TSB Document:

Affected Component: EQUIPMENT ADAPTIVE/MOBILITY

Summary
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2020 Civics & CR-Vs with a customer complaint of the audio screen turning black, blank or inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

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Date Published
MAY 10, 2021
NHTSA TSB #
10194449
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