TSB Document:

Affected Component: ELECTRICAL SYSTEM

Summary
Tech Line Summary Article - If you have a customer stating their Apple iPhone 12 (all models: iPhone 12, iPhone 12 mini, iPhone 12 Pro, and iPhone 12 Pro Max) does not charge when using the wireless charger, please let them know that we are aware of these concerns and are currently looking into it. Replacing the wireless charger or using another iPhone 12 will not address the customer's concern.

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Date Published
MAR 17, 2021
NHTSA TSB #
10189311
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