This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When the cruise control is on the set and cancel buttons on the steering wheel don't work more than half the time, this is a dangerous issue so there needs to be a recall tsb for this as a quick google search showed this is a widespread issue on the Hyundai Sonata
The cruise control malfunctions while the car is in motion. When you engage the steering wheel controls it may stay on even though you push cancel., if you push the reduce speed button, it may cancel cruise control, speed it up, or reduce speed. When this occurs, to get the car to disengage the cruse control you must engage the breaks.
The brake pedal and accelerator pedal are so close together as to interfere with each other. Specifically, as one comes to a stop, the brake pedal is so close to the accelerator both laterally and vertically, that the operators foot may hit both pedals at the same time just before coming to a stop, causing an unintended sudden acceleration. This is a significant safety issue for the driver, occupants, pedestrians and other vehicles or items in the path of the car. I have has 4 such incidents, one involving a rear end bump. The Hyundai dealer inspected the car for sudden acceleration and found nothing and dismissed the concern. Hyundai customer care representative erin thompson stated " I did not design the car, it operates as designed and there is nothing I can do for you". further, she stated "I will not say it again" when I tried to offer clarification of the issue. I believe this problem is a fundamental design defect in the car and violates the implied warranty of freedom of design and manufacturing defects and fitness of purpose. It may also not meet federal specifications for ergonomic considerations. Can you help? thank you the consumer requested a copy of the examiner's report.
The cruise control malfunctions, when you press the steering wheel controls it may stay on even though you hit cancel. If you hit the reduce speed button, it may cancel cruise control, speed it up, or reduce speed. Also, the airbag deployed notification randomly turns on. It appears that some wiring running on the top middle of the steering wheel, directly under the airbag, is crowded or just malfunctioning. This happens when the vehicle is in motion while attempting to set or engage the cruise control.
When driving 45 minutes to a hour the engine heat pours inside of car from leg area up like the windows are down in a 85 degree temperature outside. While using turn signals most of the time after signaling for a left turn to change lanes I manually turn off signal it continues to right back to left until trying to turn it off at least 5X's. during driving the car accelerates on its own if I am not accelerating ina 35 mphil area
- New Castle, DE, USA
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Since 11-2016 I have been having a issue with my vehicle I have mentioned to van Hyundai dealership in carrolton tx I have been advising them when im driving on the highway my car is not going like the engine is shifting or it just wont go they advised each time I took it there was nothing is wrong with it I have had them check my vehicle 4 times and they have said nothing is wrong and to come find out it is a recall for the exact thing I have been mentioning is wrong with my vehicle they keep saying I would need to leave my vehicle for a whole day but they never have a loaner vehicle I was told they would have one in 2 weeks well I call to make sure they have the vehicle it still a run around so when I get them on the line again they do not have any vehicles for the next 2 weeks I call another dealership and it is the same thing so I have to drive around in a car that I have been having issues with I have not taken it any where else because I had a warranty now it is expired and im still in this car making payments it just sad that I cannot get help and this needs to be addressed or I will have to take further action because driving on a highway going 70 miles a hour and then the car just start to slow down like it does not want to go and try to shift gears feels like the trans is slipping its been the same issue since Nov and no resolution
The contact's wife owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling). The contact's wife depressed the accelerator pedal, but the vehicle hesitated for a few seconds, rapidly accelerated, and then reduced to normal speed. There were no warning indicators illuminated. The contact called orlando Hyundai (4110 w colonial dr, orlando, fl 32808, (407) 578-5337), but the dealer was unable to repair the vehicle until they spoke with the manufacturer and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The approximate failure mileage was 22,000.
The contact owns a 2013 Hyundai Sonata. The contact stated that the brake pedal was applied, but failed to respond. The vehicle accelerated without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 45,208.
The contact owns a 2013 Hyundai Sonata. While driving approximately 60 mph, the vehicle independently accelerated. The vehicle was taken to capital Hyundai in montgomery, Alabama, but the failure could not be duplicated. The manufacturer was not made aware of the failure. The failure mileage was unknown. Updated 08/04/17
While driving the car on a highway in the passing lane, I abruptly received a warning of "hybrid emergency safely pull off road" "do not drive". I had no other warnings and the car gave me no time to pull off the road and it just shut down. The car would not start again and I was stuck in the passing lane on a very busy highway.
Car loses power when going into a turn and when driving long distance on open high way, sometimes it's like the car is applying breaks by it self, then just takes off like you have your foot full force on the gas puddle. Break lights and head lights go out every two months.
The contact owns a 2013 Hyundai Sonata. While driving various speeds, the vehicle would not immediately accelerate when the accelerator pedal was depressed and the cruise control would not operate. The vehicle was taken to the dealer and repaired, but the failures eventually recurred. The failure mileage was 45,000.
The contact owns a 2013 Hyundai Sonata. While driving 20 mph, the accelerator pedal became inoperable and the vehicle accelerated without warning. The vehicle crashed into a wall. The air bags deployed. A police report was filed and there were no injuries. The vehicle was towed to a dealer where the cause of the failure was not determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10,600.
Stalling engine and speed cruse control, if you put the speed control on 70mph, it shows your at 65 mph and trasmission; while on motion at 20mph and while accelerating from a stop at a steady increase in speed and it deceleartes by itself.
I was driving home from work on the highway, and approximately 40 minutes into the ride the car struggled to accelerate while I was driving on the highway at about 65-70mph without a warning light or any type of warning display on the dashboard. The car hesitated when I put my foot on the gas to pass another car, or if I slowed down in traffic, it struggled to accelerate above 20 - 40mph. When I reached my exit, and came to a stop light, the gas pedal was all the way to the floor just so I could get up enough speed to go across the light, as well as accelerate so the car in back on me could go as well. The engine would hesitate, and when it did finally reach the right speed it was still not a smooth ride. When I reached my destination, I turned the car off, and turned it back on about 2 hrs later. The car started (with a little hesitation in the engine), although it still struggled to accelerate past 20mph. It was also hesitating, and felt as though it would stall. I drove the car to my mechanic, about a 15 minute trip on local roads. There were a couple of uphill battles, where I could barely get the car up the hill. My mechanic checked to see if there were any codes from the computer, and the code came back as 'turbo under-boost'. the turbo charge is dead. I have a turbo charged engine. Therefore, since the turbo booster is dead, it basically leaves the engine without little power!
On April 18, 2016, while pulling into a handicapped parking spot, I was almost parked when the engine started roaring like it was revved up. My car went over the parking barrier and up the handicapped pole and over on hood of the car in front of me. I have been with my insurance company 39 years and I have never had an accident. I am a very safe driver. I am a truthful and responsible person.
Pulled into a parking space with foot on brake, I had not put the car into 'park" yet and it accelerated and jumped the curb and crashed into a tree. Air bags did not deploy. The engine raced. A witness saw it/heard it happen and stayed until police arrived. She did provide her phone number for verification. The accident caused $8300. Damage. The repair shop would have totaled the car if the airbags deployed but they did not. Attached are pictures of the damage and the police report. This is the fourth Hyundai car we have purchased and not question the safety of their vehicles.
On December 9, 2015 I was on route 9 driving South, the speed limit is 40 mph, I applied the brake, as a school bus was stopped in front of me to drop off a child, the accelerator was racing, I kept pushing on the brake and the car finally stopped. I was a few inches from the back of the bus. Fortunately no accident. Then on December 24, 2015, I was pulling into a parking lot applying the brake and again the car accelerator was going so fast, I picked my foot up and slammed it on the brake and the car would not stop.the car sounded like it was going to take off, it was racing so fast. I put the gear into neutral and the car rolled another half a car length into a lane but fortunately no one was there. Again no accident but it scared the you know what out of me. I took the car to the dealer the following Monday and they hooked it up to the computer and road tested it and told me everything was fine and nothing was wrong. I started raising my voice and told him you are [xxx] lucky I wasn't in an accident. But I am afraid to drive this car. It only has 30,000 miles on it. The consumer stated the sporadic acceleration occurred 7 times. The dealer was unable to duplicate the failure. The failure dates are 12/15/2015, 12/28/2015, 1/16/16, 4/18/16, 6/24/16, 6/30/16, and 7/9/16. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2013 Hyundai Sonata. While the vehicle was being parked, the brake pedal was depressed and the vehicle jerked forward, revved, accelerated forward, and crashed over one cement parking blocks. The air bags did not deploy. The contact had to drive the vehicle around and repeatedly depressed the brake pedal in order for the vehicle to stop. The vehicle stopped and the ignition was turned to the off position, but the interior lights illuminated continuously. The contact turned the ignition back to the on position in order to call for roadside assistance. The brake pedal was positioned differently. A police report was not filed and there were no injuries reported. The vehicle was towed to the dealer where the failure was not duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000. Updated 02/23/16
The contact owns a 2013 Hyundai Sonata. While the vehicle was at a stop, the rpms increased and the vehicle unintentionally surged forward. The contact had to apply force to the brake pedal and shifted the gears into park. The contact had to turn the vehicle off to reset the computer and prevent the unintended acceleration. The vehicle was taken to an independent mechanic who was unable to replicate and diagnose the failure. The vehicle was not repaired. The approximate failure mileage was 16,000. Updated 8/31/15
A D V E R T I S E M E N T S
- Pembroke Pines, FL, USA