The contact owns a 2022 Honda Odyssey. The contact stated while driving 40 MPH, the vehicle lost motive power and stalled. The contact stated upon depressing the brake pedal, the brake pedal was stiff and would not go down. The contact was unable to pull to the side of the road and allowed the vehicle to roll until it came to a complete stop. The contact and his son exit the vehicle. The contact stated that while they were standing on the sidewalk, his son noticed that the message "Push the Start Button and Hold for Two Seconds" was displayed on the instrument panel. The contact's son pressed the START button as instructed and was able to restart the vehicle. The contact was able to drive at 20 MPH to the nearby dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 4,000.

- Allen, TX, USA

Intermittently, my 2022 Honda Odyssey with less than 16,000 miles will -€œstall-€ after the idle stop/start system is enacted. The first time it happened, I was waiting to turn left out of a parking lot onto a busy road. The idle stop kicked in, and when I went to go, my car lurched about 5 feet and the engine cut out completely requiring me to turn off the car with the push button start, restart the car, and put the car into drive. Luckily, people going both directions on the crossroad were able to go around me. This has happened probably 10 times before I was able to get it into the car dealership for service. It has no rhyme or reason for when it happens. The car dealership replaced the battery and said that it should fix the issue. When I went to leave the dealership after the -€œfix-€ the car again -€œstalled-€ as I was leaving the driveway of the dealership. I turned right back around, and returned the car to be serviced. Now, when talking to the service department at the dealership, I am being told that because -€œthere is no code, and they cannot reproduce the issue, there is no fix.-€ I am not willing to drive an unsafe car, and additionally, the idle stop/start was one of the reasons this van gets good gas milage. So, I should not have to turn off that feature every time I get in the vehicle. My vehicle is currently sitting at the dealership because I have no other recourse to get it fixed. Husband has traded many phone calls with dealership and service department.

- Cincinnati, OH, USA

After driving for only 2000 miles, the car suddenly went into limp mode where the engine shut off. All system warning lights came on in the vehicle and we could not drive the car. The car was towed to a nearby Honda dealer and was inspected. The accelerator pedal was replaced and all error codes were cleared. While we were fortunate that this did not happen on the highway or where there were other vehicles, it is very concerning that a brand new vehicle malfunctions in this way. If my children were in the car, their safety would be put at risk. This incident also makes me question the reliability of this vehicle. There were no warning signs for this issue, as one would not expect anything to happen to a car that was purchased only a month ago. Since we were scheduled to drive 16+ hours back home in a few days, the unreliability of the car also caused unnecessary stress and anxiety. Additionally, a loose bolt was found on the driver's side after the vehicle was returned to us from the dealer.

- Ann Arbor, MI, USA