This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2021 Honda CR-V modified for disabled personnel. The contact stated while attempting to drive the vehicle out of the driveaway, the gear shifter remained stuck in the park position. There were no warning lights illuminated. The contact turned the vehicle off. The vehicle was towed to the dealer where it was diagnosed that the interior roof harness cable located behind the rearview mirror had detached as the contact constantly placed his handicap placard behind the rearview mirror. The dealer informed the contact that the vehicle could not be repaired under warranty. The vehicle was repaired at the contact's expense. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA for assistance. The failure mileage was approximately 14,800.
The brand new CR-V had a brake system failure. The brakes were applied upon coming to a red light at an intersection. The vehicle slowed down. It did not come to a complete stop. I applied more pressure to the brakes and the vehicle continued to move forward. I had to put the vehicle in park in order to stop the forward movement. I then took the vehicle out of park and continued to apply the brakes. However, the brakes did not function properly and the vehicle continued to move forward. I put the vehicle in park again. During this time, several error messages popped up. When the light turned green, I put the car in drive and was able to pull the car to the side of the road. The vehicle still would not brake properly and continued to move forward after the brakes were applied. I put the car in park. I then recorded the error messages that popped up. Several error messages came up: 'brake system problem, tire pressure monitor problem, brake hold system problem, power steering system (eps) problem, vehicle stability assist (vsa) problem, hill start assist problem, adaptive cruise control problem, lane keeping assist problem, collision mitigation system problem, road departure mitigation system problem'.
- Phoenix, AZ, USA
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- Los Angeles, CA, USA