This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall hello, we called Honda on 5/31/16 to order a new passenger side airbag. At the time we were told that it would take a couple months to arrive. I called Honda customer service on 7/29/16 for an update and was provided with case #4880672. On either Monday or Tuesday 8/22-23, we received a call from fletcher jones Honda in Chicago that the airbag we had ordered was in. We were told it would take roughly 3 hours to replace. I made an appointment for Friday 8/26 at 10:30am. When I arrived, I was told that they were also going to replace the driver's side airbag free of charge. I was told the service to replace the passenger side and driver's side airbag would be 4-5 hours. Around 3:15 I received a phone call that my car was ready, but they were not able to replace the passenger's side airbag because after they had opened everything up to put into the replacement bag, they could not find the parts. I was told I would receive a call from the service manager and as of today 9/6, I still have not. My main issues are: -I ordered the passenger side airbag on 5/31 and over 3 months later, still do not have the part -we are putting ourselves in harm's way by driving with a faulty airbag -I took off a day of work and waited 4.5 hours on 8/26 for a service that wasn't even performed and I will have to go back to the city and do the same again. -no one has been able to give me any concrete information as to when the airbag should arrive. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Takata recall. The contact owns a 2008 Honda CR-V. the contact received notification of NHTSA campaign number: 16V346000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect.
Takata recall. The contact owns a 2008 Honda CR-V. the contact received notification of NHTSA campaign number: 16V346000 (air bags); however, the parts to do the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Honda CR-V. the contact received notification of NHTSA campaign numbers: 16V346000 (air bags) and 16V061000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Laveen, AZ, USA
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Takata recall I just had my air bag replaced on the drivers side now I see that some passenger side air bags are being replaced in some 2008 CR-V. how do I know if my passenger side air bag is going to come up later on a recall Honda said I can take it to a dealer and pay to have the air bag number looked at. Im scared to drive my car now knowing that my passenger side might be faulty to. I already did that not knowing for years that my driver side was know good
Dealer was contacted Jun 30, 2016. Driver side airbag remedied Aug 11, 2016 but passenger side still not remedied. Honda says parts on order but cannot give time estimate of availability.
Takata recall. The contact owns a 2008 Honda CR-V. the contact received notification of NHTSA campaign numbers: 16V346000 (air bags) and 16V061000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2008 Honda CR-V. the contact received notification of NHTSA campaign number: 16V061000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall notified of recall 2/12/16, local dealer continually says that replacement parts are not available. After seven months, this is intolerable. Honda should be prohibited from selling further vehicles in the us.
Takata recall. The contact owns a 2011 Honda CR-V. the contact received notification of NHTSA campaign numbers: 16V061000 (air bags) and 16V346000 (air bags) however, the parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Honda CR-V. the contact received notification of NHTSA campaign numbers: 16V346000 (air bags) and 16V061000 (air bags). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Honda CR-V. the contact received notification of NHTSA campaign number: 16V061000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Honda CR-V. the contact received notification of NHTSA campaign number: 16V346000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Honda CR-V. the contact received notification of NHTSA campaign number: 16V061000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
In March, 2016, I received a notice informing me that my car has an important safety recall concerning the front airbag inflator. In June I was notified by a local dealer that parts were ready to I could schedule the repair. I called and provided my name and the VIN # to order the part. Ten weeks later I still have not been contacted to schedule the repair. I have called and left messages regarding this issue. This is much too long to leave a customer driving a car with a problem that could cause injury or fatality. My local dealer is landmark Honda, alexandria, va.
Takata recall. The contact owns a 2008 Honda CR-V. the contact received notification of NHTSA campaign numbers: 16V346000 and 16V061000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Honda CR-V. the contact received notification of NHTSA campaign number: 16V061000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Takata recall. The contact owns a 2008 Honda CR-V. the contact received notification of NHTSA campaign number: 16V346000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The manufacturer was contacted for several weeks; the contact received no follow up response and was unable to determine when the vehicle would be repaired for longer than two months. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Chicago, IL, USA