This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Odometer Fraud. The contact owns a 2019 Honda CR-V. The contact purchased the vehicle from a dealer. The contact stated that when the vehicle was purchased the bill of sales and the odometer indicated that the mileage was 74,460. The contact stated that the vehicle broke down immediately after the vehicle was purchased. The vehicle was towed to an independent mechanic, where it was diagnosed with several undisclosed failures. The contact stated that the Carfax report indicated that on 12/09/2023, the vehicle was serviced, and the odometer indicated the mileage was 199,300. The dealer was not made aware of the failure. In addition, the contact stated that the dealer declined her phone calls.
- Frankfort, IL, USA
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- Frankfort, IL, USA