This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Honda Civic. The contact stated that while driving at 60 MPH, the steering wheel inadvertently lost power steering functionality. Several unknown warning lights were illuminated. The contact stated that extra effort was needed to steer the vehicle while driving to her residence. The vehicle was towed to the dealer who diagnosed that the steering rack needed to be replaced. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The approximate failure mileage was 25,000.
The subject tires developed sidewall bulges after one year of local use, 11,200 miles. They were taken to the Honda dealer who did not think it was an issue and would not replace them. Consumer stated disregard complaint happened while driving.
I skidded backwards down the street in snowy conditions because 2019 Honda Civic si was shipped with summer tires instead of all season tires. The manufacturer's window sticker indicated that all season tires were installed when in fact, they were summer tires which were totally unsuited to driving in new england in winter. I only discovered this after I was unable to control the car. Honda is aware of this and has issued service bulletin 19-007, but has not notified all of the dealers and has not contacted the owners directly.
- Newton, MA, USA
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- Tampa, FL, USA