This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. I received the notice for NHTSA recall 16V-344 in June of 2016. I scheduled an appointment at waikem Honda in massillon Ohio to have the recall work done. This appointment was scheduled for the morning of July 9th, 2016. After I made the 40 + mile drive to waikem, I was told that they did not order the part to do the work. I was offered no apology, accommodation, or reasonable solution. When I asked to speak to the service supervisor, I was quite surprised to learn that I was speaking with him already. Disgusted with their complete lack of competence or customer service, I used their phone to call park Honda in akron. I let them know what had happened. They got all of my information and told me that they could not help me out that day, but would get the part in, and then call me to schedule an appointment. Five months later I have not heard a thing from either Honda dealer. I have attached a screen shot from the service appointment reminder from waikem Honda. Thank you for your help.
Takata airbag I took my Odyssey to two dealerships and two dealerships lied about replacing the takata airbag. Now, Honda is telling me that they don't have airbags and can't do the repair. They never had the airbags, they lied about installing them and I can't even sell this thing legally as it was illegally sold to me, there is not teeth nor time is of the essence in this recall that can and will cause more deaths. You're forcing me to put a date on this ridiculous form so which date do I use? this has been going on for two years! I have filed a complaint for this and apparently it's been lost or ignored. Honda should be fined and should be forced to replace these vehicles! how dare Honda tell me that they replaced a part but never did. Repeating for the third time: Honda, at two different Washington state dealerships, lied about replacing the airbag!
Takata recall. The contact owns a 2003 Honda Odyssey. The contact received notification of NHTSA campaign numbers: 16V344000 (air bags) and 15V045000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2003 Honda Odyssey. The contact received notification of NHTSA campaign number: 16V344000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Franklin Square, NY, USA
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Takata recall. The contact owns a 2003 Honda Odyssey. The contact received notification of NHTSA campaign numbers: 16V344000 and 15V320000 (air bags); however, the part do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The VIN was not available.
Takata recall. The contact owns a 2003 Honda Odyssey. The contact received notification of NHTSA campaign number: 16V344000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2003 Honda Odyssey. The contact stated that the air bag and seat belt warning lights illuminated. The contact mentioned that the failure occurred after the vehicle was serviced per an unknown recall related to the air bags. The vehicle was taken to the dealer to be diagnosed. The manufacturer was notified of the failure. The failure mileage was not available.
Email before calling, if you do. My phone goes straight to voicemail without my intervention. Third recall notice already took this van to two dealers before this third recall arrived, they lied about installing airbags! Honda endangers us still and you are ignoring it....and your twitter account is ignoring any of us reporting takata airbag/Honda abuses! this airbag recall has been totally mismanaged. How am I now on my third recall notice after taking it to Honda twice before this? if you can't read, can't comprehend and can't figure out that Honda is abusing customers and lying about the recall, you need to stand down and give up your jobs because you are not protecting any of us! the airbad has not been replace and I demand to know why! I demand to know what you are doing to force Honda to give us our money back on any car, van or truck they put these apparently untested airbags into! enough! I am out five thousand dollars cash for this van and I am being told: 1. recall 1 - Honda olympia wa, didn't replace airbag, instead they lied and put in a noise filter 2. recall 2 - fife Honda, wa, didn't tell me what was done, they lied about the airbag being replaces as well 3.recall 3 (!!!!) so now I am on the third recall - so what will be done now" I demand to know before I try to find a dealer who will not lie as directed to by Honda they are being told to lie so why are you ignoring the fact that they are now sending out a third recall notice to already supposedly fixed vehicles??" answer me!
Takata recall. The contact owns a 2003 Honda Odyssey. The contact stated that the air bag warning light illuminated. The vehicle was previously serviced per NHTSA campaign number: 15V320000 (air bags), but the remedy failed to repair the vehicle. The contact mentioned that the air bag warning light remained illuminated after the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owns a 2003 Honda Odyssey. The contact received notification of NHTSA campaign number: 15V045000 (air bags) and 16V344000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was invalid. The contact had not experienced a failure.
Takata recall. The contact owns a 2003 Honda Odyssey. The contact received notification of NHTSA campaign number: 16V344000 (air bags) however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable period of time for recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Part distribution disconnect.
On February 14, 2015, I brought my Honda Odyssey in to a dealer for an airbag recall. Two days after I got it fixed my SRS light came on when in drive and stayed on. I called and made a diagnostic appointment concerning the light. They informed me that the ods unit had failed and that it was listed as a recall as well. I was informed that I would be all set. However when I went to have it fixed I was told it would cost me $146.48. I then brought the part and had it installed by a Honda dealership worker. After the repair the light did not off. On April 30, 2016 I brought my car back for the final recall notice and to find out why the light had not gone off. This time they said it was the sensor. They said it was not included in the recall and I would have to pay for it out of pocket. My problem is that my SRS light was not on before they messed with the airbags in connection with the recall. If they misdiagnosed my car and on top of that already made me pay $146.48 for a new opds unit (which at first they said was included in the recall) why should I be responsible for the problem? they caused the problem when the fixed the 'recall'. I am very unhappy and I don't feel safe. With this light being on I feel as though my airbag can deploy at any time, putting my life in jeopardy. I am also a teacher and use my van to Transport children from time to time. My safety and the safety of the children are my number one priority. So now I am asking that my repairs be made at no cost to me, because this all started with a recall.
The contact owns a 2003 Honda Odyssey. While driving approximately 5 mph, the vehicle crashed into a concrete barrier. The front passenger and driver side air bags deployed. The driver sustained various lacerations on the hands and face. Medical attention was not required. A police report was not filed. The vehicle was taken to the dealer where it was indicated that the air bags deployed as intended. The failure mileage was 145,000.
Takata recall. As I was reached a stop zone in front of a school pedestrian crossing on 4/11/16, I heard a loud boom like an explosion on my minivan. The sound was extremely loud and made my ears hurt and I was disoriented. I looked around thru the window and rear view mirrors but I didn't see anyone hitting or any type of collision with any object or erwin. I then felt fabric touching my left arm and saw the side airbags had deployed on heir own. Both driver side and passenger side side airbags were out of the seat and depleted. My 2 year old son was in the second row seat behind me and my 5 year old daughter was sitting on the second row seat behind the passenger side. They were scared and I drove the van to my house about 1.5 blocks away. I have a continuos ringing in my left ear since that day. My primary md has referred me to audiology specialist. Again, the vehicle was at a stop at the pedestrian walkway in front of silverwing elementary school in arey dr. In san diego ca. I have not moved the car from my home driveway afraid that the front airbags could deploy the same way. I contacted Honda and they want to toe the car to a dealer tomorrow 4/15/16 to place the diagnostic computer and evaluate what the issue was and how to correct it.
Takata recalls. The contact owns a 2003 Honda Odyssey. The contact stated that while driving at 20 mph, the contact rear ended another vehicle that was parked and the air bags failed to deploy. The contact sustained chest injuries but did not required medical attention. A police report was filed. The contact was able to drive the vehicle to an independent mechanic where the damage of the accident was repaired. In addition, the contact stated that the air bag warning light remained illuminated. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign numbers: 15V320000 (air bags), 15V045000 (air bags), 4V353000 (air bags), and 12V573000 (electrical system). The manufacturer was made aware of the failure. The failure mileage was 180,000.
Based on NHTSA recall 04V-176 - transmission recall, any car below 15K miles will have a return line installed to lubricate the 2nd gear. Above 15K miles needs to be examined by the dealer for discoloration of the clutche plates inside the gear box. Honda stated that they fixed the problem with a return line, but in fact if the 2nd gear had this issue, this is not a fix, but just a work around to save repair cost for Honda. How did NHTSA approve such a temp remediation, when the transmissions are faulty. Opened up a case with Honda and I was told that if the tranny has an issues but is operational, it is not considered as faulty. How can Honda state if the car is operational, it is not faulty, in that case does Honda expect the van to break and be unoperational in the middle of the road in order to claim the issue as a recall " my servce report from the dealer clearly states that the recall of the return line to the 2nd gear should only be done if the vehicle was below 15K miles, how was this done on my car with 40K miles and above. And how was this authorized or is it legal " got a report from the dealer recently which clearly states the problem is with the 2nd gear not shifting to the next gear. Every Honda Odyssey owner knows the transmission problem is due to faulty transmissions and inferiror clutch plates in the 2nd and 3rd gears. I anticipate NHTSA take actions on such corporations who try to evade the systems and provide a patch/work around solutions which is not a permanent fix. Service reports will be provided if required
The contact owns a 2003 Honda Odyssey. The contact received notification of NHTSA campaign number: 15V045000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.....updated 01/13/16 the consumer stated the dealer made all the necessary repairs. Updated 01/22/16.
The SRS light in my vehicle is coming on intermittently. Honda diagnosed the problem as a switch in the driver's side seat belt. Page 53 of my vehicle owners manual clearly states the following: "Honda provides a lifetime warranty on seat belts. Honda will repair or replace any seat belt component that fails to function properly during normal use." As such, the aforementioned seat belt buckle switch is a component of the seat belt. However, Honda refuses to cover repair to my vehicle. This is a major safety concern, as according to my manual, an SRS indicator light may cause certain airbags not to deploy during a collision. Such an event would surely cause clearly preventable bodily harm if they would just honor their warranty. I'm calling on the NHTSA to investigate this issue, as I have found many others in online forums having the exact same problem, with mixed results from Honda.
A D V E R T I S E M E N T S
- Bergholz, OH, USA