This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2005 Honda CRV. Consumer writes in regards to front passenger airbag. The consumer stated that the day after the airbag recall was performed the failure light illuminated. The dealer advised that there was a diagnostic fee and a repair fee.
Takata recall- front end highway bumper to bumper collision at approx 40 mph- airbag did not deploy car had the takata recall airbag replaced a few months ago at a licensed Honda dealer but the newly replaced airbag did not deploy
Takata recall. The contact owns a 2005 Honda CR-V. after the vehicle was started, the passenger side air bag warning indicator illuminated. The vehicle was taken to the dealer where the technician stated that the front passenger side air bag needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 17V029000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 60,000. Parts distribution disconnect.
Takata recall this car is under recall according to NHTSA's December 2016 third amended coordinated remedy order. The problem is that the recall is not showing up under a VIN search for the car. Honda has confirmed that this VIN is affected by the takata recall, but it cannot send out a recall notice until NHTSA acknowledges the batch of affected vins that Honda confirms it sent it to NHTSA on or around January 10, 2017 (however pursuant to the above referenced coordinated remedy order, this vehicle should have been under recall no later than June, 2016). I cannot get a dealership to perform the required repair until Honda sends out the recall notice. That won't happen until NHTSA acknowledges that the VIN, per Honda, is affected by the recall. Honda forwarded all the necessary information to NHTSA weeks ago. Please provide explanations for these delays (specifically as to why this vehicle was not included in the recall under the timeline mandated by NHTSA, and why NHTSA has not yet acknowledged the vins from Honda even since January 10, 2017). More pressing, however, is the need to get this vehicle repaired as soon as possible. It is in the highest priority group according to NHTSA's coordinated remedy order. Please provide assistance in getting the necessary airbag replacement performed on this vehicle right away. Thank you. Please note that I am filing this complaint pursuant to jennifer timian's instructions in response to my email to her of 2/6/17. Thank you.
- Madison, CT, USA
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NHTSA recall 16V-344, dated June 2016. Owner has contacted local Honda dealer, Honda of mentor, 14 times to have this recall taken care of. Honda of mentor keeps telling owner that part is not available and they will call owner when part becomes available. Honda of mentor also acknowledges that airbag situation is a potential danger to driver as well as passenger(s). Owner frequently drives owner's grandchild in car and has indicated necessity of getting recall handled quickly.
Takata recall - we received written notice of the airbag recall in June 2016 for our 2005 Honda CRV, and called our local Honda dealership, autonation Honda at 2999 w 104th ave, westminster, co 80234 to schedule an appointment for the repair on July 7, 2016. We were told by their service department that they would order the part, which should arrive within a week. They did not call back by the end of July, so we called back to ask about the part. We were told that they had no record of ever ordering the part, but said that they would do so immediately and expected the part to arrive in the next 4 weeks. We again waited for notification that the part arrived, but received no call. We contacted them to schedule an appointment for the repair in August and September, but were told the same thing: That they had not ordered the part and could not complete the repair, but that they would be sure to contact us as soon as the part came in, as they would order one immediately. In the end of September, while shopping for another vehicle at autonation Honda, the salesperson told us that the service department could perform the recall work while we test-drove and considered other vehicles. However, the service department did not complete the recall work, and this was merely a ruse to allow autonation to hold our vehicle hostage while the sales staff gave us the run around on haggling over another car. We left that day without buying a car and without getting our CRV repaired. On December 24, 2016, we made an appointment to have the recall work done on the morning of December 30, and the service department confirmed that the parts were available and that they could complete the repair. Within minutes of dropping the car off on the 30th, I received a call that they did not have the part and again had not ordered it. They said they would work on ordering it in the coming week.
Takata recall. The contact owns a 2005 Honda CR-V. the contact received notification of NHTSA campaign number: 16V344000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2005 Honda CR-V. the contact received notification of NHTSA campaign number: 16V34400 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The VIN was invalid. The contact had not experienced a failure....updated 05/19/17 updated 12/27/2017
Takata recall. I contacted a dealer, matt castrucci Honda of dayton, on July 6, 2016, to schedule replacement of the passenger side air bag pursuant to the recall notice I received in June of this year. The dealer reports the part is on back order and they'll call us when it's delivered. As of December 5, 2016, we had not been contacted by the dealer. I called Honda hq and did not get a satisfactory response.
Takata inflator - I have scheduled an appointment twice with williamsburg Honda to have my airbag defect repaired. The first appointment was 8/2/16, the second 8/16/16, both were cancelled by Honda due to them not having the parts. I need this repaired asap. This is a safety issue, I Transport my grandchildren in my car. The NHTSA recall number is 16V-344, dated June 2016. It is now November 2016.
Takata recall. The contact owns a 2005 Honda CR-V. the contact received notification of NHTSA campaign number: 16V344000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2005 Honda CR-V. the contact received notification of NHTSA campaign number: 16V344000 (air bags). However, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2005 Honda CR-V. the contact received notification of NHTSA campaign number: 16V344000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Tamara recall. Dealer made appointment. Dealer cancelled appointment for lack of part. Dealer stated when parts arrived it would notify and reschedule. Dealer never rescheduled appointment. It has been over 90 days.
Takata recall. The contact owns a 2005 Honda CR-V. the contact received notification of NHTSA campaign number: 16V344000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. I received a recall letter for the passenger frontal airbag in the mail. On July 9, 2016, I called the airport marina Honda dealer (5850 w centinela ave, los angeles, ca 90045) to make an appointment to have the recall fixed. They still have not fixed the recall. I called the dealer a couple of times to check on the status. They do not know when they can fix the recall even though it has already been three months later.
Takata recall. The contact owns a 2005 Honda CR-V. the contact received notification for NHTSA campaign number: 16V344000 (air bags). The part for the repair was not available within a reasonable time frame to schedule the recall repair for over six months. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Takata airbag inflator. Received notice of recall in July. We called the dealer, Honda of annapolis, to schedule it but were told the part was not in and we should call back in 2 weeks. Called 5 more times over the next 2 months and were put off every time. Finally today they have the part but can't install it for over a week and the repair will take 3 to 4 hours. We contacted american Honda for a loaner as advertised but were told by rosa that because we have a back seat, she could not authorize it. This seems to be in direct conflict with the terms of the recall posted at hondaairbaginfo.com where notice is given that loaner vehicles are available in cases of delays.
A D V E R T I S E M E N T S
- New Milford, NJ, USA