This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When the transmission is cold at first start up and for an hour or so, you put it into reverse, the "R" flashes and the transmission will not move. This has left me stranded in a parking lot. Also intermittently at cold start, the transmission shifts into reverse with a delay, then harsh engagement. Also intermittently after driving 1 to 2 minutes then coming to a stop, you accelerate and make a slow speed left turn, the transmission will not shift out of 1st gear.
The car (Hyundai Veloster 2013, manual transmission, production date May 3, 2012) was parked on a small hill, with the hand brake pulled all the way. Apparently the hand brake failed, the car rolled downhill hitting a fence.
The contact owns a 2013 Hyundai Veloster (N/a). The contact stated that the vehicle would sporadically stall when attempting to accelerate. The RPM gauge increased excessively but the vehicle would not move. In addition, there was a clicking and clanking noise in the dual clutch transmission each time the gears attempted to shift. The vehicle was taken to the dealer who advised that the noise and shifting was a characteristic of the vehicle. The vehicle was not repaired. The vehicle continues to exhibit the failure and was scheduled to be taken back to the dealer. The manufacturer was not notified. The failure mileage was 2719. The current mileage was 3100. ## VIN passed ## 2013 Hyundai Veloster ##
Vehicle downshifts to fifth gear when passing but does not return to sixth gear upon releasing accelerator. Vehicle continues at same rate of speed when releasing accelerator as if it were on cruise control. While passing an 18 wheeler on hwy 169 North, I noticed that there was another 18 wheeler approximately 100 feet in front of the one I was passing. With an oncoming vehicle I could not pass both trucks, so I passed the first one and pulled in behind the other one. When I let off the accelerator, the car continued at the same rate of speed forcing me to slam on the brakes to avoid rear-ending the other truck. This vehicle (and subsequently another vehicle on the dealership lot) exhibits this characteristic every time the vehicle goes into passing mode. However, if you back off the accelerator slightly, after about 5 seconds, the car will shift back into sixth gear [but all the while accelerating]. I noticed that you can manually shift the vehicle back to sixth by moving the shifter to manual mode for a split second and then shifting back into "D". the engine rpms will fall back down immediately indicating the shift. Otherwise, the vehicle remains in fifth gear without decelerating for approximately 8 seconds. In my case, the car did not do what I "told" it to do: Decelerate by releasing the pedal. I've spoken to Hyundai and to the dealership and have filed a complaint with the better business bureau because of this design flaw. "control" is the key issue behind the wheel of a vehicle. If someone is not expecting the vehicle to continue at the rate of speed when they let off the accelerator, they could crash into someone as I almost did. Thank you.
While approaching a traffic circle, the driver slowed the car from 30 mph to about 15 mph for traffic sequencing. When the accelerator was pressed, the RPM increased to about 6000, but the car did not accelerate for 3-5 seconds, which caused oncoming cars to swerve to avoid a collision. A similar situation developed several weeks later when merging from one freeway onto another. Several mechanics have termed this situation as a "false neutral, " where the computer controls attempt to determine into which gear to downshift, in order to maximize acceleration torque. Whatever it is, although Hyundai mechanics say it's "normal, " I think it is unsafe and the problem must be addressed. Timely and reliable acceleration should be a given in any new vehicle. The vehicle has a dual-clutch transmission, which the service manager at the dealer stated was susceptible to the delayed acceleration, but was normal. Updated IVOQ 05/22/12
A D V E R T I S E M E N T S
- Livermore, CA, USA