When you buy a Honda you expect it to last. I have always felt like they take pride and responsibility in their products. However when it comes to paint they don't care about quality or their customers. If they did then when they knew about this issue and a recall was issued they would have reached out to their customers like they do on the safety recalls. However they did not and by the time I found out about it it had just expired by 1 month and the Honda dealership said there is nothing they could do except charge me full price for a full removal of the old paint and a new paint job. The car runs great but it looks like it belongs at the junkyard. Everyday I drive it a new section of paint peels away. All of the other cars I have owned that are much older the paint has lasted. I even had a 1988 Toyota Camry (that was 25 years old when I owned it) and the paint was fully intact. just a little sun worn. Does Honda care that their cars look like trash after a few years of age?

I bought this car in July 2018 and it was a perfect car with 48,000 miles. It was a lease car for 50,000 miles and they turned it in with 48,000. It is top of the line Pilot Touring. In October I noticed the paint was peeling off in sheets down to bare metal above the windshield on the roof, so I took it to the dealer. First of all, that is NOT normal paint behavior, it will chip, you can sand it off, but properly applied paint does not peel off down to the metal. Well, the dealer had to send this up to corporate and they agreed to share the cost to re-paint the entire roof at 3 to 1 cost. I would pay a 1/4 and they would take care of 3/4, basically saying they were responsible, but it was just out of warranty. So I had it re-painted at my cost of $263.00. When I agreed to pay my share and now having Honda's agreement that they were at fault, I asked the service manager about what if this happens elsewhere on the car, what should I do? He assured me that this was in my file and that they would follow the same process.

Now it is May 2019 and guess what?! Yep, now it is happening again on the front of the hood. Same thing, it's peeling off in sheets and bubbling up around it, so more is to come, so back I go to the dealer. This time my original service manager is no longer there, but I get the manager that was familiar with my issue before because I met him at the time, so he sends it up. The first response from Honda was that they would do the same share of the expense so he sent it back saying that it should be all covered by Honda. Honda came back with an extension of paint warranty for 2015 White Pilots out to 2022 or 7 years. He was going to give them a chance to send the new recall info out before scheduling a time to get it repaired.

Today June 25, he finally gets back to me and says that Honda ONLY extended the warranty for Roofs and not the hood of the vehicle and that they were now willing to only cover half of the cost. I am royally pissed about this! And this makes no sense whatsoever! Well, I guess it does, so Honda has a batch of bad white paint jobs on white Honda Pilots in 2015, and they KNOW IT, but they won't cover anything, but the roof. Initially he said it was for the entire car, but now it is just for the roof and not the hood, but ok we'll pay for half. I don't know whether I should go back and say, no you need to cover all of it as it is the same as what happened on the roof or should I say, well, I should at the very least be offered the first deal you offered of 3/4 to 1/4 cost split, meaning I pay 1/4 of the cost and actually if they do that it should cost me nothing since I already have paid 1/4 of the cost of the roof which the warranty has now been extended to 7 years for the roof?

I know these are run-on sentences, but I am so frustrated. This is our 4th Honda and we still have our 2006 Ridgeline and the paint has never peeled on any car. We have had and still do have several older model Mercedes and have never had any issues with paint. Maybe our last Honda if Honda doesn't work this out!

This is a 2015 Honda Touring, we noticed a small speck on the paint in October of 2018 but soon forgot about it then in December the whole roof area above the windshield was nothing but exposed primer. We live in Southern CA. so no real harsh weather! We haven't even finished paying for it. Honda dealer directed us to a nearby paint shop where the Owner refused to paint Pearl White and offered to paint it just White for $3400.00

The dealer offered to pay for half, no way on a three year old car! we complained to Honda Corporate, no dice, not even a claim number. So we joined Facebook Honda defect paint club. Then we had signs made up and installed on our car, boy do we get the looks and thumbs up! This has to be hurting their sales. We talk to anyone that will listen and badmouth their dealership for perpetuating a problem that they have been aware off and are still selling the same car with the same color!

Paint started coming off the top in sheets in front of the sun roof. There are many others with exact same problem showing up. Some have formed groups for a class action lawsuit. Like many things, Honda does not seem to want to fix a known defect in the paint, or whatever is causing this to happen. Mostly it is the ones white in color and on other models. A 37000 dollar car 4 yrs old should not have the paint coming off. More and more are having the same problems, all you have to do is a search and many will pop up. I've owned 3 Accords, an Acura MDX and this is the second Pilot. I own a Camaro and Nissan that are older than the Pilot and the paint is not coming off those cars! One weird thing is, many of the Honda cars it starts a patch in the same spot. I have filed a complaint with Honda and took the car to the dealer. As of yet, nothing..