag system worked fine. Prior to the crash, the contact struck a deer and a local mechanic repaired the vehicle and reset the SRS warning light. The failure and current mileages were 108,000. Updated 5/19/08 updated 05/19/08

- Hanover, PA, USA

problem #8

Sep 012007

CR-V 4-cyl

  • Automatic transmission
  • 104,000 miles
Customer states that the SRS light on his 2002 Honda CRV. Mechanic stated the battery needed to be replaced. When replaced the light stayed on. Mechanic determined it was probably a wiring harness malfunction. The consumer stated a recall had been issued for his make, model and year vehicle, however his vehicle was not included in the recall.

- Breezy Point, MN, USA

problem #7

Apr 252007

CR-V 4WD 4-cyl

  • Automatic transmission
  • 34,500 miles


The SRS light came on in my 2002 Honda CRV which has only 35000 miles. I took it to the dealer who informed me that the SRS must have went bad and it would cost $700 to fix. I asked if the light on could be caused by the front passenger seat belt locking up regularly which temporarily does not allow you to get enough seat belt to actually reach the buckle and the dealer said that might be the problem but I still would need to replace the whole SRS system. I asked if this was a recall and he said not at this time. I now have checked the recalls and see that the seat belts as well as the air bags have been recalled and I have not been notified of either by the dealer and I would think this would be immediately corrected especially since the SRS light came on which is directly related to both of these safety devices.

- Canonsburg, PA, USA

problem #6

Mar 012005


  • miles
I have a Honda 2002 CRV. On your web site it states that the front air bags have been recalled and after taking my CRV to the dealer they stated that your web site is wrong and only part of 2002 crvs have been recalled and mine isn't one of them. My SRS light has been on for months and they want a fortune to look and fix it. Right now I have no front airbags on my CRV and your site states that this problem was recalled.

- Grove City, OH, USA

problem #5

Jun 152005

CR-V 4WD 4-cyl

  • Manual transmission
  • 44,002 miles
Good afternoon, my name is laura sargent and I am submitting a complaint regarding the Honda CRV (year 2002). On 6/25/2004, I was rear ended while waiting on a metered freeway entrance ramp in milwaukee, wi. The other driver did not know that the ramp was metered and rear ended my vehicle between 40 - 50 mph; my car was then pushed into the vehicle in front of me. Although it was a high speed collision on the front and rear, the airbag on my 2002 Honda CRV did not inflate. I hit my head on the steering wheel and had facial bruising and a large gash on my forehead requiring approximately 20 stitches. My car is totaled; the hood is crushed and the rear end was pushed in approximately 3 feet. I bought my CRV new in 2002, partially on the assumption that it was a safe vehicle that would protect me in the event of a car accident. On Friday, I called the dealership where my car is serviced (russ darrow Honda in milwaukee, wi) to make certain that I had not missed any recalls, and they confirmed that my car was current with all recalls (there have been no airbag specific recalls for my year). If my airbag had inflated, I most likely would have walked away from the scene without any lasting reminders. Many consumers consider a vehicle safety rating and airbag quality when choosing a new vehicle. Since you cannot test airbags except in a lab environment or accident situation, consumers must rely on the trustworthiness of the manufacturer and hope that they work when required. I'd like to understand why my airbag did not inflate and I think it would be helpful for other consumers to also be aware of this situation... I see many other Honda crvs on the road. I can be reached at 414-405-2872 or via email at lsargent@wellsfargo.com. Thank you for your time. Laura sargent laura sargent wells fargo funds management group 414-577-7694 lsargent@wellsfargo.com

- Milwaukee, WI, USA

problem #4

Mar 072004

CR-V 4WD 4-cyl

  • Automatic transmission
  • 12,000 miles


After rear ending a vehicle 25 mph, the front air bags did not deploy. The dealership was notified, but did not resolve the problem.

- Carteret, NJ, USA

problem #3

Oct 212003

CR-V 4-cyl

  • Automatic transmission
  • 12,000 miles
On two occasions the vehicle's air bag failed to deploy. Once while driving between 40/45 mph the vehicle skidded on a block of ice. As a result, the driver lost control of vehicle and it rolled over several times coming to rest in a ditch. None of the air bags deployed. The consumer sustained a broken neck, loss of front teeth and a concussion. The vehicle was totaled. The second failure occurred when the driver over corrected the steering wheel and lost control of the vehicle. The vehicle flipped and rolled landing on it's roof. None of the air bags deployed. The consumer suffered another broken neck, major facial injuries, bruises and swelling. The vehicle was totaled.

- Rifle, CO, USA

problem #2

Oct 162003


  • miles
While driving about 45 mph on the highway another vehicle "T-boned";vehicle both frontal air bags didn't deploy. The passenger was injured transported to the hospital. Please fill in additional information dealer is aware of the problem.

- West Palm Beach, FL, USA

problem #1

Oct 262002

CR-V 4WD 4-cyl

  • Automatic transmission
  • 3,000 miles
Consumer was involved in an accident and the air bags failed to deploy.

- Lexington, KY, USA

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