This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased a new 2009 Honda Civic in may of 2009, at the same time I purchased Honda floor mats for my car. The driver side floor mat has two retention holes in it and is retained by two plastic hooks that are mounted on the floor. The holes in the mat due to normal wear and tear have ripped and now the mat slides under the gas pedal of my car, which causes acceleration problems with the car. I contacted Honda at 1-800-999-1009 about this safety concern (confirmation number:N012014-05-2901759). They informed me that the car is out of warranty 3yr/36000 miles and they could not offer a resolution to replace the mat. This is a safety problem, which is similar to the Toyota floor mat problem from a couple of years ago.
- Sussex, WI, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Sussex, WI, USA