This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Honda CR-V. the contact stated that while driving at various speeds, the vehicle shook uncontrollably without warning. The vehicle was taken to several independent mechanics where all four tires were replaced; a tire rod was replaced; the wheels were balanced and aligned; and the brakes were replaced. Despite the numerous repairs, the failure persisted. The contact then spoke with hagerstown Honda (10307 auto pl, hagerstown, md 21740) about the failure and was referred to the manufacturer for assistance. The manufacturer was notified of the failure and the contact was informed that the VIN was not under recall. The contact was informed that any repairs to the vehicle would be at her owns expense. The vehicle was not repaired. The failure mileage was approximately 110,000.
My complaint is that Honda is refusing to cover the costs of known problems in their vehicles. The issue is the vct actuator which results in a very loud metallic rattling on a cold start. I have had the vct actuator replaced two times. They didn't want to cover the second time as it was out of warranty but the dealer finally did. It then of course happened again. I also had a second known problem, (juttering, which is a vibration/shaking while driving/accelerating at lower speeds) which they fixed once, again, it also came back. Last year the drive shaft needed to be replaced and now once again, the vct actuator needs to be replaced. Again, this is a known Honda problem that they refuse to fix at their expense. This has affected a lot of people, just read the message boards which are full of complaints about this issue. This should be a recall, why should we have to either live with the ridiculously loud rattling or continue to pay to repair a faulty item which is a known problem! I don't understand how they can continue to get away with this. I have owned Honda for years, never again! basically I am stuck with a noisy car that shakes with acceleration and I either keep paying to fix it or live with it. Neither is acceptable and Honda should be held accountable. The date I listed is 10/27/20 but these issues go back further, today was just the final straw for me... I will also be contacting Honda although it clearly won't do any good....
Honda service bulletin 17-040. Honda dealer is refusing to fix the issue, stating my vehicle is not under warranty. Car is 2013 with 56K. Should be covered by this bulletin, and Honda customer service and dealer is refusing service coverage. The car violently shakes if not fully accelerating between 20-30 mph.
Every time my car accelerates it shakes and sputters as if it is going to shut off until I reach a speed over 20 mph. This happens at the initial start of a drive and any time I come to a complete stop.
In low acceleration vehicle shudders, I need to either I need to change the gear to D3 or need to take out my leg from speeding peddle. It is very annoying. I tried with eco mode off as well, still the same issue. It is happening from several years.
- Flemington, NJ, USA
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Had vtc replaced several years back due to it being defective, and the replacement is showing identical defect this year in 2020. The loud rattling symptom occurs upon start up even if the car has been off for only an hour.
The car seems to intermittently wobble or vibrate when driving. I have had the wheels tested and purchased new tires. I have also had the dealer upgrade the transmission software which costs $250. The problem still persists. We have less than 90,000 miles on the vehicle and transmission. I have tested this over clean, new roads and the vibrating continues. This has continued for months.
When driving the car feels like something is holding the movement of car, my friend is a mechanic and told me its the transmission.this happens while the care is in motion
I started my CRV on 10/23/19 and started on my way to work. When I got about 200 yards I noticed that the check engine light, ABS light, and the transmission fluid lights were. I called schlossmann Honda city milwaukee, wi, asked for service department said I wanted to make an appointment. I explained what lights were on the dash and indicated they just came on this morning. They said that I could drop off the car that afternoon. Dropped off car on 10/23/19 at 3:45pm. Left jessica lange called me back at 5:00pm and told me the timing belt had to be changed because it was stretched. This happens. Cost to have this done was $1988.34. I only have 50988 miles on my CRV. The cost was outrageous. I am 58 and have owned many vehicles. I have never had to replace a timing chain with this few miles. I think this is ridiculous. Especially because Honda new about this problem in previous models and never fixed it. I do love my Honda but I will never buy another one and will get rid of this one before I reach 100,000 miles. Hopefully the replacement timing chain will last that long.
Transmission jerks between 25 to 30 mph. This happens with ever take off. It happen when starting from a stop or if I have slowed down below 25 mph and as I exhilarate the transition jerks between 25 to 30 mph.
When car is idle overnight or long periods, starting the car, there is a loud noise when turning the key in the ignition. Took to mechanic and was told Honda is notorious for this problem. Was told it's the vtc actuator.
When the vehicle is in motion and shifts from first to second gear anywhere between 20-25mph there is a vibration that appear to come from the transmission. I have visited the dealer several time trying to resolve this matter. The first time they told me fluid was needed, the second the transmission fluid, need to be changed. The 3rd time they needed a code to identify the problem, the forth time they upgrades the computer system. All these changes have improved the problem for a couple of weeks only. I reported this problem to company in California. The problem still present.
When going from 0-30 mph the care will shudder / judder. Only happens at low speed like the transmission is try to catch. This started very early when I bought the car new. Honda has two service bulletin's (15-086 and 17-040) that recognize this issue for 2013 CR-V's but won't recognize the issue for my VIN #. comments from many Honda drivers is this is common across all Honda automobiles with the cvt for years dating very far back. Honda should back up there product.
Engine rattles at early morning start up, Honda aware of vtc actuator default and needs to open a recall cases to all CRV made between 2012-2014. I have had to replace the cam shafts, and drive belt. I have had to replace the control arms and tires. All mt dash lights have come on while I was driving. The car shakes and is scary to drive. This car has safety issues with the control arms in the suspension and acceleration issues that have been reported by consumers. When does someone decide that this is a safety issue. When a car has tire, acceleration, or issues with transmission this is a safety issue. Honda should do something to show they care about the consumer safety. There are many issues with the Honda CR-V please address the serious ones.
Driver on highway when check engine, malfunction indicator and eps lights came on. The car lost power and driver pulled off to side. Checked car, restarted car but would not go over 20mph. Car towed and mechanic reported #4 spark plug oil fouled, but no psi in #4 cylinder. Towed to dealer but problem not fixed and engine not running. Dealer did not offer any help.
A D V E R T I S E M E N T S
- Cumberland, MD, USA